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  • All HBS Web  (6,058)
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  • 12 Mar 2013
  • First Look

First Look: March 12

two-week online contest broadcast to participants outside academia and biomedical disciplines. Participants in our contest produced over 600 submissions containing 89 novel computational approaches to the problem. Thirty submissions exceeded the benchmark performance... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2004
  • Research & Ideas

How Corporate Responsibility is Changing in Asia

To what extent do multinational corporations have an institutional obligation to the Asian countries in which they serve, and does that obligation include holding higher standards than Asian law requires? These questions were debated at... View Details
Keywords: by Julia Hanna
  • 11 Feb 2002
  • Research & Ideas

Secrets of the Successful Businesswoman

your emotional life and your commitments to others and your relationships and your commitments to an institution and [pursuing] excitement and opportunity and possibility." Each woman she described had reconciled her own multiple... View Details
Keywords: by Martha Lagace
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

2017 reveals that customer compatibility affects financial performance. Branches with more divergent customers grow deposits more slowly than branches with less divergent customers. Institutions serving customer bases with more dispersed... View Details
Keywords: Sean Silverthorne
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

also comes from certain institutional investors. But when you come to the internal factors, looking at it from the point of view of a director, you should make changes because they will enable the board to do a better job. The fact is,... View Details
Keywords: by Martha Lagace
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

Consider the title. "The Electronic Century" is the twenty-first century. The "inventing" refers to the creation of the technological and institutional foundations—the "infrastructure"—during the latter... View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology
  • August 2018
  • Supplement

Garanti Payment Systems: Digital Transformation Strategy (B)

By: Shelle M. Santana and Esel Çekin
Supplements the (A) case. Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage... View Details
Keywords: Loyalty Programs; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Bank; Banking; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital; Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation
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Santana, Shelle M., and Esel Çekin. "Garanti Payment Systems: Digital Transformation Strategy (B)." Harvard Business School Supplement 519-015, August 2018.
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

underlie pricing algorithms require revisiting as conditions change. To ensure that institutional knowledge is embedded in pricing algorithms, managers can also consider hybrid solutions that offer suggested prices, enabling quicker... View Details
Keywords: by Kristen Senz; Retail
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

the airline to work with the court to restructure and unload a significant amount of its debt, giving an iconic company "a second bite of the apple," says Gilson. An unabashed advocate of Chapter 11 and debt restructuring, Gilson is an expert in the legal... View Details
Keywords: by Kim Girard; Financial Services
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

insurance, where we face a huge institutional challenge to develop a system with fewer gaps that doesn't inhibit innovation. Q: What are some of the most significant challenges you think the FDA will face in the next 100 years? A: In the... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 31 Jul 2007
  • First Look

First Look: July 31, 2007

constitutional test and encourage private investors in electric power, it was not clear that officials had fully understood the lessons of the recent disputes. Problems lay less in the legal framework than in lack of information about deals elsewhere, the View Details
Keywords: Martha Lagace
  • 27 Jun 2005
  • Research & Ideas

The Potential Downside of Win-Win

In The Real World James Gillespie, of the Illinois Institute of Technology's Chicago-Kent College of Law, and I coined the term parasitic integration to describe instances in which the value created by negotiators is taken from parties... View Details
Keywords: by Max H. Bazerman
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

and Galanz, which has brought microwave ovens to millions of Chinese consumers previously considered too poor to buy such an appliance. What’s more, the essentials of development can be “pulled in” by market-creating innovators—and over time, governments and financial... View Details
Keywords: Dina Gerdeman
  • 02 Aug 2016
  • First Look

August 2, 2016

that (a) institutional environments that support civil society scrutiny and (b) organizational characteristics that increase the impact of that scrutiny enhance the credibility of the signal. We find empirical support for these hypotheses... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

yields-is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for reaching for yield among insurance companies, the largest View Details
Keywords: Sean Silverthorne
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

Moss Kanter: I have for a long time been interested in all the institutions of a country that make a difference for the effectiveness of business and the prosperity of people. And I teach leadership, so I teach about running large... View Details
Keywords: by Sean Silverthorne
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

alternative investment strategies. Finally, did the institution have sufficient resources to manage such a portfolio, and was the investment committee providing sufficient oversight. Purchase this case:... View Details
Keywords: Martha Lagace
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

masculine image. Hence, these jobs, too, are proving grounds for masculinity. By the same token, mainstream organizations should be able to disrupt such processes by instituting policies, practices, and norms that anchor people in... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

improvement of other providers, and a reallocation of capacity. Physicians practicing at institutions with little volume and substandard results will shift to other fields, or move to organizations and management structures where they can... View Details
Keywords: by Roger Thompson; Health
  • 03 Aug 2016
  • Research & Ideas

Ominous Background Music Is Bad for Sharks

conversation about ways we can improve public perception of these ecologically important animals,” says Andrew Nosal, a visiting researcher at Scripps Institution of Oceanography. The Power of the Theme from “Jaws” Why do filmmakers tend... View Details
Keywords: by Carmen Nobel; Media & Broadcasting
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