Visits By Management - Publications - Faculty & Research

14 Jul 2006
Op-Ed

The Case for Consumer-Driven Medicaid

to pay for a consumer-driven option of a traditional Medicaid hospital insurance, along with a doctor of their choice; a managed care policy, with its deductibles and copayment; or a network group of local physicians. If employed, they... View Details

Keywords: by Regina E. Herzlinger

17 Sep 2001
Research & Ideas

Is There Help for the Big Ticket Buyer?

territory, all of them are looking for guidance on how to make more rational consumption decisions. Those who know me will not be surprised to learn that I have strong opinions on these issues, many of them informed by research on... View Details

Keywords: by Max H. Bazerman

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

from that experience in recent weeks as she helps government officials explore ways to shore up the 30 million small businesses that provide almost half of the country’s jobs. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond... View Details

Keywords: by Danielle Kost; Service; Food & Beverage

17 Dec 2001
Research & Ideas

Enterprising Women

intelligence and adopt the more "feminine" traits of compassion and empathy required by the September 11 terrorist attacks. "If you don't have emotional intelligence, your employees will leave you," said Lewis.... View Details

Keywords: by Julia Hanna

12 Feb 2014
Research & Ideas

Private Sector, Public Good

this is not what business does or should do, Henderson said. “If managers can support public institutions and provide public goods and make money, why aren't they?” "They say the answer is regulation or the answer is taxation,"... View Details

Keywords: by Dina Gerdeman

21 Jul 2006
Op-Ed

Enron Jury Sent the Right Message

Enron case should not be taken as a one-off judgment by a business school professor. Many years ago, at the dedication of the Harvard Business School campus on June 24, 1927, Owen Young—a lawyer, visionary capitalist, founding chairman of... View Details

Keywords: by Malcolm S. Salter

29 Jun 2016
Op-Ed

What Hath the United Kingdom Wrought?

sixtieth anniversary of the signing of the Treaty of Rome, the EU’s instituting document. It will be an uneasy celebration. It could be downright disconcerting if, by then, the kind of populism that created this result in the UK will have... View Details

Keywords: by Dante Roscini

24 Sep 2014
Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut... View Details

Keywords: by John Macomber; Energy; Utilities

02 Oct 2019
What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

ammunition in response to shootings in and around Company stores. None of those giving him low marks indicated they would stop shopping at Walmart. But if these same responses are any indication, efforts by Walmart and other major... View Details

Keywords: by James Heskett; Retail

20 Dec 2004
Research & Ideas

How an Order Views Your Company

driven." No longer were these vague philosophies or vacuous words. Now we could improve customer satisfaction by managing orders better. Order cycle management also... View Details

Keywords: by Sarah Jane Johnston

October 2019 (Revised January 2020)
Case

Dulcie Madden (A)—Growth or Exit?

By: Shikhar Ghosh, Christopher Payton and Shweta Bagai

This is part of a three-case series that follows Dulcie Madden's journey as a founder over five years. Case (A) is about managing growth and cash flow; Case (B) is about the exit decision and conditions on a sale; Case (C) shows Madden dealing with adversity and the... View Details

Citation

Educators

Purchase

15 Nov 2011
Working Paper Summaries

Engaging Supply Chains in Climate Change

Keywords: by Chonnikarn Fern Jira & Michael W. Toffel

20 Dec 2018
Research & Ideas

Most Popular Stories and Research Papers of 2018

disruption, well, disrupted. At Harvard Business School Working Knowledge, our most popular stories about HBS faculty research have always been those that help readers become better managers and outstanding leaders, and it was no... View Details

Keywords: by Sean Silverthorne

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to control and View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

23 May 2000
Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Colgate University designed a study to compare the work environments surrounding two distinct sets of projects, one producing a much higher level of creativity than the other. Implementation of the initial research (which was funded by... View Details

Keywords: by Peter K. Jacobs

16 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part One

A conversation with Nancy Koehn, author of Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell, HBS Press, 2001. "I am just fascinated by the power, the quirks, the determination, and the durability of... View Details

Keywords: by Martha Lagace

19 Dec 2013
Working Paper Summaries

Innovating Without Information Constraints: Organizations, Communities, and Innovation When Information Costs Approach Zero

Keywords: by Elizabeth J. Altman, Frank Nagle & Michael L. Tushman

Blog

Inside the Learning: Wellness on Campus

Shad Hall by signing the Statement of Informed Consent. Your Executive Education name badge is subsequently used to access the facility and to exchange for a towel and day locker key at the equipment desk. Because Shad Hall hours of... View Details

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

The twenty-first century will be the age of alliances. In this age, collaboration between nonprofit organizations and corporations will grow in frequency and strategic importance. Collaborative relationships will increasingly migrate from the traditionally... View Details

Keywords: by James Austin

05 Aug 2015
What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

change fast enough for the U.S. to have the workers it needs in any near-term way.” Tema Frank went even further, commenting that “ we are still reliant on the human factor so a lot of potential productivity is wasted through bad View Details

Keywords: by James Heskett; Computer; Technology

Publications