Publications

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

For more than a century, the long, stately rows of Encyclopædia Britannica have been a fixture on the shelves of many an educated person's home—the smooshed-together diphthong in the first word a symbol of... View Details

Keywords: by Michael Blanding; Publishing

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

all the benefits of the register, Patterson gave them scripts to memorize. The practice of writing out sales arguments was rare, but not as new as some of Patterson's biographers claim. Booksellers and other canvassers had used scripts prior to the first N.C.R. Primer... View Details

Keywords: by Walter A. Friedman

August 2011 (Revised April 2013)
Case

Language and Globalization: 'Englishnization' at Rakuten (A)

By: Tsedal Neeley

Hiroshi Mikitani, the CEO of Rakuten, (Japan's largest online retailer), is at the helm of an organization that is rapidly expanding into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces... View Details

Keywords: Teaching; Human Capital; Change Management; Transformation; Social Enterprise; Communication Strategy; Internet and the Web; Disruptive Innovation; Organizational Change and Adaptation; Strategic Planning; Leadership; Global Strategy; Technology Industry; Retail Industry; Japan

03 Oct 2022
Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

In August, mega venture capital firm Andreessen Horowitz announced a $350 million investment in residential real estate company Flow—the single largest investment the VC titan had ever made. But a bigger... View Details

Keywords: by Sean Silverthorne

Web

History | About

executive education program ( Advanced Management Program ) held — a group of sixty executives and recently demobilized veterans. 1959 Women graduates of the Harvard-Radcliffe Program in Business... View Details

Web

Advancing Racial Equity

“We must act with speed and urgency to advance racial equity and diversity at HBS and in the world.” — Dean Srikant Datar We are resolved to take action to promote racial equity and diversity. We take seriously our responsibility to make... View Details

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

the SAS Support Services staff is available to speak with students about personal and academic concerns, as well as topic-specific concerns as described below. Suzy Conway, Director of MBA Student & Academic Services Suzy has a Ph.D. View Details

Web

2+2 Where Are They Now Spotlight: Smitha Das (MBA 2018) - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

Web

Organizational Behavior - Faculty & Research

When Organizations Are in Crisis, It's Usually Because the Business is Broken. By: Jay Lorsch and Emily McTague More Information We blame women for not taking the lead in the workplace. Here's why that's... View Details

Web

Latin America - Global

Latin America Mexico City, Montevideo, São Paulo HBS has had a longstanding footprint in Latin America for over 20 years. The Latin America Research Center (LARC) opened in 2000 to satisfy strong interest on... View Details

June 2008 (Revised July 2008)
Case

Kit Hinrichs at Pentagram (A)

By: Linda A. Hill and Emily Stecker

This case focuses on Kit Hinrichs, a 65-year-old partner at Pentagram, a privately owned multidisciplinary design firm. One of the world's most prestigious design firms, Pentagram was founded by five designers from different disciplines in London in the 1970s. By 2008,... View Details

Keywords: Arts; Business Offices; Customer Relationship Management; Design; Leadership; Personal Development and Career; Groups and Teams; Creativity; Service Industry; San Francisco

Find at Harvard

May 2013
Supplement

Transport Corporation of India (B): Choosing the Right Candidate

By: V.G. Narayanan and Saloni Chaturvedi

Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details

Keywords: Customer Relationship Management; Business Divisions; Performance; Sales; Transportation Industry; India

Web

Your Personalized Experience - MBA

Your Personalized Experience Your Personalized Experience Every career journey is different. At HBS, you’ll have the opportunity to realize your personal career vision, develop a job search strategy and enrich your experience with unparalleled career View Details

August 2023 (Revised October 2023)
Case

Beyond the Barricades: Chile 2023

By: Debora Spar, Willis Emmons, Leonard A. Schlesinger and Ruth Costas

Chile, often considered among Latin America's greatest economic success stories, suffered a shocking wave of protests in October 2019, as its citizens demanded reforms across healthcare and education systems, and protested inequality and rising costs of living. As... View Details

Keywords: Government Administration; Developing Countries and Economies; Economic Growth; Social Issues; Wealth and Poverty; Public Opinion; Equality and Inequality; Public Administration Industry; Chile; Latin America; South America

Web

Finance Curriculum - Faculty & Research

from the Finance unit work with students in the Business Economics doctoral program. Detailed curriculum information for this program can be found on the doctoral programs website: PhD in Business Economics... View Details

07 Jun 2021
Blog Post

The Value of the HBS Case Method – Lessons from an SVMP Participant

leadership positions on campus. I have a non-traditional background for an MBA, and my intellectual curiosity led me to search for opportunities and seek mentors who gave me educational and professional advice. After doing research on top... View Details

January 2005 (Revised August 2006)
Case

Lean Forward Media

By: Teresa M. Amabile and Victoria Winston

Jeff Norton and Michelle Crames, the co-founders of Lean Forward Media, face several options for producing the world's first interactive DVD film for children. Their vision is to build a company whose products simultaneously entertain children, engage them actively in... View Details

Keywords: Decision Choices and Conditions; Early Childhood Education; Games, Gaming, and Gambling; Entrepreneurship; Venture Capital; Management Practices and Processes; Risk Management; Partners and Partnerships; Opportunities; Creativity

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September 2022 (Revised January 2023)
Case

York Capital CLOs and WorldStrides International

By: Victoria Ivashina and William Vrattos

The case follows the debt restructuring of WorldStrides International, a travel program provider in the education market, after the onset of COVID-19. The pandemic severely impacted the travel industry, creating challenges for many companies like WorldStrides, which... View Details

Keywords: COVID-19 Pandemic; Debt Restructuring; CLO; Compliance; Debt Securities; Financing and Loans; Decision Making; Education Industry; Education Industry