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      • January 1997
      • Background Note

      Buy Low, Sell High: Creating and Extracting Customer Value by Enhancing Organizational Performance

      By: Benson P. Shapiro
      Provides an integrated framework for creating customer value and managing the firm profitably. Focuses on the use of product/service line management and effective customer service to achieve customer satisfaction and high profitability. View Details
      Keywords: Customer Value and Value Chain; Framework; Performance Efficiency; Sales; Business Strategy; Customer Satisfaction; Profit; Product Marketing; Business or Company Management
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      Shapiro, Benson P. "Buy Low, Sell High: Creating and Extracting Customer Value by Enhancing Organizational Performance." Harvard Business School Background Note 597-071, January 1997.
      • 1997
      • Chapter

      Creating Value and Setting Standards

      By: A. M. McGahan, D. B. Yoffie and L. L. Vadasz
      Keywords: Value Creation; Standards
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      McGahan, A. M., D. B. Yoffie, and L. L. Vadasz. "Creating Value and Setting Standards." In Competing in the Age of Digital Convergence, edited by D. B. Yoffie. Boston: Harvard Business School Press, 1997.
      • 1997
      • Book

      Environment, Ethics, and Behavior: The Psychology of Environmental Valuation and Degradation

      By: M. H. Bazerman, D. M. Messick, A. E. Tenbrunsel and K. A. Wade-Benzoni
      Keywords: Ethics; Environmental Sustainability; Valuation
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      Bazerman, M. H., D. M. Messick, A. E. Tenbrunsel and K. A. Wade-Benzoni, eds. Environment, Ethics, and Behavior: The Psychology of Environmental Valuation and Degradation. San Francisco: New Lexington Press, 1997.
      • December 1996
      • Background Note

      Financial Engineering and Tax Risk: The Case of Times Mirror PEPS

      By: Peter Tufano
      Provides general background on the taxation of corporate securities, and shows how the inconsistent taxation of functionally-similar securities can permit financial engineers to bear tax risk to earn positive returns. Designed to be used with Times Mirror Co. PEPS... View Details
      Keywords: Risk Management; Taxation; Corporate Finance
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      Tufano, Peter, Robert Santangelo, and Cameron Poetzscher. "Financial Engineering and Tax Risk: The Case of Times Mirror PEPS." Harvard Business School Background Note 297-056, December 1996.
      • December 1996 (Revised July 1997)
      • Case

      USG Corporation

      By: Benjamin C. Esty and Tara L. Nells
      In 1988, USG was the world's largest gypsum producer and one of the world's largest building-products companies. On May 2, 1988, USG's board of directors announced a proposed leveraged recapitalization plan to thwart a hostile cash tender offer by Desert Partners. With... View Details
      Keywords: Capital Structure; Mergers and Acquisitions; Corporate Governance; Valuation; Cash Flow; Leveraged Buyouts; Restructuring; United States
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      Esty, Benjamin C., and Tara L. Nells. "USG Corporation." Harvard Business School Case 297-052, December 1996. (Revised July 1997.)
      • 1996
      • Other Unpublished Work

      Value-Added: How Your Customers Can Grasp It

      By: Frank V. Cespedes
      Keywords: Value Creation; Customers
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      Cespedes, Frank V. "Value-Added: How Your Customers Can Grasp It." Marketing Report, December 1996.
      • November 1996 (Revised August 1997)
      • Case

      Project "Dial-Tone"

      By: William A. Sahlman and Andrew S. Janower
      Bob Hellman, a partner in a West Coast middle-market buyout firm, is attempting to simultaneously acquire and merge three disparate firms in the rapidly consolidating telemarketing services industry. Hellman must value the individual companies as well as the combined... View Details
      Keywords: Complexity; Private Equity; Integration; Mergers and Acquisitions; Negotiation Deal; Strategic Planning; Investment; Opportunities; Valuation; Service Industry
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      Sahlman, William A., and Andrew S. Janower. Project "Dial-Tone". Harvard Business School Case 897-003, November 1996. (Revised August 1997.)
      • November 1996 (Revised March 2001)
      • Case

