Visits By Management - Publications - Faculty & Research

01 Mar 2022
What Do You Think?

Is It Time for More Reverse Mentoring?

learn how to navigate a business world dominated by new technology. Thanks to even newer technologies that enable us to stream, store, and access everything digital, we now have at our disposal a new arsenal of techniques and... View Details

Keywords: by James Heskett

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail... View Details

Keywords: by Raymond Burke; Retail

24 Sep 2014
Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

zone. It's how financial managers cover the possibility of unlikely but high impact events. Why would asset owners—never mind groups of citizens—not want to use a probability-based approach to resilience of physical portfolios in the face... View Details

Keywords: by John Macomber; Energy; Utilities

03 Nov 2003
Research & Ideas

Making Money Making Movies

Hollywood studios can determine the rules of the game. Another key difference concerns the extent to which markets are influenced by piracy. Piracy is a global problem, but I think it is particularly detrimental to box office grosses in... View Details

Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

personal responsibility. Evidence of this problem is provided by a study of a large European telecoms company, which revealed that very little learning occurred from a set of large and small failures over a period of twenty years. Instead... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

implemented by a new breed of educator, one that has had little to do with the traditional halls of ivy or institutions such as academic tenure. The Christensen defense to this educational competitive threat might be for traditional... View Details

Keywords: by James Heskett

01 Dec 2020
News

Steady as She Goes

buying to operations management, for nearly nine years. She finally felt like the biggest challenges were behind the company. The year 2020 was going to be stable, she recalls thinking. But by late 2019, it was clear that would not be the... View Details

Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Retail Trade

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

Akron, Ohio tire cluster—to try to discover how Akron companies turned into what he calls a "community of inertia." Drawing as well on research by other scholars, including Harvard University Professor Michael E. Porter, Sull's... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

"spiritual anchors for the new millennium." Clearly, something of a nonmaterial nature is stirring in the corporate temple. But questions abound. Just what does it mean to bring spirituality into the workplace? Is this an appropriate way to help people feel... View Details

Keywords: by Marguerite Rigoglioso

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

new disruptive technology in the works, personal electronic health records (PEHRs), an open-source tool that collects data from all providers and gives patients access over the Internet or by mobile phone. It's not hard to imagine how... View Details

Keywords: by Deborah Blagg; Health

01 Dec 2020
News

In the Zone

11,000 community members. Owusu-Kesse had already spent a year at Canada’s side, thanks to an externship sponsored by his employer, Morgan Stanley. Now Canada wanted him back. “I had no idea how much money I would make. I had no idea what... View Details

Keywords: Julia Hanna; nonprofit management; urban development; leadership; public education; Educational Services

11 Mar 2001
Research & Ideas

Wired and Black: Focus on Careers

New economy companies may be moving at the speed of light, but they still need managers who can get the job done, according to career development experts who spoke at the African-American Student Union conference, "The Digital... View Details

Keywords: by Carrie Levine

September 2014 (Revised February 2017)
Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details

Citation

Educators

Purchase

06 Dec 2011
Working Paper Summaries

What Impedes Oil and Gas Companies’ Transparency?

Keywords: by Paul Healy, Venkat Kuppuswamy & George Serafeim; Energy; Utilities

23 Jun 2003
Research & Ideas

Historically Speaking: A Roundtable at HBS

developed a database of the CEOs of the same companies to find out everything I could about them from a demographic and career management standpoint. What part of the country were they from? What was their age, income, and education View Details

Keywords: by Jim Aisner

20 Aug 2020
Working Paper Summaries

Best Ideas

Keywords: by Miguel Antón, Randolph B. Cohen, and Christopher Polk; Financial Services

16 Nov 2020
Working Paper Summaries

Private Equity and COVID-19

Keywords: by Paul A. Gompers, Steven N. Kaplan, and Vladimir Mukharlyamov; Financial Services

05 Aug 2010
What Do You Think?

What Is Customer Opinion Good For?

products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of... View Details

Keywords: by Jim Heskett; Technology

03 Dec 2015
Op-Ed

How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It

accidents and their radiological health impacts. We can develop new tools and techniques for managing and securing radioactive materials as well as slashing storage requirements by burning waste in... View Details

Keywords: by Joseph Lassiter; Energy

20 Aug 2012
Research & Ideas

The Acquirers

understudied subject of business research. After all, the economic activity generated by these deals is huge—North American M&A deals in 2011 were estimated at $450 billion. But another reason, says Harvard Business School's Matthew... View Details

Keywords: by Kim Girard; Financial Services

Publications