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Show Results For
- All HBS Web
(3,883)
- People (16)
- News (909)
- Research (2,433)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,813)
- March 2013 (Revised April 2013)
- Supplement
Language and Globalization: 'Englishnization' at Rakuten: Results Are In! (B)
By: Tsedal Neeley
Neeley, Tsedal. "Language and Globalization: 'Englishnization' at Rakuten: Results Are In! (B)." Harvard Business School Supplement 413-090, March 2013. (Revised April 2013.)
- September 2010 (Revised August 2013)
- Case
Liza Davis and the Bargain Hunting Customer
By: Francisco de Asis Martinez-Jerez and Lisa Brem
Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability... View Details
Keywords: Competitive Strategy; Price; Product Positioning; Customer Value and Value Chain; Business Cycles; Financial Crisis; Profit; Knowledge Use and Leverage; Retail Industry; Retail Industry
Martinez-Jerez, Francisco de Asis, and Lisa Brem. "Liza Davis and the Bargain Hunting Customer." Harvard Business School Case 111-040, September 2010. (Revised August 2013.)
- February 2001 (Revised September 2002)
- Teaching Note
Marshall Field and the Rise of the Department Store TN
By: Nancy F. Koehn and William Grundy
Teaching Note for (9-801-349). View Details
- September 1999 (Revised April 2001)
- Case
Credit Suisse (A) (Abridged)
By: W. Earl Sasser and William E. Fulmer
Credit Suisse is looking for ways to differentiate itself from current and likely competitors. After two years of restructuring, the bank's leadership wants profitable growth. It has decided to emphasize customer service. View Details
Keywords: Restructuring; Competitive Advantage; Customer Satisfaction; Banks and Banking; Growth and Development Strategy; Retail Industry; Retail Industry
Sasser, W. Earl, and William E. Fulmer. "Credit Suisse (A) (Abridged)." Harvard Business School Case 800-154, September 1999. (Revised April 2001.)
- June 1998 (Revised August 2000)
- Case
Microsoft CarPoint
CarPoint.com was Microsoft's Web-based entry into on-line automobile retailing. While it could not, in fact, "sell" or deliver any cars, it could shift much of consumer search, comparison, and decision-making, including pricing, the traditional car dealer to the Web.... View Details
Keywords: Internet and the Web; Service Operations; Market Entry and Exit; Consumer Behavior; Retail Industry; Retail Industry
Rayport, Jeffrey F., Avnish S. Bajaj, Steffan Haithcox, and Michael V. Kadyan. "Microsoft CarPoint." Harvard Business School Case 898-280, June 1998. (Revised August 2000.)
- June 1987 (Revised January 1988)
- Background Note
Emergence of the Electronic In-Home Shopping Industry
By: Mark S. Albion and Walter J. Salmon
Albion, Mark S., and Walter J. Salmon. "Emergence of the Electronic In-Home Shopping Industry." Harvard Business School Background Note 587-018, June 1987. (Revised January 1988.)
- 01 Dec 2008
- News
Designing Change
company’s mission, using meetings and even Muzak hats and T-shirts to jump-start employees’ emotional connection to their work as “audio architects” who provide the soundtrack for fashionable retail chains and a wide variety of work... View Details
Keywords: Julia Hanna
- 01 Feb 1997
- News
Herzlinger on Health Care: Revolution in Evolution
conversation. What are the major market forces that are transforming the health-care system? First and foremost, it's consumers. They have already revolutionized the retailing and information industries because they are so busy working... View Details
- 08 Aug 2013
- News
Cause Marketing Gets Personal
her classmates, Langer began her employment in the financial industry, joining Shearson Lehman Brothers as an investment banker. "I was specializing with retail companies: Federated Department Stores, Macy's, Barneys New York. It was just... View Details
- 21 May 2013
- First Look
First Look: May 21
Divergence between rich and poor countries since 1820. Download working paper: http://www.nber.org/papers/w19010 Improving Store Liquidation By: Craig, Nathan, and Ananth Raman Abstract—Store liquidation is the time-constrained divestment of View Details
Keywords: Sean Silverthorne
- 01 Apr 1997
- News
Facing the Music
actually released in 1995. The year brought no major new musical genre to generate album sales the way rap and alternative rock had in previous years. "Product returns from financially pinched retailers were very heavy last year,... View Details
Keywords: Marguerite Rigoglioso
- 10 Jun 2022
- Blog Post
New Venture Competition 2022: Business and Environment Ventures
projects like in-stream hydro, wind power, solar and bio-mass. CleanvilleJakob Blomqvist, MBA 2022CleanVille democratizes energy. We empower retail investors to access renewable energy and CleanTech projects. CleanVille is the one-stop... View Details
- 24 Dec 2013
- First Look
First Look: December 24
the restructuring process. Purchase this case: http://hbr.org/product/oaktree-and-the-restructuring-of-cit-group-a/an/214035-PDF-ENG Harvard Business School Case 713-467 CarMax: Disrupting the Used Car Market In 2012, CarMax was the leading View Details
Keywords: Carmen Nobel
- Web
Executive Education Courses - Institute For Strategy And Competitiveness
responsible for overseeing care delivery Financial executives who direct cost management for health care delivery organizations HR executives from large organizations who manage health care for employees, collaborate with health care institutions, or offer on-site... View Details
- 13 Mar 2019
- News
The First Five Years: Sierra Smith and Taylor Wiegele (both MBA 2017)
in a small, confined space we want to be there too. Trash cans, diaper pails, litter boxes, you name it. Short term, we want to build our retail presence. Look for us in select Target stores this April!” What have been the most enjoyable... View Details
- 19 Oct 2009
- Research & Ideas
Why Are Web Sites So Confusing?
Do you sometimes get the feeling that Internet portals, search pages, social networks, e-commerce, and other Web sites are not necessarily designed in order to maximize user convenience and benefits? We do, too. Why—you might ask? For a fundamentally similar reason to... View Details
Keywords: by Andrei Hagiu & Bruno Jullien
- 24 Jul 2018
- Blog Post
The Global Classroom: From Boston to Jakarta
Stephanie Schwartz (MBA 2019) grew up in Michigan before attending the Ross School of Business at Michigan for her undergraduate degree in Business Administration. Prior to coming to HBS, Stephanie lived in New York City and worked in View Details
- 10 May 2015
- Blog Post
Brand Strategist Turns Entrepreneur
graduation? Not really! I anticipated I would be joining a large brand company in the media or retail space immediately after graduation. However, I am most definitely giving myself space to best position our startup venture. I have to... View Details
- 28 May 2019
- News
Ask the Expert: In Security
Illustration by Taylor Callery Remember a decade ago, when the main cybersecurity worry was a retail breach of credit card information? “Obviously that still happens,” says Chris Young (MBA 2003), CEO of the security software company... View Details