Publications

22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

metric; you never have enough.But only you can define fulfillment. We as individuals are the only judges.— Ricardo Levy,Catalytica Energy Systems For Robert Glassman, his spirituality at work is expressed as a commitment to social justice. As co-founder View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

01 Aug 2001
News

Richard B. Fisher (MBA '62)

investment banking institution had a staff of 110 and annual revenues of about $8 million. Today, the firm has more than 64,000 employees in offices stretching from New York to Beijing. Revenues last year... View Details

Keywords: Richard B. Fisher; Warren A. Law; Alumni Achievement Award; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

26 Feb 2013
First Look

First Look: Feb. 26

multivariate time series model to investigate the interaction between paid search and display ads and calibrated the model using data from a large commercial bank that uses... View Details

Keywords: Sean Silverthorne

Web

Europe - Global

acquisitions. He has also been active as a Foreign Associate with the law firm Shearman & Sterling in New York in Banking and Finance and as an Advisor to the President of the... View Details

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

healer for millions of people. The Servant Leader: Richard Davis Richard Davis started his career as a bank teller, and became the most successful commercial banker in America after US Bancorp named him CEO... View Details

Keywords: by Bill George; Banking; Banking; Banking; Banking

18 Apr 2017
First Look

First Look at New Ideas, April 18

March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical... View Details

Keywords: by Sean Silverthorne

October 2022
Case

Sustainable Finance at Itau BBA

By: George Serafeim, Maria Loumioti and Benjamin Maletta

As of August 2022, the Itau BBA had structured dozens of sustainability linked bonds, which made future interest payments a function of the borrower meeting a target for a sustainability metric, and had solidified its reputation as a pioneer of sustainable finance in... View Details

Keywords: Sustainable Finance; Corporate Social Responsibility; Environmental Sustainability; Growth Strategy; Debt Contracting; Performance Metrics; Risk Assessment; ESG (Environmental, Social, Governance) Performance; Financial Instruments; Risk Management; Debt Securities; Measurement and Metrics; Banking Industry; Pulp and Paper Industry; Latin America

December 1997 (Revised October 1999)
Case

Citibank: Performance Evaluation

By: Robert L. Simons and Antonio Davila

Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details

Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry

Web

Health Care - Faculty & Research

They also introduce bundled payment contracts with three insurers for orthopedic surgeries, and join a multi-hospital study for applying time-driven activity-based costing to identify process improvement... View Details

Web

Faculty & Research - Entrepreneurship

Faculty & Research Fall 2025 Article The Rise of Remote Work: Evidence on Productivity and Preferences from Firm and Worker Surveys By: Alexander Bartik, Zoë Cullen , Edward L. Glaeser, Michael Luca View Details

Web

Executive Education - Global

outcomes through a clearly articulated and structured process." Darshan Chandaria Director and Group CEO Chandaria, Kenya "For me, the big takeaway revolved around the technique View Details

April 2005 (Revised January 2007)
Case

Furman Selz LLC (A): A Tale of Two Acquisitions

By: Nancy D. Beaulieu, Boris Groysberg and Kyle Doherty

Profiles a firm that was reacquired by two companies with different degrees of success. Highlights integration challenges present in acquisition deals when the primary assets of the target are human capital. Focuses on Furman Selz's acquisition by Xerox in 1987; its... View Details

Keywords: Mergers and Acquisitions; Transition; Valuation; Human Capital; Compensation and Benefits; Integration; Organizational Culture; Banking Industry; Banking Industry; United States

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

Article

Matriarch: A Python Library for Materials Architecture

By: Tristan Giesa, Ravi Jagadeesan, David I. Spivak and Markus J. Buehler

Biological materials, such as proteins, often have a hierarchical structure ranging from basic building blocks at the nanoscale (e.g., amino acids) to assembled structures at the macroscale (e.g., fibers). Current software for materials engineering allows the user to... View Details

Keywords: Building Block; Category Theory; Hierarchical Protein Materials; Molecular Design; Open-Source Software; Structure Creation

Find at Harvard

Web

About - Race, Gender & Equity

relations in organizations with a focus on leadership, identity, and organizational culture change. Examples of her past research include studies of men and masculinity on offshore oil platforms; the impact... View Details

17 Aug 2009
Research & Ideas

Quantifying the Economic Impact of the Internet

President.” All of these activities either are subsidized by advertisers, or take the place of traditional advertising, information search, and purchasing and banking... View Details

Keywords: by John Quelch; Advertising; Publishing

December 2020
Case

XP: Dual Track Financing Alternatives

By: Marco Di Maggio, Pedro Levindo and Carla Larangeira

XP, an investment platform, was on the verge of defining whether to do an IPO or selling off a majority stake to Itaú Unibanco, Brazil´s largest financial conglomerate. Under the leadership of Guilherme Benchimol, XP´s co-founder and CEO, XP had risen to become the... View Details

Keywords: Financing Decisions; Expansion; Decision Choices and Conditions; Latin America; Brazil