Publications

March 2024 (Revised July 2024)
Case

The CHIPS Program Office

By: Mitchell B. Weiss and Sebastian Negron-Reichard

In February 2023, U.S. Commerce Secretary Gina Raimondo weighed signing off on a Notice of Funding Opportunity (“NOFO”) with at least one unconventional provision: a pre-application (“pre-app”) to the actual application for parts of $39 billion in direct semiconductor... View Details

Keywords: Entrepreneurship; Public Sector; Government Administration; Government Legislation; Motivation and Incentives; Semiconductor Industry; Public Administration Industry; United States

June 2020 (Revised January 2024)
Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta

By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details

Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore

May 2020
Teaching Note

Talismark

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld

Teaching Note for HBS Case No. 211-097. Talismark negotiated waste hauling contracts for small and medium size companies. Its owners, Charles Muszynski and Marshall Staiman, were able to grow the business by more than 30% per year since it was founded, but believed... View Details

Keywords: Small Business; Small Business Administration; Infrastructure; Restructuring; Business Processes; Information Management; Sales; Organizational Change and Adaptation; Wastes and Waste Processing

April 2011 (Revised January 2015)
Case

The Eleganzia Group

By: Elie Ofek, Elena Corsi, Bharat Sajnani, Sorina Casian-Botez and Francesco Tronci

Eleganzia Group management faces tough decisions heading into the summer of 2010. With tourism on the decline due to the global economic recession, General Manager Giannuzzi must decide how to set prices at the Forte Village Resort, the Group's most well-known... View Details

Keywords: Pricing; Pricing Strategy; Customer Management; Branding; Customer Relationship Management; Price; Luxury; Business Strategy; Brands and Branding; Accommodations Industry; Travel Industry; Italy

March 2008 (Revised October 2009)
Case

Crossing Borders: MTC's Journey through Africa

By: Tarun Khanna and Ayesha Khan

This is the story of MTC, a Kuwaiti telecom company that has grown from a sleepy, state monopoly to become one of the fastest growing telecom companies in the world, with the largest regional footprint across the Middle East and Africa. The CEO of the company, Dr. Saad... View Details

Keywords: Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; Global Strategy; Globalized Firms and Management; Growth and Development Strategy; Emerging Markets; Telecommunications Industry; Africa; Kuwait

March 1996
Case

Erox Corporation: Leverage Marketing

Erox Corp. is a biotechnology start-up that creates products containing synthetic human pheromones. It was founded in 1989, went public in 1993, and brought in a turnaround team in 1994. Sales ramped from $110,000 in 1993 to over $1 million in 1994, with prospects for... View Details

Keywords: Marketing Communications; Entrepreneurship; Biotechnology Industry

17 Nov 2023
Blog Post

HBS Veteran Spotlight: Rex Willis (MBA 2024)

own rights. I relied heavily on servant leadership by putting my team first, realizing success would naturally follow once their needs were met. My desire to serve others originated from my mother’s passion for helping others who are... View Details

Web

HBS Health Care Initiative - Blog: Health Supplement

Blog Blog Health Care and Life Science at HBS Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Blavatnik Fellow Author Blavatnik Fellowship Team Author Executive Education Author HBS Partners Author HBS Staff Author... View Details

Web

Student Journey - Entrepreneurship

team for Startup Bootcamp , use the Rock Summer Fellowship to work on your own venture or work for an early stage startup, and join the Rock Venture Partners program. How do I find other people interested in entrepreneurship? Each class... View Details

29 Nov 2022
Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/hapabapa View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Technology

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

Pacelli says. You Might Also Like: Is There a Method to Musk’s Madness on Twitter? Truth Be Told: Unpacking the Risks of Whistleblowing Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay Feedback or ideas to share? Email the Working Knowledge View Details

Keywords: by Kasandra Brabaw; Technology

01 Dec 2023
News

Endless Possibilities

parent company. “It’s a place for possibilities, to explore and create relationships that are meaningful to the user.” Iosotaluno notes that trust, safety, and empowerment are key when it comes to user experience; to that end, more than 70 percent of the company’s... View Details

Keywords: Julia Hanna

Program

OPM Renew

programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at... View Details

21 May 2024
Research & Ideas

What the Rise of Far-Right Politics Says About the Economy in an Election Year

Action? It's Complicated. Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs Feedback or ideas to share? Email the Working Knowledge View Details

Keywords: by Rachel Layne

05 May 2022
Research & Ideas

Why Companies Raise Their Prices: Because They Can

inflation in prices since the onset of the pandemic, consumers are still buying, likely reflecting a lower price sensitivity. This could continue to allow companies to raise prices faster,” MacKay says. Feedback or ideas to share? Email the Working Knowledge View Details

Keywords: by Rachel Layne

October 2020 (Revised March 2024)
Case

Experimentation at Yelp

By: Iavor Bojinov and Karim R. Lakhani

Over the last decade, experimentation has become integral to the research and development processes of technology companies—including Yelp—for understanding customer preferences and mitigating innovation risks. The case describes Yelp's journey with experimentation,... View Details

Keywords: Customer Relationship Management; Collaborative Innovation and Invention; Risk Management; Advertising; Research and Development; Technology Industry