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  • All HBS Web  (7,916)
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  • All HBS Web  (7,916)
    • People  (9)
    • News  (1,433)
    • Research  (5,729)
    • Events  (20)
    • Multimedia  (9)
  • Faculty Publications  (4,095)
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  • August 2011 (Revised February 2012)
  • Supplement

Ockham Technologies (B): Building the Board

By: Noam Wasserman
Describes the issues facing a founder-ceo regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing development work. View Details
Keywords: Human Resources; Job Cuts and Outsourcing; Management Teams; Groups and Teams
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Wasserman, Noam. "Ockham Technologies (B): Building the Board." Harvard Business School Supplement 812-022, August 2011. (Revised February 2012.)
  • March 2001 (Revised September 2002)
  • Case

Merck Latin America (A)

By: Michael Beer and James Weber
Introduces Grey Warner, the vice president of Merck's Latin America region, and his efforts to improve the organizational effectiveness of the region and to introduce a more global business culture and values. Discusses Merck's ethics and values, its Latin American... View Details
Keywords: Organizational Culture; Ethics; Business Processes; Strategic Planning; Change Management; Values and Beliefs; Globalized Firms and Management; Employee Relationship Management; Business Strategy; Government and Politics; Economy; Pharmaceutical Industry; Latin America
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Beer, Michael, and James Weber. "Merck Latin America (A)." Harvard Business School Case 401-029, March 2001. (Revised September 2002.)

    Youngme Moon

    Youngme Moon is the Donald K. David Professor of Business at Harvard Business School. Professor Moon's research sits at the intersection of brand strategy and culture, with a particular focus on the emergent AI economy. She is the author of the bestselling book, View Details

    Keywords: advertising; automobiles; automotive; clothing; communications; computer; consumer products; e-commerce industry; electronics; entertainment; fashion; high technology; home video games; information; information technology industry; internet; marketing industry; music; pharmaceuticals; toy; video games
    • 11 Oct 2004
    • Research & Ideas

    Four Ways to Create Lasting Change

    now work around here" had fundamentally changed. Some people in the organization remained skeptical about the seriousness of the customer service issues. Employees altered their behavior during the early days of excitement about the... View Details
    Keywords: by Martha Lagace
    • Article

    Capabilities, Cognition and Inertia: Evidence from Digital Imaging

    By: M. Tripsas and G. Gavetti
    There is empirical evidence that established firms often have difficulty adapting to radical technological change. Although prior work in the evolutionary tradition emphasizes the inertial forces associated with the local nature of learning processes, little... View Details
    Keywords: Business Offices; Organizations; Management Analysis, Tools, and Techniques
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    Tripsas, M., and G. Gavetti. "Capabilities, Cognition and Inertia: Evidence from Digital Imaging." Strategic Management Journal 21, nos. 10-11 (October–November 2000): 1147–1161.
    • Article

    The Error at the Heart of Corporate Leadership

    By: Joseph L. Bower and Lynn S. Paine
    Agency theory, a new model of governance promulgated by academic economists in the 1970s, is behind the idea that corporate managers should make shareholder value their primary concern and that boards should ensure they do. The theory regards shareholders as owners of... View Details
    Keywords: Agency Theory; Business and Shareholder Relations; Leadership; Corporate Governance
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    Bower, Joseph L., and Lynn S. Paine. "The Error at the Heart of Corporate Leadership." Harvard Business Review 95, no. 3 (May–June 2017): 50–60. (Reprinted in HBR’s 10 Must Reads: The Definitive Management Ideas of the Year from Harvard Business Review 2019, Boston, Mass: Harvard Business Review Press, 2019, pp. 165-192.)
    • 19 Dec 2023
    • Research & Ideas

    The 10 Most Popular Articles of 2023

    2023: Diversify Your Social CirclePeople need all kinds of relationships to thrive: partners, acquaintances, colleagues, and family. Research by Michael Norton and Alison Wood Brooks offers new reasons to pick up the phone and reconnect... View Details
    Keywords: by Danielle Kost
    • 17 Sep 2024
    • Cold Call Podcast

    Fawn Weaver’s Entrepreneurial Journey as an Outsider in the Spirits Industry

    Keywords: Re: Hise O. Gibson; Food & Beverage; Tourism
    • March 2017 (Revised April 2021)
    • Module Note

    Responsibilities to Society

    By: Nien-hê Hsieh
    This module note for students outlines an approach to help managers deliver on their responsibilities in relation to society. The approach frames these responsibilities in terms of potential harms to third parties beyond investors, customers, and employees. The... View Details
    Keywords: Corporate Political Activity; Corporate Social Responsibility; Human Rights; Role Of Business In Society; Corporate Social Responsibility and Impact; Ethics; Business and Community Relations; Rights; Society
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    Hsieh, Nien-hê. "Responsibilities to Society." Harvard Business School Module Note 317-065, March 2017. (Revised April 2021.)
    • July–August 2013
    • Article

