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  • All HBS Web  (4,472)
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  • All HBS Web  (4,472)
    • People  (11)
    • News  (1,034)
    • Research  (2,748)
    • Events  (24)
    • Multimedia  (60)
  • Faculty Publications  (1,614)
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  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

possibly was another example unfolded. As reader Anna Johnson put it, “When the pressure to meet quarterly performance expectations against best-guess sales targets and a flesh pounding schedule take precedence, it’s not surprising that... View Details
Keywords: by James Heskett; Air Transportation
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

(Financial Times/Prentice Hall 2000). Edited by Subir Chowdhury, a consultant and author specializing in quality management, the book pulls together practical and accessible... View Details
Keywords: by Martha Lagace
  • 17 Jun 2019
  • Blog Post

Why I Would Have Applied to the MS/MBA Biotechnology: Life Sciences Program

F-Prime immensely – there were days I found myself knee-deep in technology diligence with scientific/medical experts in one meeting while structuring deals and meeting entrepreneurs in another. My exposure to CEOs View Details
  • 14 Dec 2020
  • Research & Ideas

What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?

Technology, on the working paper Internal Deadlines, Drug Approvals, and Safety Programs, released by the National Bureau of Economic Research in November. Danielle Kost: How should people interpret your... View Details
Keywords: by Danielle Kost; Pharmaceutical; Health
  • 14 May 2013
  • First Look

First Look: May 14

Collegiate Athletics By: Chung, Doug J. Abstract—I measure the spillover effect of intercollegiate athletics on the quantity and quality of applicants to institutions of higher education in the United... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

responsibilities; and address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique. A valuable new resource, this... View Details
Keywords: Martha Lagace
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

played a key role in driving performance improvement. Q: How will you take this work further? What are your next steps? A: The ideas here have been an interest of ours for some time. For instance, one of us (Michael) has written a case study about a patient View Details
Keywords: by Martha Lagace
  • July – August 2011
  • Article

The Paradox of Samsung's Rise

By: Tarun Khanna, Jaeyong Song and Kyungmook Lee
Twenty years ago, few people would have predicted that Samsung could transform itself from a low-cost original equipment manufacturer to a world leader in R&D, marketing, and design, with a brand more valuable than Pepsi, Nike, or American Express. Fewer still would... View Details
Keywords: Organizational Design; Research and Development; Marketing; Business Processes; Brands and Branding; System; Globalized Markets and Industries; Transformation; Cost; Forecasting and Prediction; Production; Quality; China; India; Turkey
Citation
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Khanna, Tarun, Jaeyong Song, and Kyungmook Lee. "The Paradox of Samsung's Rise." Harvard Business Review 89, nos. 7-8 (July–August 2011): 142–147.
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

turn out to be socially undesirable because it may prevent platforms from sufficiently internalizing indirect externalities and direct intra-platform competitive effects. Download the paper: http://www.hbs.edu/research/pdf/09-113.pdf... View Details
Keywords: Martha Lagace
  • 05 Apr 2011
  • First Look

First Look: April 5

China's skin care market. A Chinese domestic brand, after some success in partnership with Sephora in Europe, aspires to challenge the French and U.S. brands' hold on the China market. It must decide how to segment the market, how to... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

are held longer than want DVDs. Download the paper: http://www.hbs.edu/research/pdf/07-099.pdf Growth and the Quality of Foreign Direct Investment: Is All FDI Equal? Authors:Laura Alfaro View Details
Keywords: Martha Lagace
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

College football fans may strenuously argue the specifics of play, but there is little doubt the quality of championship bowls they watch is higher than in years past. Does that mean players now pass, run, View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 31 Jul 2020
  • Blog Post

Building a DTC Brand Through COVID

is buying clothes - I didn’t need an HBS education to teach me that. Despite all the questioning and concerned are-you-sure-you-want-to-do-this looks from family, I took the plunge into the unknown world of entrepreneurship. My Vision... View Details
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

and Consumer Expectations Authors:Feng Zhu and Marco Iansiti Abstract This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform View Details
Keywords: Martha Lagace
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

Products German craftsmanship and quality are famous, and according to Fear, German companies generally compete as niche producers, particularly those that manufacture... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 09 Feb 2016
  • First Look

February 9, 2016

During Recessions By: Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton Abstract—Why did productivity rise during recent recessions? One possibility is that average worker quality increased. A... View Details
Keywords: Sean Silverthorne
  • September 2019 (Revised May 2020)
  • Supplement

Keroche (E): Considering Additional Capacity

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case describes Keroche’s growth after entering the beer business in 2008. Although the company was operating at full capacity and not able to fulfill all of its orders, Tabitha Karanja had set a goal of growing Keroche’s share of the Kenyan beer market from... View Details
Keywords: Keroche; Alcohol; Alcoholic Beverages; Beer; Beer Market; Premium Beer; Manufacturing; Production; Production Capacity; Capacity; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Safety; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Investment; Financing and Loans; Food and Beverage Industry; Food and Beverage Industry
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Casadesus-Masanell, Ramon, and Pippa Tubman Armerding. "Keroche (E): Considering Additional Capacity." Harvard Business School Supplement 720-394, September 2019. (Revised May 2020.)
  • 01 Mar 2004
  • News

Ex-Con Talks Ethics with HBS Students

80240ad2c5f43acc66f13dc5e89928ff There’s not much room for theory when Patrick Kuhse talks about business ethics. A successful stockbroker and entrepreneur, Kuhse became an international fugitive after being charged in 1994 with 32 counts... View Details
Keywords: Justice, Public Order, and Safety Activities; Justice, Public Order, and Safety Activities
  • 11 Sep 2018
  • Blog Post

Care for the Elderly: Process is More Important Than the Destination

service engagement, curation and advisory platform, back in China. We have learned first-hand that this is still a forming and fragmented market where customers have need but not yet demand. There is a lack... View Details
Keywords: Health Care
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