Visits By Management - Publications - Faculty & Research

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day, April 30, 1939, the moonscape... View Details

Keywords: by Richard S. Tedlow

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to HBS Working Knowledge about the... View Details

Keywords: by Lane Lambert

04 Apr 2011
Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

managed to reduce their hospital visits by 40 percent and their hospital bills by 50 percent. Several hospitals, including Boston's Massachusetts... View Details

Keywords: by Carmen Nobel; Health

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

Rams would also seem to suggest wisdom in the strategy. While taking the league by storm in his first two seasons, McVay has shown some of the qualities we outlined in our previous piece, What Football Firings Teach View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

07 Aug 2017
Working Paper Summaries

Governance Through Shame and Aspiration: Index Creation and Corporate Behavior in Japan

Keywords: by Akash Chattopadhyay, Matthew D. Shaffer, and Charles C.Y. Wang; Financial Services

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert and Jane Cizik Professor of View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

06 Oct 2020
Working Paper Summaries

Design and Analysis of Switchback Experiments

Keywords: by Iavor I. Bojinov, David Simchi-Levi, and Jinglong Zhao

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

perceived disincentives for using highly skilled gig workers. Managers must learn to break down projects into discrete components, define skills needed for their completion, and envision critical points of connection between work being... View Details

Keywords: by Joseph B. Fuller

October 2019 (Revised January 2020)
Case

Dulcie Madden (A)—Growth or Exit?

By: Shikhar Ghosh, Christopher Payton and Shweta Bagai

This is part of a three-case series that follows Dulcie Madden's journey as a founder over five years. Case (A) is about managing growth and cash flow; Case (B) is about the exit decision and conditions on a sale; Case (C) shows Madden dealing with adversity and the... View Details

Citation

Educators

Purchase

08 Nov 2016
Working Paper Summaries

Managers' Cultural Background and Disclosure Attributes

Keywords: by Francois Brochet, Gregory S. Miller, Patricia Naranjo, and Gwen Yu

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

being able to put the team in place," as she put it, Polished could not take root. But by last December, Polished seemed closer to its initial destination. Rhyne had secured a lease at Boston's Logan Airport, begun building the first... View Details

Keywords: by John S. Rosenberg

05 Jun 2014
Research & Ideas

Fixing the ‘I Hate Work’ Blues

highly bureaucratic, multilayered organizations that companies are using to execute their plans. There is so much pressure to realize short-term results that middle managers are consumed by making this... View Details

Keywords: by Bill George

21 May 2012
Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

storage racks from collapsing and other major accidents; or perhaps by a particularly dramatic decline in smaller injuries prevented by workers more regularly wearing personal protective gear," says Toffel,... View Details

Keywords: by Michael Blanding

16 Nov 2020
Working Paper Summaries

Private Equity and COVID-19

Keywords: by Paul A. Gompers, Steven N. Kaplan, and Vladimir Mukharlyamov; Financial Services

12 Oct 1999
Research & Ideas

What It Takes: Minorities in the Executive Suite

and managers from three companies. Masked by the pseudonyms Acme Industries, Gant Electronics, and Advanced Technology, these firms represent very different industries, products, and cultures, but they all... View Details

Keywords: by Judith A. Ross

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

and financial distress—a mentally toxic combination for many. In fact, almost half of adults in the United States, 45 percent, say that worry and stress related to the coronavirus and the resulting economic downturn are hurting their mental health, according to a study... View Details

Keywords: by Dina Gerdeman and Danielle Kost

14 Dec 2010
Op-Ed

Tax US Companies to Spur Spending

centralized effort or another significant program by the Federal Reserve. But a remarkably large pool of unmobilized capital is sitting within our firms and managers appear frozen in their decision-making. A... View Details

Keywords: by Mihir A. Desai

22 Aug 2014
News

The fumbles in Ferguson

03 Sep 2020
Op-Ed

Why American Health Care Needs Its Own SEC

GAAP can wind up in jail or pay hefty fines. Its accounting principles are derived from an exhaustive public process overseen by experts in measurement, not like the stakeholders of present “transparency” who are interested in protecting... View Details

Keywords: by Regina E. Herzlinger; Health

2018
Working Paper

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning

By: Xiaojia Guo, Yael Grushka-Cockayne and Bert De Reyck

Problem definition: In collaboration with Heathrow Airport, we develop a predictive system that generates quantile forecasts of transfer passengers’ connection times. Sampling from the distribution of individual passengers’ connection times, the system also produces... View Details

Keywords: Quantile Forecasts; Regression Tree; Copula; Passenger Flow Management; Data-driven Operations; Forecasting and Prediction; Data and Data Sets

Citation

SSRN

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