Health Care Services - Publications - Faculty & Research

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

In 2021, US Foods faced a problem that has become all too familiar: As thousands of Americans re-evaluated their work lives in the middle of the pandemic, the company—one of the largest food service distributors in the United... View Details

Keywords: by Pamela Reynolds

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Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

mailing list Business and Environment Initiative The Digital, Data, and Design (D^3) Institute at Harvard Race, Gender & Equity Initiative Health Care Initiative Rock Center for Entrepreneurship | Join... View Details

Stephen P. Bradley

Professor Bradley is the William Ziegler Professor of Business Administration Emeritus at the Harvard Business School. In addition to teaching Management and Strategy in the Owner President Management Program and leading an... View Details

Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services

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Team - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care View Details

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

opportunity, motivation, and rationalization, and typically can be seen through measures of at least five types of misconduct: abuse, lying to employees, discrimination, health and safety violations, and stealing. Worldwide, 20 percent of... View Details

Keywords: by Lane Lambert

08 Sep 2010
First Look

First Look: September 8, 2010

domestic and imported inputs. Value data for imports and exports of services are too aggregated and valuations are questionable, while price data for service exports and imports are almost non-existent.... View Details

Keywords: Sean Silverthorne

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking View Details

Keywords: by Sean Silverthorne

22 Aug 2012
Working Paper Summaries

Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program

Keywords: by Anita L. Tucker & Sara J. Singer.; Health

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Teacher Profiles - Case Method Project

Boston, MA Subjects: Grade 8 U.S. History I (Colonial to Civil War) MA Ilana Ascher Chelsea High School (MA) Chelsea, MA MA Damian Aufiero EMK Academy for Health Careers Boston, MA NY Keith Augeri Sachem High School East Farmingville, NY... View Details

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Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

development of sectors like education, the environment, immigration, and health care through impact investing, philanthropy, advocacy, and more. The organization brings together entrepreneurs, academics,... View Details

20 Apr 2020
Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

thereafter, the world started to change quickly and dramatically. The impending health crisis and mass stockpiling consumed the collective psyche. And a tweet from the UK went viral: a nurse who had worked all day taking View Details

November 2001 (Revised September 2007)
Case

Children's Hospital and Clinics (A)

By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker

Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details

Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry

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Educators

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Profile

Yi-An Huang

internal consulting group. How is your current job related to your HBS experience? When I came to HBS, I had been working in global health and development issues. I had realized that healthcare is an exciting sector with powerful social... View Details

Keywords: Health Care

25 Apr 2024
News

Origin Stories

14, just two years after losing his older brother to leukemia. That passion for flying carried through to three years of service as an intelligence officer with the US Air Force, where he fought to become a pilot, but found a completely... View Details

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A Letter from Michael Porter - Institute For Strategy And Competitiveness

changing society for the better. The goal of my work has always been to develop theory and concepts that inform and guide practice. What actually happens on the ground—for business leaders, health care... View Details

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

that were careful in their lending practices during the boom market, “there's going to be an issue in that the liquidity on the investor side may dry up.” About the author Rachel Layne is a writer based in the Boston area. [Image:... View Details

Keywords: by Rachel Layne; Financial Services; Financial Services

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

that health care organizations typically fail to analyze or make changes even when people are well aware of failures. Whether medical errors or simply problems in the work process, few hospital organizations... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

09 Mar 2023
Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

personal losses, divorces, health challenges, lost jobs, failures, and criticisms endured over the years. Baroness Dido Harding (MBA 1992) offers a notable example. Throughout her career she faced intense criticism because of a... View Details

June 2023 (Revised June 2023)
Supplement

Roche: ESG and Access to Healthcare

By: George Serafeim

In May 2022, Roche Group, one of the largest healthcare companies in the world, hosted its first investor event focused exclusively on its efforts to impact access to healthcare. While Roche had recently set an ambitious goal to double the number of patients that had... View Details