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  • All HBS Web  (3,030)
    • People  (9)
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  • 01 Mar 2006
  • News

The Producers

producer, if you can maintain the rights, or have a pool of capital at your disposal, or both, you are ahead of the game.” Zee and the other alums interviewed for this article agree that it’s become more difficult over the past ten to... View Details
Keywords: Julia Hanna; Motion Picture and Sound Recording Industries; Information
  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
  • 28 Apr 2015
  • First Look

First Look: April 28

objective is to build on Selznick's seminal work to investigate the value proposition of leadership consistent with institutional theory. We examine public interview transcripts from 52 senior executives and discover that leaders'... View Details
Keywords: Sean Silverthorne
  • 03 May 2011
  • First Look

First Look: May 3

as well as economic value and who pair micromanagement with big-picture aspirations about the future. The authors, who have studied, taught, and interviewed executives in some of the world's leading companies, assert that such leaders... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2004
  • News

Retirement's Changing Face

the tide, depending on what circumstances you’re in.” Like all of the alumni interviewed for this article, Snoey rejects the word “retirement” as a description for his current lifestyle. “My physical and mental capabilities continue to be... View Details
Keywords: Personal Services
  • 01 Dec 2010
  • News

This Is What I Do

space. We have to figure out the places that are critical to progress where people aren’t working. That’s where we will have the most impact.” Gayle Lemmon: Life Stories RESHAPING THE NARRATIVE: Lemmon in California. Lemmon in Afghanistan, View Details
Keywords: Garry Emmons; time travel; Health, Social Assistance; Accommodation; Hospitality; News, Library, Internet, and Other Services; Information; Apparel Manufacturing; Manufacturing
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

the taste context the authors define holistic processing as nonverbal, imagery based, and involving narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic... View Details
Keywords: Dina Gerdeman
  • 20 Mar 2012
  • First Look

First Look: March 20

case study of a multinational firm in the biotechnology sector to illustrate how the core-periphery framework works in multiple emerging markets across institutional differences. The analysis is based on 32 interviews conducted with the... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 01 Dec 1999
  • News

Covering the Issues

practices. A 1954 interview with Dean Donald K. David detailed his findings about European business after a three-month trip throughout England and the Continent. The Bulletin reported on HBS collaboration with several countries in... View Details
Keywords: Susan Young, Deborah Blagg, and Garry Emmons
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

Has Entered the Mainstream By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Leaders in all sectors, from business to sports to education, are increasingly wading into controversial political and social issues. Based on interviews... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

hospital emergency room and focuses on the effects of a new organizational structure, which we call a team scaffold, on teaming effectiveness and performance outcomes. Using a hybrid research design that adapts and blends quantitative network methods with qualitative... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 26 Jun 2025
  • News

The Vinyl Revival

of that is incredibly special work. Skydeck is the Harvard Business School alumni podcast featuring interviews and insights from across the world of business. It's produced by the External Relations Department at HBS. Our audio engineer... View Details
  • 01 Mar 2023
  • News

Clearing the Air

these more sustainable approaches. That’s important, because if you don’t have an economically sustainable business model, the environmentally sustainable model you create won’t necessarily stand on its own. These interviews have been... View Details
Keywords: April White and Dan Morrell; Illustrations by Richard Borge
  • 01 Sep 2017
  • News

History’s Lessons

mission. One applicant recalled that his interview with Shackleton was less than ten minutes long. During this time, the commander “asked me if my teeth were good, if I suffered from varicose veins, if I had a good temper, and if I could... View Details
Keywords: Abraham Lincoln; Ernest Shackelford; Rachel Carson
  • 01 Apr 2001
  • News

New Ventures New Gains

location, location”) might be “people, people, people.” Everyone interviewed for this article mentioned the importance of people — both whom you know and whom you pick to work with — in getting and keeping a business going. As ZEFER’s... View Details
Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Educational Services
  • 11 Feb 2014
  • First Look

First Look: February 11

hospitals with the aim of discovering organizational factors that contribute to operational failures. We conducted in-depth qualitative research, including observations and interviews of over 80 individuals from 4 nursing units and the... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

as dangerous as Power and others speculate. Based on two detailed case studies and 53 additional interviews with risk-management staff at five other major banks over 2001-2010, this paper shows that relentless risk measurement is... View Details
Keywords: Sean Silverthorne
  • 22 May 2007
  • First Look

First Look: May 22, 2007

traditional outsourcing strategy, organization and processes. In a recent research project, we interviewed managers from 45 projects in over 20 firms to understand the practices that differentiated those firms that reported greater... View Details
Keywords: Martha Lagace
  • 01 Jun 2022
  • News

Blissful Thinking

When Arthur Brooks was interviewing for his job, longtime HBS professor Len Schlesinger asked him, “What can you teach that really only you can teach—and that we need and don’t have?” Brooks responded that he’d been hearing about data on... View Details
Keywords: Dan Morrell; illustration by Dan Winters
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