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  • All HBS Web  (15,833)
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  • All HBS Web  (15,833)
    • People  (43)
    • News  (3,083)
    • Research  (10,150)
    • Events  (75)
    • Multimedia  (257)
  • Faculty Publications  (8,285)
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  • October 2021
  • Article

Communicating Resource Scarcity and Interpersonal Connection

By: Grant E. Donnelly, Anne V. Wilson, Ashley V. Whillans and Michael I. Norton
Consumers often cite insufficient time or money as an excuse for rejecting social invitations. We explore the effectiveness of these excuses in preserving interpersonal relationships. Six studies—including perceptions of couples planning their wedding—demonstrate that... View Details
Keywords: Time; Interpersonal Relationships; Communication; Money; Relationships; Interpersonal Communication
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Donnelly, Grant E., Anne V. Wilson, Ashley V. Whillans, and Michael I. Norton. "Communicating Resource Scarcity and Interpersonal Connection." Journal of Consumer Psychology 31, no. 4 (October 2021): 726–745.
  • 12 May 2014
  • News

China’s Strategic Challenge

  • April 2011 (Revised May 2011)
  • Case

EMC2: Delivering Customer Centricity

By: Thomas Steenburgh and Jill Avery
This case introduces the concept of customer centricity and traces its development at EMC, the world's leading data storage hardware and information management software company. EMC's customers had historically relied on EMC salespeople to guide them through the... View Details
Keywords: Business Model; Interpersonal Communication; Customer Relationship Management; Knowledge Acquisition; Marketing Strategy; Organizational Change and Adaptation; Salesforce Management; Social and Collaborative Networks; Internet; Information Technology Industry
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Steenburgh, Thomas, and Jill Avery. "EMC2: Delivering Customer Centricity." Harvard Business School Case 511-124, April 2011. (Revised May 2011.)
  • 23 May 2011
  • Op-Ed

Leading and Lagging Countries in Contributing to a Sustainable Society

which corporate and investor behavior is changing. We did so by analyzing data from more than 2,000 companies in 23 countries, and then ranked those countries based on the degree of integration of corporate environmental and social... View Details
Keywords: by Robert G. Eccles & George Serafeim

    Sizwe Nxasana

    Keywords: Banking, Telecom, Financial Services
    • 2021
    • Book

    Sales Management That Works: How to Sell in a World That Never Stops Changing

    By: Frank V. Cespedes
    Selling is changing, but the impact on sales of megatrends like ecommerce, big data, and AI is often misunderstood and not supported by empirical data. Managers who fail to separate fact from hype will make decisions based on bad assumptions and, in a competitive... View Details
    Keywords: Sales; Strategy; Salesforce Management; Change; Adaptation
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    Cespedes, Frank V. Sales Management That Works: How to Sell in a World That Never Stops Changing. Boston, MA: Harvard Business Review Press, 2021.
    • November 2012 (Revised August 2013)
    • Case

    A Politician in a Leather Suit and the Paradox of Japanese Capitalism

    By: Karthik Ramanna and Matthew Shaffer
    Two lost decades later, capitalism in Japan embodies peculiar contradictions—preserving wealth and social stability in the face of declining economic power. Scant transparency in Japanese corporate practices plays an important role in this phenomenon. Sometimes... View Details
    Keywords: Crime and Corruption; Economic Systems; Economic Slowdown and Stagnation; Fairness; Values and Beliefs; Corporate Accountability; Corporate Governance; Civil Society or Community; Japan; Tokyo
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    Ramanna, Karthik, and Matthew Shaffer. "A Politician in a Leather Suit and the Paradox of Japanese Capitalism." Harvard Business School Case 113-026, November 2012. (Revised August 2013.)
    • 15 Jul 2021
    • News

    On Twitter, Bad News Spreads Faster Than Good

    • 12 Jan 2018
    • Cold Call Podcast

    Leadership Lessons from a Young Martin Luther King, Jr.