      Sime Darby Berhad (A): 1995

      By: Tarun Khanna, Michael Y. Yoshino and Danielle J. Melito
      Sime Darby is one of South Asia's largest regional conglomerates. In 1995, it is contemplating entry into the fast-growing financial services sector in Malaysia through the acquisition of a Malaysian bank. This is in keeping with its activities mirroring those of the... View Details
      Keywords: Acquisition; Business Conglomerates; Economy; Capital Markets; Emerging Markets; Business and Government Relations; Corporate Strategy; Value Creation; Financial Services Industry; Malaysia
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      Khanna, Tarun, Michael Y. Yoshino, and Danielle J. Melito. "Sime Darby Berhad (A): 1995." Harvard Business School Case 797-017, November 1996. (Revised March 2001.)
      • 1996
      • Working Paper

      The Value of Modularity -- Splitting and Substitution - Chapter 7

      By: Carliss Y. Baldwin and Kim Clark
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      Baldwin, Carliss Y., and Kim Clark. "The Value of Modularity -- Splitting and Substitution - Chapter 7." Harvard Business School Working Paper, No. 97-039, November 1996.
      • October 1996 (Revised March 2011)
      • Background Note

      Note on Valuation in Private Equity Settings, A

      By: Josh Lerner and John Willinge
      This note discusses several ways in which venture-backed firms can be valued, including comparables, net present value, decision-tree analysis, and the "venture capital method." View Details
      Keywords: Entrepreneurship; Venture Capital; Private Equity; Investment; Valuation
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      Lerner, Josh, and John Willinge. "Note on Valuation in Private Equity Settings, A." Harvard Business School Background Note 297-050, October 1996. (Revised March 2011.)
      • September 1996 (Revised April 1997)
      • Case

      GO Corporation

      By: Josh Lerner, Thomas J. Kosnik, Tarek AbuZayyad and Paul C. Yang
      GO faces a crisis in March 1991 when Microsoft announces the introduction of a competing operating system for pen-based computers. GO's managers must work with its venture financers, Kleiner Perkins, to redesign its financing, alliance, and product development... View Details
      Keywords: Value Creation; Digital Platforms; Competition; Private Equity; Adaptation; Crisis Management; Information Technology Industry; Computer Industry
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      Lerner, Josh, Thomas J. Kosnik, Tarek AbuZayyad, and Paul C. Yang. "GO Corporation." Harvard Business School Case 297-021, September 1996. (Revised April 1997.)
      • September 1996 (Revised July 1997)
      • Case

      Grupo Sidek (A)

      By: Kenneth A. Froot and Alberto Moel
      A large Mexican conglomerate, active in tourism, real estate, and steel, is faced with difficult macroeconomic conditions beginning with the Peso crisis of December 1994. The conglomerate had extensive dollar-indexed liabilities and was caught in a crunch when the... View Details
      Keywords: Foreign Exchange; Real Estate; Debt Policy; Tourism; Steel; Business Conglomerates; Macroeconomics; Currency Exchange Rate; Crisis Management; Valuation; Mexico
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      Froot, Kenneth A., and Alberto Moel. "Grupo Sidek (A)." Harvard Business School Case 297-022, September 1996. (Revised July 1997.)
      • September 1996 (Revised November 1996)
      • Case

      World Bank (A): Under Siege

      By: George C. Lodge and Carin-Isabel Knoop
      Describes the issues that James Wolfensohn faces when he takes over the World Bank as president in June 1995. Presents several lines of criticism of the bank's strategy, structure, and relevance. View Details
      Keywords: Financial Institutions; International Finance; Organizational Structure; Leading Change; Situation or Environment; Decision Choices and Conditions; Strategy; Management Teams; Value; Banking Industry
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      Lodge, George C., and Carin-Isabel Knoop. "World Bank (A): Under Siege." Harvard Business School Case 797-022, September 1996. (Revised November 1996.)
      • August 1996 (Revised June 2007)
      • Case