    Building Sustainable Cities

    By: John D. Macomber
    By 2050 the number of people living in cities will have nearly doubled, to 6 billion, and the problems created by this rampant urbanization are among the most important challenges of our time. Of all resource-management issues, the author argues, water, electricity,... View Details
    Keywords: Growth Management; Urban Development; Entrepreneurship; Infrastructure; City
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    Macomber, John D. "Building Sustainable Cities." Harvard Business Review 91, nos. 7/8 (July–August 2013): 40–50.
    • 16 Nov 1999
    • Lessons from the Classroom

    Leading Change and Organizational Renewal

    organizations, and what managers must do to effectively lead the change process. Tushman and O'Reilly are the coauthors of Winning Through Innovation: A Practical Guide to Leading Organizational Change and Renewal, Harvard Business School... View Details
    Keywords: by Staff
    • 09 Sep 2010
    • Working Paper Summaries

    Boundary Spanning in a For-Profit Research Lab: An Exploration of the Interface Between Commerce and Academe

    Keywords: by Christopher C. Liu & Toby E. Stuart; Biotechnology
    • March 2013 (Revised October 2013)
    • Supplement

    Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)

    By: Ranjay Gulati and Luciana Silvestri
    This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate... View Details
    Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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    Gulati, Ranjay, and Luciana Silvestri. "Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)." Harvard Business School Supplement 113-117, March 2013. (Revised October 2013.)
    • December 2004 (Revised December 2005)
    • Case

    Nectar: Making Loyalty Pay

    By: John A. Deighton
    Loyalty Management UK (LMUK) manages British supermarket chain Sainsbury's frequent-shopper card program, called Nectar. LMUK uses Sainsbury's sponsorship as the magnet to attract other retailers into a profitable, multisponsor loyalty network. Examines the economics... View Details
    Keywords: Customer Focus and Relationships; Business or Company Management; Supply Chain Management; Marketing Strategy; Networks; Marketing Channels; Advertising Campaigns; Outcome or Result; Growth and Development; Retail Industry; Great Britain
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    Deighton, John A. "Nectar: Making Loyalty Pay." Harvard Business School Case 505-031, December 2004. (Revised December 2005.) (request a courtesy copy.)
    • Web

    Europe - Global

    business and government to speak on topics in management and education. Prior to his appointment at the Europe Research Center, he was Senior Director of Corporate Relationships at INSEAD in Fontainebleau... View Details
    • 07 Jul 2022
    • HBS Case

    How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

    the phone and talk everybody through what happened,” says Eisenmann. “But a founder who does all those things—gives a good accounting to investors and treats employees and customers well—will preserve View Details
    Keywords: by Pamela Reynolds
    • September 2006 (Revised August 2007)
    • Case

    The Dubai Ports World Debacle and its Aftermath

    By: Julio J. Rotemberg
    Describes the political ramifications in the United States of Dubai-based DP World's acquisition of London-based Peninsular and Oriental Steam Navigation Company (P&O). Because P&O operated some port terminals in the United States, DP World obtained clearance from the... View Details
    Keywords: Foreign Direct Investment; Multinational Firms and Management; Governing Rules, Regulations, and Reforms; Government Legislation; National Security; Business and Government Relations; Ship Transportation; Dubai; United States
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    Rotemberg, Julio J. "The Dubai Ports World Debacle and its Aftermath." Harvard Business School Case 707-014, September 2006. (Revised August 2007.)
    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    leaders trying to recalibrate: 1. Be a catalyst, not a planner In the digital era, companies face a more dynamic competitive environment: key competitors are no longer the usual suspects, and customer and stakeholder expectations continue... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
    • 24 Mar 2022
    • Research & Ideas

    Rituals at Work: Teams That Play Together Stay Together

    Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work... View Details
    Keywords: by Kristen Senz
    • 2009
    • Working Paper

    Does Competition Favor Delegation?

    By: Christian Alejandro Ruzzier
    This paper studies the consequences of product-market competition on firms' decisions to delegate more or fewer decision-making responsibilities to managers. By simultaneously addressing the choice of both competitive actions and organizational design, the paper makes... View Details
    Keywords: Business or Company Management; Competition; Decision Making
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    Ruzzier, Christian Alejandro. "Does Competition Favor Delegation?" Harvard Business School Working Paper, No. 10-009, July 2009.
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