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  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as... View Details
Keywords: Martha Lagace
  • 24 Mar 2015
  • First Look

First Look: March 24

a brand that once again stands for luxury and that has a strong global and digital footprint. Yet, the leadership change is met with skepticism. Is Burberry's current strategy also the right one for the future, and can Bailey continue... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

biggest test of her leadership since she became CEO in 2000. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=408035 Andrea Jung: Empowering Avon Women (B) Harvard Business School Supplement 408-036... View Details
Keywords: Martha Lagace
  • 01 Jun 2007
  • News

Tribute to Fellowships

THOMPSON: Recipient of the Pub & Galley Fund fellowship sponsored by Michael Cronin (MBA ’77) and the Class of 1948 Fellowship, represented by Crandon Clark (MBA 3/’48). Most students arrive at HBS full of anticipation and eager to embark on their two-year MBA journey.... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

experienced executive from LVMH, developed a new vision for the brand and made the entry into the Chinese market one of his top priorities. The case describes how Jimmy Choo's leadership team analyzed the... View Details
Keywords: Carmen Nobel
  • 15 Jun 2021
  • News

The Path Ahead

On January 1, 2021, Srikant Datar became the 11th Dean of Harvard Business School. Datar joined the HBS faculty in 1996 and had served in a range of leadership positions at HBS, most recently as the senior associate dean for University... View Details
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

was going to lead MTC into the topmost ranks of global telecom, his team would have to successfully grapple with all the growing pains of managing across borders, brand names, and cultures. All against the backdrop of an unpredictable... View Details
Keywords: Martha Lagace
  • 01 Oct 1996
  • News

Lasting Impressions

activities. I still view work as an arena where I can thrive and grow, but in 25 years I've gone from being a rookie on the team to being a star player, and now I'm really making the transition to coach." Joe O'Donnell concurs. "I love... View Details
Keywords: Deborah E. Blagg
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

overview of key issues that Lebowitz and his team must consider as they plan for the firm's growth—how to raise capital, how to gauge the optimal size for the company, and how to manage an expanding staff. A major highlight of the case is... View Details
Keywords: Martha Lagace
  • 20 Oct 2015
  • First Look

October 20, 2015

We also identify the mediating role that communication and leadership play in generating these effects. We find other-regarding workers tend to depress efforts by 15% on average. However, selfish workers are nearly three times more likely... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

collaboration and co-authoring across institutions, providing strong evidence for the benefits of breaking down the boundaries between institutions and enabling teams of individuals from both sides in public-private partnerships to work... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2015
  • First Look

December 8, 2015

bank leadership knew it needed to innovate to maintain that reputation in the digital era. The bank's chairman, CEO, and EVP of digital banking unit were evaluating their options. Should they have a separate P&L for the digital... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. This short case was... View Details
Keywords: Martha Lagace
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

Harvard Business School Case 318-089 City Year at 30: Toward Long-Term Impact In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen... View Details
Keywords: Dina Gerdeman
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

consumers to not only back teams to win, but also to lay odds for other punters to back. This business model allows punters to cut out the middleman of the bookmaker and leads to a much more efficient two-sided market. Betfair.com's... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

government as the first company to take part in a pilot project on corporate governance in state-owned enterprises, Baosteel and its board are under intense scrutiny by Chinese and overseas investors in the listed subsidiaries as well as by China's political View Details
Keywords: Martha Lagace
  • 02 Aug 2016
  • First Look

August 2, 2016

he retained them in the form of repeat purchases. This was an entirely new conundrum in the company. Up to that point, customer repeat purchase rates had been incredibly consistent. Cavens and his executive team had just discovered this... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2018
  • First Look

January 30, 2018

has advised him to cease his leadership of this effort because it could be detrimental to Ariel Investments. Is the board member right? Is John being reckless? Is there a model that can be created to determine if and when John and other... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

determine which unique capabilities your company values the most. K-12 On the Brink: Why America’s Education System Fails to Improve, and Only Business Leadership Can Fix It by Tom Coyne (MBA 1984) Independently published Ask yourself... View Details