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  • All HBS Web  (14,251)
    • People  (41)
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  • 08 Jun 2011
  • Lessons from the Classroom

Twenty-first Century Skill: Trading Carbon Credits

Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 10 Aug 2011
  • Research & Ideas

HBS Faculty Views on Debt Crisis

ironic, given that in 2008 and 2009, they were given a hard time for issuing excessively positive ratings of structured products based on home mortgages that turned sour. Whatever they do, someone gets mad. That said, the mistakes on structured products were a historic... View Details
Keywords: by Staff
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

subordinate to the functions? Maybe you should organize by product, with separate units set up to serve specific markets. You play with the different combinations in your hands. How to decide ... This is the most obvious—and... View Details
Keywords: by Robert Simons
  • 04 Apr 2011
  • Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

managed to reduce their hospital visits by 40 percent and their hospital bills by 50 percent. Several hospitals, including Boston's Massachusetts... View Details
Keywords: by Carmen Nobel; Health
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

same 501(c) (3) as the central organization. Branches are managed and controlled by the central organization, with local staff operating the branch but reporting directly to the central office. Local... View Details
Keywords: by Carla Tishler
  • 15 Apr 2019
  • Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell.  Shell is a doctoral student at Harvard Business School, and Buell is the UPS Foundation Associate Professor of... View Details
Keywords: by Katherine Vizcardo and Danielle Kost; Service
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

Published since 1979 by the World Economic Forum, the Global Competitiveness Report ranks seventy-five countries and measures the comparative strengths and weaknesses of their economies. At a press conference announcing publication of the... View Details
Keywords: by Staff
  • 30 Nov 2020
  • Research & Ideas

COVID Not Slowing VC Investment

The COVID-19 pandemic has battered industries around the world, but one sector's prospects aren’t so bleak: venture capital. Startup backers—and private-equity managers in general—say that half of their portfolio companies haven’t been... View Details
Keywords: by Danielle Kost; Financial Services; Banking
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

digital transformation an even more urgent need, companies must also morph iteratively to keep up with the speed of emerging technologies. It’s a process of continuous learning and pivoting to adapt to an evolving competitive landscape. Despite the recognition View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

extension of organization boundaries. In the future, will this phenomenon be limited primarily by the environment, or by the ability of managers to take advantage of it? What... View Details
Keywords: by James Heskett
  • 07 Feb 2005
  • What Do You Think?

If You Blink, Will You Miss?

process." Steve Carnevale puts it more graphically: "I think blink is very dangerous. Read the book Fooled by Randomness. The author does a good job of explaining that our brain is great at pattern recognition, but not suited to... View Details
Keywords: by James Heskett
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

effects of seasonal fluctuations in demand. High performers were not affected much, but low performers were hugely affected by seasonal demand, Chung says. A Practical Guide The researchers, who will present the findings to the company... View Details
Keywords: by Roberta Holland; Retail
  • 05 Apr 2004
  • What Do You Think?

Should We Brace Ourselves for Another Era of M&A Value Destruction?

promoting the best managers from each organization, (6) timed their integration activities to avoid significant disclosure prior to regulatory approval of the acquisition while doing whatever necessary to "survive" a sometimes... View Details
Keywords: by James Heskett
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of give-and-take. This excerpt details principles followed View Details
Keywords: by Michael Watkins
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

with each manager and learned the root of the problem. Workers were waiting for the company to make a large donation, a show of corporate support. But Rasul knew that, since Ballard is a publicly traded company, shareholders may not be... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of leadership. But ultimately the primary culprit is us. That's my sense of the comments concerning... View Details
Keywords: by James Heskett; Consulting
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

approaches to instruction will place heavier emphasis on values—individual, organizational, or both. Here, more attention will be paid to the careful development of, and adherence by managers to, what in the... View Details
Keywords: by James Heskett
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

discovered that the Internet was full of reinvented wheels, and that we needed that historical memory. Those youthful companies needed the wisdom of the established business world. And established companies that had the brand, management... View Details
Keywords: by Staff
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

different markets with different customers and employ different business models than those traditionally successful in the established organization, they are typically undervalued by that organization. View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

an animal shelter near her hometown. “I visited the shelter to earn a Girl Scout badge, but it immediately became a passion,” she says. More than a decade later she was sitting in a behavioral economics class at Stanford University,... View Details
Keywords: by Carmen Nobel; Retail
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