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  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

improvement programs kept failing. Meliones created a leadership team with representatives from each of the three employee groups to redefine the mission and to develop a Balanced Scorecard that incorporated two apparently View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 20 Feb 2006
  • Research & Ideas

Are Company Founders Underpaid?

issues. In short, it posits that when hired managers, or "agents," are faced with a conflict between their organization's best interests and their personal best interests, the agents will choose the latter. Therefore, the owners... View Details
Keywords: by Sarah Jane Gilbert; Financial Services; Technology
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

world views somewhere under the surface. A lot of times they're very obvious, but a lot of times they're just slightly under the surface. And there's a kind of humility in the... View Details
Keywords: by Martha Lagace
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

thinker as she tracks leads and confronts complex mysteries across 25 books. I’m glad that John Lescroart is still writing about lawyer Dismas Hardy and police inspector Abe Glitzky (half-Black, half-Jewish) and has added Diz’s daughter Rebecca Hardy, newly graduated... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details
Keywords: by James Heskett
  • 30 Jul 2024
  • Research & Ideas

Do Social Movements Sway Voters? Not Really, Except for One

researchers measured changes in people’s attitudes before, during, and after protests on a variety of topics, including environmental protection, gender equality, gun control, immigration, national and international politics, and racial... View Details
Keywords: by Sean Silverthorne
  • 09 May 2005
  • Research & Ideas

Hold or Fold? Sizing Up Business Risk

exit the game. Once you've placed the bet, though, you always have to choose one of three broad options, which we'll call Option A, Option B, and Option C. Option A is to stay in the game as an active player until some later time or until... View Details
Keywords: by Eileen C. Shapiro & Howard H. Stevenson
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

enabled ships to sail the open sea rather than hug the coast. To solve that problem, governments responded by enacting laws of the sea. It then became clear to me that it was almost impossible to understand... View Details
Keywords: by Jim Aisner
  • 04 Oct 2004
  • What Do You Think?

Does Speed Trump Intellectual Property?

intellectual property? Does it discourage innovation by limiting the rewards to such efforts? Should it be discouraged by either new laws or the more diligent application of existing ones? Or does it provide... View Details
Keywords: by James Heskett
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

is expressed in myriad ways, from the success of the Vietnam Memorial Wall to the proliferation of laws extending human rights in every domain. The new individuals have plenty... View Details
Keywords: by Martha Lagace
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

University of California law professor Jodi Short, and HBS doctoral student Andrea Hugill examined factors such as whether it was more effective to send the same auditors back to a company or send new... View Details
Keywords: by Michael Blanding
  • 08 Jul 2013
  • Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

generally seen at the start of a liquidation event. With the length of a store liquidation event constrained by law and various lease agreements, making the most View Details
Keywords: by Julia Hanna; Retail
  • 28 May 2007
  • Research & Ideas

How Property Ownership Changes Your World View

a home, and achieve some level of success, security, and happiness. But how does this vision change in parts of the world where property rights, if they are present at all, are threatened by weak View Details
Keywords: by Julia Hanna
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of workers who defect... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 13 May 2002
  • Op-Ed

A Cure for Enron-Style Audit Failures

If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and the company audit committee. The... View Details
Keywords: by Jay Lorsch; Accounting
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

to senior generals, I observe leaders who have largely internalized all four central components of the re-professionalized military identity: 1) war fighter, 2) servant of the nation, 3) member View Details
Keywords: by Martha Lagace
  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

conflicts between work and life more broadly defined. Joe Violette suggests that at least in the project-oriented environment in which he works, one should "Make your family a part of your work team and... View Details
Keywords: by James Heskett
  • 27 Jan 2016
  • Research & Ideas

A Politician's Investment Portfolio Might Tip Off Corruption Potential

congressman and House Majority Leader Tom DeLay. DeLay had a slew of scandals around 2005, charged with violating campaign finance laws and linked to lobbying improprieties, resulting in his 2006 resignation... View Details
Keywords: by Roberta Holland
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

likely to improve working conditions over time, for example. UC Hastings Professor of Law Jodi Short and I have also crystallized in a Harvard Business Review article a summary View Details
Keywords: by Danielle Kost; Apparel & Accessories
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

Cities and states are feeling the financial pain of this recession more quickly than in past downturns after pandemic-induced lockdowns swiftly decimated sales tax revenue that helps fund their operations. In fact, new research finds that... View Details
Keywords: by Kristen Senz
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