Publications

September 2021 (Revised December 2021)
Case

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details

19 Aug 2024
News

Quantum Leap

only is he trying to make this breakthrough technology accessible, but he’s also competing against the likes of IBM and Google for market share. The story, “Quantum Leap” appears in our June issue and is written by contributor Alexander... View Details

13 Aug 2023
News

Can the F-150 Lightning Make Everyone Want a Truck That Plugs In?

05 Jun 2018
News

Harvard Business School's HBX Offers Developing Yourself as a Leader, a New Leadership Development Program Offered via the HBX Live Virtual Classroom

04 Feb 2016
News

From Super Bowl to STEM Bowl

and give middle school students a window into the tech future. Members of the HBS Association of Northern California's Community Partners Program worked with the Santa Clara Office of Civic Innovation (OCI) to launch the View Details

March 2001 (Revised November 2005)
Case

Cisco Systems Architecture: ERP and Web-enabled IT

By: Richard L. Nolan, Kelley Porter and Christina Akers

In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office... View Details

Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Management Practices and Processes; Technology Adoption; Information Technology Industry

February 2003 (Revised January 2004)
Case

Mission to Mars (A)

By: Alan D. MacCormack and Jay Wynn

This case is set in spring 2000, several months after two successive, failed missions to the planet Mars. Students are asked to evaluate the reasons for these failures in the context of NASA's "Faster, Better, Cheaper" program, which was initiated in 1992. They are... View Details

Keywords: Failure; Change Management; Innovation Strategy; Collaborative Innovation and Invention; Projects; Management; Risk Management; Risk and Uncertainty; Technology Industry; Technology Industry

03 Nov 2016
News

17 Ventures Join the Pagliuca Harvard Life Lab

The Pagliuca Harvard Life Lab officially opened its door at 127 Western Avenue, Allston today with 17 ventures among the inaugural cohort of businesses to occupy the space. As the latest addition to the Harvard Innovation Labs, the Life... View Details

Keywords: Scientific Research and Development Services

January 2013
Case

Cabot Corporation: The Fuel Cell Decision (A)

By: Willy Shih and Ying Zhou

Managers at Cabot Corporation are faced with deciding the future of its fuel cell program. The (A) case recounts the view of the business manager and the technical project lead, and the (B) case describes the perspective of a senior manager who is the head of the New... View Details

01 Mar 2011
News

Cyberposium 16

Stores and the Mobile Revolution.” Other keynoters included Brad Garlinghouse (MBA ’97), president, AOL Consumer Applications, who is shifting AOL’s culture toward more risk-taking to achieve greater innovation and consumer engagement.... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

17 Oct 2012
Research & Ideas

America Needs a Manufacturing Renaissance

innovate in batteries. In the process, Asia became the hub for innovation in the design and manufacturing of compact, high-capacity, rechargeable, lithium ion batteries, a View Details

Keywords: by Gary P. Pisano & Willy C. Shih; Manufacturing

February 2021 (Revised September 2021)
Case

Taiwan Semiconductor Manufacturing Company Limited: Global Leadership in Chipmaking

By: William C. Kirby, John P. McHugh and Noah B. Truwit

Keywords: Semiconductors; Geopolitics; Industrial Policy; Information Technology; Innovation Strategy; Competition; Strategy; Semiconductor Industry; Taiwan

01 Mar 2024
News

The Exchange: Takeaways from the Takedown

Professors Eugene Soltes and Aiyesha Dey; image by John Ritter When Sam Bankman-Fried was convicted in 2023 of all seven charges against him related to the cryptocurrency exchange FTX, the jury needed less than five hours to deliberate after a months-long trial. The... View Details

Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance

16 Sep 2015
News

Built for Speed

front line of a turnaround. “It was a chance to contribute to my hometown company, which was in great need of young, innovative leaders,” and offered proximity to family as he and his wife, Kristi Jones MBA 2007, started a family. And... View Details

Keywords: Dan Morrell; Machinery Manufacturing; Manufacturing

April 2014 (Revised June 2014)
Case

Google Glass

By: Thomas Eisenmann, Lauren Barley and Liz Kind

In early 2014, business development executives at Google were formulating a distribution strategy for Glass, a wearable computer that projected information on a display viewable with an upward glance. Options, which were not mutually exclusive, included 1) continuing... View Details

Keywords: Entrepreneurship; Technological Innovation; Distribution Channels; Strategy; Partners and Partnerships; Technology Adoption