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Show Results For
- All HBS Web
(4,692)
- People (13)
- News (1,430)
- Research (2,711)
- Events (9)
- Multimedia (7)
- Faculty Publications (1,733)
- 01 Mar 2011
- News
The Path to Economic Revival
or intermediate term, to outsource production to an overseas supplier. The company can buy manufacturing services at a much lower rate if it goes to China or elsewhere, depending on the industry. But if everybody is doing that, you get a... View Details
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
Group who has been working recently with a number of faculty members to develop Asian-based cases for the School’s curriculum. “There’s one Chinese company, for example, that has established an e-mail/postal service that expedites... View Details
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
web-based service or app that once might have cost millions to launch can see the light of day for a little over $100,000. Because of that, an influx of new investors through crowdfunding could potentially allow innovative startups to put... View Details
- 04 Sep 2019
- News
The School that Donham Built
and 1927. “Donham’s innovations became anchor points for subsequent campus development,” says Executive Dean for Administration Angela Crispi (MBA 1990). “Our unique status as a residential business school has guided decisions about the function and human View Details
Keywords: Deborah Blagg
- 01 Mar 2013
- News
Making Change
Citizen Year — SEF 2009 honoree Global Citizen Year is disrupting the traditional path to college and creating a new generation of global leaders through a "bridge" year of service learning and leadership training in Africa, Latin... View Details
- 01 Dec 2003
- News
HBS Launches Alumni Survey
access to our alumni by any commercial organization,” explains Lampe. “Although we had made exceptions for journalistic surveys in the past, the increasing scale of these activities, their lack of rigor and meaning, and their clear... View Details
Morton H. Meyerson
Meyerson is recognized as the operational and financial genius of Electronic Data Systems (EDS). During his CEO tenure, EDS grew from a $200 million consulting business into a $4 billion large-scale systems consulting enterprise... View Details
Keywords: Services
- April 2009
- Case
Performance Management at Intermountain Healthcare
By: Richard M.J. Bohmer and Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving... View Details
Keywords: Financial Strategy; Health Care and Treatment; Standards; Service Delivery; Outcome or Result; Motivation and Incentives; Health Industry; Idaho; Utah
Bohmer, Richard M.J., and Alexander Romney. "Performance Management at Intermountain Healthcare." Harvard Business School Case 609-103, April 2009.
- 07 Apr 2009
- First Look
First Look: April 7, 2009
between domestic employment conditions and the growth of foreign operations by American firms have led to calls for increased taxation on foreign operations—the so-called "end to tax breaks for companies that ship our jobs... View Details
Keywords: Martha Lagace
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
worries, friend.” Customer Support Rep: “Keep me in the loop too, all. I want to be prepared if customers start asking questions about the new layout or pricing changes.” CTO: “You got it, friend.” Operations Tech: “Yo, after lunch today... View Details
Keywords: by Julia Austin
- 03 Jun 2016
- News
Again in a Great City
tightly to volatile gas prices and the faltering auto industry. From a resident’s point of view, life in a city with inconsistent municipal services and simmering racial tensions could be even more tenuous. While many suburbs prospered,... View Details
Keywords: April White; photographed by Brian Kelly
- 01 Sep 2008
- News
Totting Up the Bill for the Iraq War
Linda J. Bilmes (MBA ’84), are the lost opportunities that the United States could have pursued: expanding services for its own citizens, offering crucially needed leadership on the world stage, and improving domestic security. The... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and... View Details
Keywords: Sean Silverthorne
- 11 Nov 2016
- News
Creating a Coffee Culture in Nigeria
- January 2010
- Teaching Note
The Joslin Diabetes Center (TN)
By: Michael E. Porter, Elizabeth O. Teisberg and Scott Wallace
Teaching Note for [710424]. View Details
- October 2004 (Revised May 2006)
- Case
Transforming Singapore's Public Libraries (Abridged)
By: Lynda M. Applegate and Roger H. Hallowell
The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human-resources management, and marketing approaches unusual for government agencies. View Details
Keywords: Transformation; Organizational Change and Adaptation; Service Delivery; Marketing Strategy; Competitive Advantage; Human Resources; Information Technology; Nonprofit Organizations; Public Administration Industry; Singapore
Applegate, Lynda M., and Roger H. Hallowell. "Transforming Singapore's Public Libraries (Abridged)." Harvard Business School Case 805-028, October 2004. (Revised May 2006.)
- 06 Apr 2010
- First Look
First Look: April 6
Kanebo, a large Japanese cosmetics company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's "Big Four" audit firms. In May 2006, the Japanese Financial Services... View Details
Keywords: Martha Lagace
Jean Nidetch
Nidetch’s group, a booming franchise business was born. Weight Watchers was the first organized self-help program targeted to the overweight population. By the time she sold the operation to Heinz & Company in 1978, it had revenues of... View Details
Keywords: Services