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  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

Summing Up The authors of a recently-published book, Creative Destruction, have more work to do to convince our readers of their primary argument that creative destruction, based on an assumption of discontinuity, is a more effective View Details
Keywords: by James Heskett
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

technical and management team members. Now running desperately low on cash, Perlman had to contend with many potential deal partners, including VCs, angels, and industrial partners (as potential sources of cash); consumer electronics... View Details
Keywords: by James K. Sebenius
  • 08 May 2008
  • Working Paper Summaries

Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

Keywords: by Dennis Campbell, Srikant M. Datar & Tatiana Sandino; Retail; Food & Beverage
  • 25 Jul 2006
  • Working Paper Summaries

A Gentler Capitalism: Black Business Leadership in the New South Africa

Keywords: by Linda A. Hill & Maria Farkas; Communications; Telecommunications
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

we discern four central criticisms of corporate social responsibility. When companies engage in socially responsible practices, the first concern is that managers will misappropriate corporate resources by... View Details
Keywords: by Manda Salls
  • March 2018
  • Supplement

China Vanke: Battle for Control (B)

By: Lynn S. Paine, Charles C.Y. Wang, Dawn H. Lau and Anthony K. Woo
China Resources expresses disagreement over the validity of the results of the board vote as announced by China Vanke. It further raises objections to Vanke's handling of the announcement as well as reiterates its doubts about the strategic rationale of the proposed... View Details
Keywords: China Vanke; China Resources; Hostile Takeover; Board Of Directors; Shareholding Structure; Shareholder Rights; Asset Restructuring; Corporate Governance; Governing and Advisory Boards; Valuation; Business and Shareholder Relations; Real Estate Industry; China
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  • 21 Oct 2002
  • Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

presentation to their top management group. I was going to give the presentation right at the airport. First class flight from Boston to that location. It was really a great meal, great service. Everything was perfect. As we pulled into... View Details
Keywords: by W. Earl Sasser
  • May 2015 (Revised May 2017)
  • Case

Colgate-Palmolive Company: Marketing Anti-Cavity Toothpaste

By: John A. Quelch and Margaret L. Rodriguez
In October 2013, Colgate-Palmolive Company, the world's leading oral care company, was about to launch its new Colgate® Maximum Cavity Protection™ plus Sugar Acid Neutralizer™ toothpaste in Brazil. Oral care category accounted for 46 percent of Colgate's $17.4 billion... View Details
Keywords: New Product Management; Consumer Segmentation; Global Marketing; Corporate Social Responsibility; Healthcare; Sustainability; Health Care and Treatment; Environmental Sustainability; Marketing; Segmentation; Product Development; Product Launch; Corporate Social Responsibility and Impact; Product Positioning; Consumer Products Industry; Brazil; United States
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  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

funds, and money managers are natural active investors, but they have been shut out of boardrooms and strategy by the legal structure, by custom, and View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and... View Details
Keywords: by Danielle Kost
  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

be a key facet of leadership. Leadership and Strategy Are Inseparable From The Strategist: Be the Leader Your Business Needs By Cynthia A. Montgomery Many leaders today do not understand the ongoing, intimate connection between leadership... View Details
Keywords: by Cynthia A. Montgomery
  • 01 Jun 2019
  • News

City on a Hill

whose campus occupies 26 buildings surrounded by 800 acres of forest on the northern side of an Appalachian mountain ridge. As he walks the grounds, Marietta points to evidence of what a thriving, diversified economy in eastern Kentucky... View Details
Keywords: Alexander Gelfand; photographed by Clay Cook
  • 01 Oct 2001
  • Research & Ideas

Five Questions for James Austin

by the two organizations discovering, incrementally, opportunities for mutually beneficial value creation. The closer collaboration is fostered by a perception of shared View Details
Keywords: by Carla Tishler
  • March 2003 (Revised January 2006)
  • Case

Threshold Sports

By: Richard G. Hamermesh and Todd H Thedinga
Describes the sales, marketing, and operating issues facing Threshold Sports, a small cycling event management company that produces the Pro Cycling Tour. Examines the issues facing the company as it approaches breakeven and attempts to grow the business substantially.... View Details
Keywords: Growth Management; Bicycle Transportation; Service Delivery; Sports; Bicycle Industry; Service Industry
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  • September 1996 (Revised May 1997)
  • Case

Mobil USM&R (C): Lubricants Business Unit

By: Robert S. Kaplan
The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details
Keywords: Balanced Scorecard; Employees; Customization and Personalization; Performance Evaluation; Measurement and Metrics; Management Teams; Projects; Energy Industry; Mining Industry; United States
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  • Forthcoming
  • Article

When Should Public Programs Be Privately Administered? Theory and Evidence from the Paycheck Protection Program

By: Alexander W. Bartik, Zoë Cullen, Edward L. Glaeser, Michael Luca, Christopher Stanton and Adi Sunderam
What happens when public resources are allocated by private companies whose objectives may be imperfectly aligned with policy goals? We study this question in the context of the Paycheck Protection Program (PPP), which relied on private banks to disburse aid to small... View Details
Keywords: Paycheck Protection Program; Targeting; Impact; Entrepreneurship; Health Pandemics; Small Business; Financing and Loans; Outcome or Result; United States
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  • 28 Apr 2011
  • Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

capabilities or prepare for growth. Provide opportunities for selected small business partners to participate in in-house training programs or have access to online management tools. Serve as test sites for small companies with a... View Details
Keywords: by Rosabeth Moss Kanter
  • 11 Jun 2008
  • Working Paper Summaries

Gender in Job Negotiations: A Two-Level Game

Keywords: by Hannah Riley Bowles & Kathleen L. McGinn
  • January 2004 (Revised November 2004)
  • Case

Rwandan Tea Industry, The: Looking into the Future

By: Debora L. Spar
In 2003, the Rwandan government was focused on transforming the nation's tea industry into a world-class competitor. To accomplish this objective and stave off the downward prices that plagued the international tea market, the government believed that the industry... View Details
Keywords: Plant-Based Agribusiness; Market Entry and Exit; Competitive Strategy; Privatization; Government and Politics; Developing Countries and Economies; Agriculture and Agribusiness Industry; Rwanda
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  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

untrustworthiness, miscommunication, bad timing, revealing too much or too little, a poorly designed agenda, sequencing mistakes, negotiating with the wrong person on the other side, personalizing issues, and so on. Even if you manage to... View Details
Keywords: by James K. Sebenius