Publications

28 Jun 2021
Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

conduct an analysis to determine how companies were responding to the crisis. Were they retaining their staff and providing essential workers with extra pay, or were they cutting expenses through layoffs and furloughs? "It gave us a rare opportunity. Every View Details

Keywords: by Lane Lambert

2020
Working Paper

Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation

By: Michael Yeomans and Alison Wood Brooks

Although most humans engage in conversations constantly throughout their lives, conversational mistakes are commonplace— interacting with others is difficult, and conversation re-quires quick, relentless perspective-taking and decision making. For example: during every... View Details

Keywords: Natural Language Processing; Interpersonal Communication; Perspective; Decision Making; Perception

Read Now

25 Sep 2007
First Look

First Look: September 25, 2007

in the retail industry, some shareholders claimed that the price was "grossly inadequate," making the decision whether to approve the transaction a difficult one for shareholders generally.... View Details

Keywords: Martha Lagace

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

making all decisions solo), and still needs some oversight. More than 100 employees: Capable of borrowing the car for a weekend road trip with friends. Hand over the keys! If your leaders feel that you won’t... View Details

Keywords: by Julia Austin

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

Working on a $30 million historical epic about the Tang Dynasty to be set in China, Hollywood screenwriter David Franzoni struggled to make the story appeal to Western audiences. Then Franzoni hit upon an idea: tell the tale through the... View Details

Keywords: by Michael Blanding

May 2020
Case

Big Boom Beverages: Fight or Flight?

By: Stephen A. Greyser and William Ellet

Four college friends market a beverage that combines ingredients like those in a drink they consumed in college bars. It includes a caffeinated energy drink, malt liquor, and a soft drink flavoring. They launch the business, Big Boom Beverages (BBB), with their own... View Details

Keywords: Alcoholic Beverages; Energy Drinks; Regulation; Entrepreneurship; Ethics; Marketing Communications; Corporate Social Responsibility and Impact; Reputation; Communication Strategy; Decision Making

18 Jun 2024
Research & Ideas

Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.

environments.” If central banks had used economic models that account for variations in the speed of firm’s pricing decisions rather than their traditional forecasting tools, policymakers might have detected rising inflation sooner,... View Details

Keywords: by Rachel Layne; Financial Services; Banking

01 Dec 2023
News

A More Accommodating Approach

her career in new directions and add greater value to the company, she wanted to broaden her insights, skills, and network, which prompted her to enroll in HBS’s General Management Program (GMP) in 2021, a decision made more feasible... View Details

Keywords: Jennifer Gillespie

28 Aug 2006
Research & Ideas

Online Match-Making with Virtual Dates

"Improving Online Dating with Virtual Dates." Frost, now at Boston University, wrote her PhD dissertation at MIT's Media Lab on the topic, discussing the broader issues of impression formation, navigating options, managing expectations, and informing View Details

Keywords: by Martha Lagace; Publishing

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

in what situation—to guide their decision making around innovation. Managers typically grow impatient when we tell them this. "Theory?" they say. "That sounds like theoretical. That sounds... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

Web

Online Leadership and Management Courses | HBS Online

your organization and society. 6 weeks, 6-7 hrs/week Pay by August 14 $1,850 Certificate Leadership, Ethics, and Corporate Accountability Professor Nien-he Hsieh Develop a toolkit for making tough leadership View Details

April 2017 (Revised May 2017)
Case

GE Capital After the Crisis

By: John C. Coates, John D. Dionne and David S. Scharfstein

Keith Sherin, CEO of GE Capital, faced a decision on which hinged billions of dollars and the fate of one of America’s most storied companies. On his desk sat two secret analyses: Project Beacon, a proposal to spin off most of GE Capital to GE shareholders, and... View Details

Keywords: Risk and Uncertainty; Decision Choices and Conditions; Financial Institutions; Strategy

10 May 2022
News

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

September 2017
Case

Dr. William Carson— Intrapreneurial Innovation in the Pharmaceutical Industry

By: Steven Rogers and Alyssa Haywoode

Dr. William Carson, an African-American alum of Harvard University became the President and CEO of a multi billion dollar division of Otsuka, a Japan based pharmaceutical company. His ascension to this leadership position followed a thriving career in academic medicine... View Details

Keywords: Dr. Williams Carson; Otsuka America Pharmaceutical; Harvard; Abilify; Aripiprazole; Health Testing and Trials; Globalized Firms and Management; Globalized Markets and Industries; Cross-Cultural and Cross-Border Issues; Decision Choices and Conditions; Pharmaceutical Industry; Japan

April 2003 (Revised April 2009)
Case

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center

By: David A. Garvin and Michael Roberto

On January 7, 2002, Paul Levy became CEO of the Beth Israel Deaconess Medical Center. He took over a troubled organization, in serious financial difficulty. This multimedia case describes the situation Levy inherited, his negotiations prior to taking the job, and his... View Details

Keywords: Communication Strategy; Decision Choices and Conditions; Leadership Style; Leading Change; Managerial Roles; Organizational Culture; Health Industry

23 Jun 2022
News

All Those Zoom Meetings May Boost Connection and Curb Loneliness

February 2024
Teaching Note

AB InBev: Brewing Up Forecasts during COVID-19

By: Mark Egan and C. Fritz Foley

Teaching Note for HBS Case No. 224-020. In July 2021, the CEO of AB InBev's European operations and his team strategized to position the company for success post-pandemic. As the world's largest beer company, boasting over 500 brands, revenue of $46 billion, and a... View Details

Keywords: Forecasting; Investor Relations; Beverage Industry; Corporate Finance; Decisions; Forecasting and Prediction; Health Pandemics; Analytics and Data Science; Digital Transformation; Crisis Management; Business Model; Food and Beverage Industry; United States; Europe