    “And I've seen the Promised Land. I may not get there with you, but I want you to know tonight, that we, as a people, will get to the Promised Land. So, I'm happy tonight. I'm not worried about anything. I'm not fearing any man. Mine eyes have seen the glory of the... View Details
    • January 2014 (Revised June 2014)
    • Supplement

    Dumb Ways To Die: Advertising Train Safety (C)

    By: John Quelch
    The case series focuses on Melbourne Trains' viral advertising campaign to improve safe behaviors around trains among young people. This iconic, low budget campaign swept the Cannes Lions advertising awards in 2013 and became a social media sensation. View Details
    Keywords: Marketing; Marketing Communication; Viral Advertising; Advertising; Advertising Campaigns; Marketing Strategy; Digital Marketing; Advertising Industry; Public Administration Industry; Transportation Industry; Oceania; Europe
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    Quelch, John. "Dumb Ways To Die: Advertising Train Safety (C)." Harvard Business School Supplement 514-081, January 2014. (Revised June 2014.)
    • 15 Oct 2015
    • News

    You’re not as virtuous as you think

    • 07 May 2014
    • Video

    2014 G&WS: Belle Derks Presents "The Queen Bee Phenomenon: Why Do Senior Women Sometimes Work Against the Progress of Their Female Subordinates?"

    • 2021
    • Working Paper

    The Demand for Executive Skills

    By: Stephen Hansen, Tejas Ramdas, Raffaella Sadun and Joseph B. Fuller
    We use a unique corpus of job descriptions for C-suite positions to document skills requirements in top managerial occupations across a large sample of firms. A novel algorithm maps the text of each executive search into six separate skill clusters reflecting... View Details
    Keywords: Executives; Management Skills; Competency and Skills
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    Hansen, Stephen, Tejas Ramdas, Raffaella Sadun, and Joseph B. Fuller. "The Demand for Executive Skills." NBER Working Paper Series, No. 28959, June 2021.
    • March 2024
    • Article

    Being Together in Place as a Catalyst for Scientific Advance

    By: Eamon Duede, Misha Teplitskiy, Karim R. Lakhani and James Evans
    The COVID-19 pandemic necessitated social distancing at every level of society, including universities and research institutes, raising essential questions concerning the continuing importance of physical proximity for scientific and scholarly advance. Using customized... View Details
    Keywords: Geographic Location; Power and Influence; Body of Literature; Research
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    Duede, Eamon, Misha Teplitskiy, Karim R. Lakhani, and James Evans. "Being Together in Place as a Catalyst for Scientific Advance." Art. 104911. Research Policy 53, no. 2 (March 2024).

      Carliss Y. Baldwin

      Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

      Keywords: computer; electronics; software
      • December 2012
      • Case

      Ocean Mist Farms

      By: David E. Bell, Jose B. Alvarez, Mary Shelman and Michael Norris
      In late 2012, Kori Tuggle, director of marketing and business development at Ocean Mist Farms, a California produce company, examines her social media-based marketing program and her attempts to create a brand for a bulk commodity. View Details
      Keywords: Agribusiness; Agriculture and Agribusiness Industry; United States; California
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      Bell, David E., Jose B. Alvarez, Mary Shelman, and Michael Norris. "Ocean Mist Farms." Harvard Business School Case 513-027, December 2012.
      • 19 Oct 2015
      • News

      Goldman Sachs paid to expand pre-K in Utah. It worked.

      • 18 May 2015
      • News

      Advertisers Get Serious About Playing With Their Brands

      • Video

      Melek El Nimer

      Melek El Nimer, founder of the Social Support Society and Unite Lebanon Youth Project in Lebanon, outlines the strategies her organization has employed to allow for more of their female students to pursue higher education abroad. View Details
      • 22 Aug 2011
      • News

      Now Learn - Entrepreneurship at Harvard

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