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Show Results For
- All HBS Web
(4,058)
- People (5)
- News (806)
- Research (2,685)
- Events (20)
- Multimedia (48)
- Faculty Publications (1,845)
- 01 Mar 2016
- News
Faculty Q&A: Price Check
addition, online retailers have a vast amount of data at their fingertips; solving complex problems with data seemed like a natural fit. Tell me about the research you did with Rue La La. Rue La La is in the online flash sales industry,... View Details
- Fast Answer
Retail tracking data
Where can I find retail tracking data from NPD? We don't have databases specifically of retail and chain store POS data, such as are available from NPD. However, our market research databases will often have sales data by retailer or... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
they go beyond earlier research to look at the broad context of call center service delivery. "Although much literature has recently been written about various ways to steer customer interactions to sale opportunities," write... View Details
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
answer that question, the researchers compared the performance of companies that had undergone some level of digital transformation with those that didn’t. They found that: Expanding IT budgets increased hiring by 11 percent and sales by... View Details
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
safari theme. We wanted to go to a much more contemporary canvas against which to place the product. Communication was the last piece, which was about advertising and training the sales associates to improve communication with our... View Details
- 01 Jun 2004
- News
Books
University Press) Walter Friedman’s Birth of a Salesman: The Transformation of Selling in America documents the history of salesmanship, from the days of peddlers to the creation of modern sales forces at companies like National Cash... View Details
- 22 Oct 2018
- Sharpening Your Skills
Motivate Me, Please
governments to get citizens to do the right thing. Hiding From Managers Can Increase Your Productivity Forget management by walking around. Decreasing workplace transparency can increase worker productivity. Money and Quotas Motivate the View Details
Keywords: by Sean Silverthorne
- 14 Jan 2016
- Blog Post
Liberal Arts Major Pursues an MBA
strategy, operations, and entrepreneurship. And, for any fellow actors out there, HBS professors love a good role play! I could always advance the class discussion by volunteering to improvise a meeting or pitch a sale from the... View Details
Levels of Meaning
ideas of his people on the ground led to innovations like door-to-door sales and extending credit, components of consumerism that we take for granted today. From these courses, I have gained a greater appreciation for the impact... View Details
- 01 Sep 2012
- News
An Intellectual Capital: Some Influential HBS Ideas, at a Glance
articulates the theory of disruptive innovation. 2009 For the first time, annual sales of HBS cases to outside institutions surpass 5 million units, a number exceeded every year since. Eighty percent of cases used in business schools... View Details
Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services
Dick Griffey
Griffey took sole control of their fledgling record company and renamed it Solar. By 2000, Dick Griffey Productions, with sales in excess of $89 million, had expanded to include publishing companies and talent agencies. View Details
Keywords: Entertainment & Broadcast Media
- 01 Sep 2020
- News
Giving Amazon the Boot
When the coronavirus pandemic led many brick-and-mortar retailers to close their doors, consumers turned to online shopping in record numbers—US ecommerce sales rose by 31.8 percent between the first and second quarter of 2020 to $211.5... View Details
- 03 Nov 2009
- First Look
First Look: Nov. 3
sales message? Finally, will Verne's green benefits enable the company to overcome obstacles in the sales process, or will they alternatively overcomplicate an already complex View Details
Keywords: Martha Lagace
Roberto C. Goizueta
In a shrewd acquisition, Goizueta purchased Columbia Pictures for $750 million in 1982. Three years later, Columbia was Coca-Cola’s second most successful enterprise bringing in 14% of the operating income. In his first five years as CEO, Goizueta increased Coca-Cola’s... View Details
Keywords: Food & Tobacco
David D. Glass
Glass is credited with leading Wal-Mart through an aggressive expansion program – increasing sales ten-fold (from $16 billion to $165 billion), developing the SuperCenter concept combining groceries and general merchandise, and opening... View Details
Keywords: Retail
Frank J. Fahey
Fahey created a sales organization to distribute Gillette products throughout the world. By 1917, Fahey was producing 1 million razors per year compared to just 91,000 in 1904, and had established factories in England, France, Germany and... View Details
Keywords: Personal Care & Home Products
- Profile
Wendy Lim
San Francisco: as New Marketing Manager, Head of User Support and Content, and her current assignment, Director of Sales and Advertising Operations. “There are just so many HBS people on the West Coast who can connect you to the right... View Details
- 23 Jan 2020
- News
Bringing Education Back Home
a set of technical skills and, particularly, marketing leadership. We basically branded our story: Two Harvard grads coming back to our hometown, trying to build a better education system. That was our sales pitch. We took a business... View Details
Keywords: Educational Services
- 01 Apr 1999
- News
WSA Conference Focuses on Reaching Goals
"everyday garden" line is expected to exceed $1 billion in sales within three years. Based on the success of her two-year-old bed-and-bath Kmart product line, which has already surpassed the $1-billion mark, that lofty goal seems... View Details
Keywords: Eileen K. McCluskey
- 04 Feb 2025
- Blog Post
Leadership with Purpose: Redefining Success and Impact with Satpal Singh (SELP—India 4, 2019)
mindset and Inspired Teams. Now, as Sales Director for Legrand India, I’m excited to build on this legacy, driving transformations that make a meaningful difference in the lives of our customers and communities. Throughout my career, I’ve... View Details