      Nicholson File Company Takeover (A), The

      By: Thomas R. Piper
      The financial vice president must decide the value and form of an acquisition offer to be made to a small hand tool company. View Details
      Keywords: Negotiation Preparation; Valuation; Negotiation Participants; Negotiation Offer; Acquisition; Manufacturing Industry
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      Piper, Thomas R. "Nicholson File Company Takeover (A), The." Harvard Business School Case 297-011, August 1996. (Revised June 2007.)
      • August 1996 (Revised May 1997)
      • Case

      Delta & Pine Land: Measuring the Value of Transgenic Cotton

      By: Ray A. Goldberg and Charlotte A. Tasker
      Discusses the joint venture between two companies with different capabilities: 1) technology provider and 2) transportation agent. Discusses how to capture value from joint venture and biotechnology: 1) who are winners and who are losers; 2) how much value can/should... View Details
      Keywords: Agribusiness; Joint Ventures; Marketing Strategy; Supply Chain Management; Performance Consistency; Information Technology; Transportation; Valuation; Biotechnology Industry
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      Goldberg, Ray A., and Charlotte A. Tasker. "Delta & Pine Land: Measuring the Value of Transgenic Cotton." Harvard Business School Case 597-005, August 1996. (Revised May 1997.)
      • 1996
      • Book

      Introduction to Business Analysis and Valuation

      By: Victor L Bernard, Paul M. Healy and Krishna G. Palepu
      Keywords: Valuation
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      Bernard, Victor L., Paul M. Healy, and Krishna G. Palepu. Introduction to Business Analysis and Valuation. South-Western College Publishing, 1996.
      • August 1996 (Revised December 1999)
      • Case

      J Boats, Inc.

      By: Robert L. Simons
      During the 20-year evolution of a family-owned, entrepreneurial sailboat company, two founders leverage their design and marketing skills to build one of the most recognized brands in the recreational boating industry. The founder then considers management succession... View Details
      Keywords: Corporate Entrepreneurship; Family Business; Risk Management; Financial Management; Leveraged Buyouts; Brands and Branding; Competitive Strategy; Capital Markets; Valuation; Shipping Industry; Transportation Industry
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      Simons, Robert L. "J Boats, Inc." Harvard Business School Case 197-015, August 1996. (Revised December 1999.)
      • August 1996
      • Article

      When Do Joint Ventures Create Value?

      By: Ashish Nanda and P. Mohanram
      Firms enter into joint ventures when their performance is deteriorating. Parent firms earn significant positive returns around announcements. However, at joint venture level, market value weighted return is insignificant. The stock market reacts negatively to ventures... View Details
      Keywords: Joint Ventures; Financial Markets; Value
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      Nanda, Ashish, and P. Mohanram. "When Do Joint Ventures Create Value?" Academy of Management Best Paper Proceedings 1996, no. 1 (August 1996): 36–40.
      • July 1996 (Revised June 2001)
      • Case

      Atlantic Corporation-Abridged

      By: Thomas R. Piper
      A major paper company is considering acquiring the assets of a company that is threatened by a hostile takeover. The acquisition can be evaluated in terms of industry attractiveness, comparative advantage, and cash-flow analysis. View Details
      Keywords: Projects; Cash Flow; Interest Rates; Valuation; Mathematical Methods; Horizontal Integration; Acquisition; Competitive Advantage; Aerospace Industry
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      Piper, Thomas R. "Atlantic Corporation-Abridged." Harvard Business School Case 297-015, July 1996. (Revised June 2001.)
      • July 1996
      • Case

      Williams-Sonoma, Inc.--1990

      By: Nancy F. Koehn and Michael Dearing
      Howard Lester, chairman and CEO, has just completed a second offering of common stock in Williams-Sonoma, Inc. ($218.2 million 1989 sales). Having targeted $500 million in retail sales, Lester's challenge is to: 1) prioritize growth investments in five existing catalog... View Details
      Keywords: Corporate Strategy; Alignment; Customer Value and Value Chain; Competitive Strategy; Retail Industry
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      Koehn, Nancy F., and Michael Dearing. "Williams-Sonoma, Inc.--1990." Harvard Business School Case 797-019, July 1996.
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