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Publications

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  • January 1994 (Revised June 1996)
  • Case

Problems at InSpeech

By: Lynn S. Paine
InSpeech, Inc., the largest U.S. provider of speech, occupational, and physical therapists to nursing homes and hospitals, is faltering badly. The company is having trouble retaining its frontline employees--the clinicians who deliver its services--and its customers.... View Details
Keywords: Organizational Change and Adaptation; Business Strategy; Problems and Challenges; Health Care and Treatment; Crisis Management; Mission and Purpose; Values and Beliefs; Health Industry
Related
  • 01 Jun 1998
  • News

Short Takes

Who Benefits from Bonuses? Over the past decade, senior corporate executives have been earning record-high bonuses in record-high numbers. What accounts for this striking increase? Do bonuses motivate executives and enhance organizational... View Details
Keywords: Orna Feldman and Caroline Chauncey
  • 01 Jun 2000
  • News

Books

today's top executives must build organizations in which the new can constructively displace the old and where talented employees are encouraged to help formulate company strategy. "Successful e-leaders focus on two things: a new approach... View Details
  • 10 Nov 2003
  • Research & Ideas

The Hard Numbers on Social Investments

to social problems through market solutions, the rate of return on these deals should be at least as high as traditional early stage investments. The big winners were in the technology and health care sectors, and in another group of... View Details
Keywords: by Manda Salls
  • January 2024 (Revised May 2024)
  • Case

PortageBay and ESG Analytics

By: Vikram S. Gandhi and Radhika Kak
In 2023, sustainable investors faced several challenges. The first was the lack of access to standardized and vetted environmental, social, and governance (ESG) data, and equally, the interpretation of this data into investment-useful insights. Reducing reliance on... View Details
Keywords: ESG Ratings; Investment Funds; Governance; Environmental Sustainability; Corporate Social Responsibility and Impact
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  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

of the factors that drive success in an industry that attracts 65 percent of MBA graduates from leading business schools — many of whom eventually leave to run organizations of their own. With revenues approaching a trillion dollars,... View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • 01 Jun 1997
  • News

Blockbuster Deals

industries - aerospace, banking, communications, entertainment, manufacturing, railroads, retailing, and health care - opting to join forces with their former competitors? Is this a repeat of the Eighties or something altogether... View Details
Keywords: Garry Emmons and Nancy O. Perry
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

week for it to clear will be equally unfathomable. Technology is transforming the banking industry so rapidly that anything less than around-the-clock electronic access to bank accounts seems unthinkable. While predictions vary widely as... View Details
Keywords: by Susan Young
  • 01 Feb 2000
  • News

Financial Services 24/7

about a week for it to clear will be equally unfathomable. Technology is transforming the banking industry so rapidly that anything less than around-the-clock electronic access to bank accounts seems unthinkable. While predictions vary... View Details
Keywords: Susan Young
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

largely autonomous national organizations presided over by a cadre of 1,500 elite expatriate managers who championed the country-oriented approach. But as competition emerged in the 1960s and 1970s from Japanese companies that were more... View Details
Keywords: by Pankaj Ghemawat
  • 01 Jun 2014
  • News

Alumni and Faculty Books for June 2014

Father of Modern Management by Bob Buford (OPM 2, 1977) (Worthy Publishing) Where Does It Hurt?: An Entrepreneur's Guide to Fixing Health Care by Jonathan Bush (MBA 1997) and Stephen Baker (Portfolio) Bush, the cofounder and CEO of... View Details
  • 26 Jan 2024
  • Blog Post

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective

Emerson Collective is an organization that works toward the equitable development of sectors like education, the environment, immigration, and health care through impact investing, philanthropy, advocacy,... View Details
Keywords: Nonprofit / Government
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

to organizations seeking to improve creativity and innovation. Researchers and businesses want to know what factors facilitate or inhibit creativity in a variety of organizational settings. Individual Creativity in the Workplace... View Details
Keywords: Dina Gerdeman
  • 15 Jan 2018
  • Research & Ideas

A Better Business Model for Fighting Cancer

therapies has become a reality, as have immunotherapies that induce or suppress a body’s immune response to treat disease. Yet, this relatively swift progress has not been fast enough for millions of other patients who still lack effective treatments that take into... View Details
Keywords: by Julia Hanna; Health; Pharmaceutical
  • Fall 2020
  • Article

Climate in the Boardroom: Struggling to Reconcile Business as Usual and the End of the World as We Know It

By: Rebecca Henderson
How does one witness to businesspeople about climate change? Climate change is a problem for the collective and the long term, whereas business often requires a ruthless focus on the individual and the quarter. Climate change is an ethical catastrophe whose solution... View Details
Keywords: Sustainable Business; Climate Change; Corporate Social Responsibility and Impact; Environmental Sustainability
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  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

newer technologies have been adopted faster than old ones. The cross-country variation in the adoption of technologies accounts for at least a quarter of per capita income differences. Download the paper:... View Details
Keywords: Martha Lagace
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

statistics showcasing the combined cost of white collar crime. Accounting scandals: $40 billion per year. Insurance fraud: $80 billion. "Wardrobing" (purchasing a new outfit, wearing it for a night on the town, and then... View Details
Keywords: by Carmen Nobel; Financial Services
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

opportunity, marshaling of required resources, exploitation of opportunity, and harvesting." In other words, "entrepreneurship" is a way of managing that occurs in organizations large or small, youthful or experienced. Underpinning... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 13 Aug 2014
  • Lessons from the Classroom

Managing the Family Business: Entrepreneurs Needed for Long-Run Success

generations of the family are supposed to take care of and grow the founder's creation; they are not expected to be entrepreneurs themselves. Even attempting to reinvent the family company can be seen as disloyal by the family. This... View Details
Keywords: by Michael J. Roberts
  • 26 Jan 2016
  • First Look

January 26, 2016

core markets, while also winning in new domains. Clayton M. Christensen has been pessimistic about whether established companies can prevail in the face of disruption. Charles A. O'Reilly III and Michael L. Tushman have a contrasting point of view. The authors explain... View Details
Keywords: Sean Silverthorne