Publications

May 2013
Case

Transport Corporation of India (A): The Cross-selling Conundrum

By: V.G. Narayanan and Saloni Chaturvedi

Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details

Keywords: Customer Relationship Management; Business Divisions; Performance; Sales; Transportation Industry; India

22 May 2012
First Look

First Look: May 22

Details Nike Football's marketing efforts in the lead up to and during the World Cup in South Africa (2010). Allows students to reflect on the implementation of the strategy... View Details

Keywords: Sean Silverthorne

Blog

Take Control of Your Personal Brand

Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is also faculty chair of the new Executive View Details

2023
Article

Building the Business Case for an Inclusive Approach to Digital Health Measurement with a Web App (Market Opportunity Calculator): Instrument Development Study

By: Mitchell Tang, Yashoda Sharma, Jennifer C. Goldsack and Ariel Dora Stern

Background: The use of digital health measurement tools has grown substantially in recent years. However, there are concerns that the promised benefits from these products will not be shared equitably. Underserved populations, such as those with lower education and... View Details

Keywords: Demographics; Product Development; Health Care and Treatment; Medical Devices and Supplies Industry

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01 Dec 2023
News

Turning Point: Where Credit Is Due

hopes and dreams. Parents spend their life savings so that their children can have the highest level of education possible, so this touched everyone’s heart. The biggest surprise for me was yet to come: I learned that all this time I had... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

Web

About the Project - Creating Emerging Markets

able to reflect back over three or four decades in business. “As President of the Africa Business Club, I felt privileged to help make the connections which enabled African business leaders to be... View Details

Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time

One of the leading business thinkers in the world offers a bold, new theory of advanced leadership for tackling the world's complex, messy, and recalcitrant social and environmental problems.

Over a decade ago, renowned innovation... View Details

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

that foreign companies employ 5.4 million in the United States. Clark is not optimistic about today's societies that have not had a long history of cultural foundations and functioning institutions that support the kind of formal and... View Details

Keywords: by by Jim Heskett

November 2006
Case

The Pine Street Initiative at Goldman Sachs

By: Boris Groysberg, Scott A. Snook and David Lane

Almost five years had passed since Goldman Sachs launched its innovative leadership development initiative called Pine Street. Focused primarily on developing Goldman's most senior managers, Pine Street had evolved significantly since its inception in November of 1999.... View Details

Keywords: Executive Education; Personal Development and Career; Leadership Development; Business Education; Financial Services Industry

Web

Technology & Innovation - Faculty & Research

Competition ; Competitive Strategy ; Competitive Advantage ; Expansion ; Food and Beverage Industry ; Saudi Arabia Citation Educators Related Palepu, Krishna G., and Ahmed Dahawy. "Redefining the Edge: Jahez’s Strategic Pivot View Details

19 Oct 2010
First Look

First Look: October 19, 2010

case:http://cb.hbsp.harvard.edu/cb/product/310073-PDF-ENG Cosan: Thinking Outside the Barrel Forest Reinhardt, Noel Maurer, and Ricardo Reisen de PinhoHarvard Business School Case 710-017 The Cosan case introduces students and executive View Details

Keywords: Sean Silverthorne

May 2013
Article

How to Negotiate with VCs

By: Deepak Malhotra

VC-entrepreneur partnership agreements often contain flaws that become highly damaging as the parties come up against issues of power, trust, and much more. Yet many of the flaws are systematic and predictable—and hence preventable. The author, a longtime consultant to... View Details

Keywords: Venture Capital; Negotiation Tactics; Entrepreneurship

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02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

US? Congress? It’s possibly the one group of individuals that knows less about AI than I do. Is it conceivable that AI is impossible to regulate in any meaningful way? If so, what are the alternatives, efforts such as more effective View Details

Keywords: by James Heskett; Information Technology; Technology

November 2020 (Revised March 2023)
Case

Zipline: The World's Largest Drone Delivery Network

By: Tarun Khanna and George Gonzalez

Zipline established the world's largest logistics network in Rwanda and Ghana by delivering medical supplies to hospitals via automated drones. The company is now looking to expand in the U.S. and partnered with Walmart to expand into home delivery. Zipline must... View Details

Keywords: Drones; Business Startups; Expansion; Growth and Development Strategy; Governing Rules, Regulations, and Reforms; Medical Devices and Supplies Industry; United States; Africa

01 Dec 2023
News

A More Accommodating Approach

comprehensive leadership programs offered by Executive Education at HBS, is designed to enhance one’s business perspective, management expertise, and leadership skills. “As a woman in construction, I wanted... View Details

Keywords: Jennifer Gillespie

2008
Article

Entrepreneurial Ventures and Whole-body Donations: A Regional Perspective from the United States

By: Michel Anteby and Mikell Hyman

Human cadavers are crucial to medical science. While the debate on how to secure sufficient cadavers has focused primarily on donors' behaviors, procuring organizations' roles in increasing donations remain less explored. The United States offers a unique setting in... View Details

Keywords: Entrepreneurship; Behavior; Programs; Nonprofit Organizations; Business Ventures; Health Testing and Trials; Demand and Consumers; Supply Chain; For-Profit Firms; Organizations; Training; United States

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February 2000 (Revised September 2002)
Case

Forever: De Beers and U.S. Antitrust Law

By: Debora L. Spar and Jennifer Burns

For over a century, the international diamond market has been dominated by one of the most successful cartels on earth. Run by the legendary De Beers Corp., the cartel has managed to keep diamond prices increasing and to prevent the defection that dooms most other... View Details

Keywords: Lawfulness; Monopoly; Luxury; Business and Government Relations; Consumer Products Industry; Mining Industry; Africa; United States