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Show Results For
- All HBS Web
(4,637)
- People (13)
- News (1,427)
- Research (2,672)
- Events (8)
- Multimedia (6)
- Faculty Publications (1,696)
- 16 Sep 2019
- Blog Post
Finding my Passion in the Startup Space
When I was 17, I moved to the US to study. Back home in Greece, the country was succumbing to a financial crisis. I questioned whether I would ever be able to move back to my country. Many years later, I find myself as Director of Business View Details
- February 2016
- Case
Express Scripts: Promoting Prescription Drug Home Delivery (A)
By: John Beshears, Patrick Rooney and Jenny Sanford
The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home... View Details
Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Service Delivery; Decision Choices and Conditions; Health Care and Treatment; Order Taking and Fulfillment; Compensation and Benefits; Pharmaceutical Industry
Beshears, John, Patrick Rooney, and Jenny Sanford. "Express Scripts: Promoting Prescription Drug Home Delivery (A)." Harvard Business School Case 916-026, February 2016.
- January 2008
- Teaching Note
Pilgrim Bank (A): Statistics Review with Data Desk
By: Frances X. Frei
Teaching Note for 602104. View Details
- September 2012
- Case
SCMS: Battling HIV/AIDS in Africa
By: Ananth Raman, Noel Watson, Santiago Kraiselburd and Emmanuel Akili
In 2005, USAID and the U.S. President's Emergency Plan for AIDS Relief (PEPFAR), created the Supply Chain Management System (SCMS) to procure and distribute essential medicines and supplies; provide technical assistance to transform existing supply chains; and... View Details
Keywords: HIV; AIDS; Procurement Coordination; Developing Countries; Healthcare; Public Health; Ethiopia; Supply Systems For Healthcare Delivery In Developing Countries; Healthcare Logistics Industry; Health Disorders; Health Care and Treatment; Service Delivery; Supply Chain Management; Logistics; Developing Countries and Economies; Programs; Transition; Strategy; Pharmaceutical Industry; Health Industry; Ethiopia; Africa
Raman, Ananth, Noel Watson, Santiago Kraiselburd, and Emmanuel Akili. "SCMS: Battling HIV/AIDS in Africa." Harvard Business School Case 613-023, September 2012.
- 01 Jun 2009
- News
The Maestro and the Market
experiences, you almost can’t listen to the customer.” Norton asks students to consider the operations and marketing of elBulli. There is much about the restaurant that is inefficient, as MBAs are quick to note: Adrià should lower his... View Details
- September 2007 (Revised January 2009)
- Case
Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)
By: Roy D. Shapiro
Reading Rehab Hospital has experimented with a popular concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or... View Details
Keywords: Health Care and Treatment; Medical Specialties; Quality; Cost; Management Practices and Processes; Business Strategy; Service Delivery; Health Industry
Shapiro, Roy D. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)." Harvard Business School Case 608-070, September 2007. (Revised January 2009.)
- 01 Sep 2004
- News
A Market-Based Prescription
they price their products depend on consumer demand, value, and traditional market forces. Our present system suppresses these forces and innovation. Doctors can only provide services that fit static billing and payment codes. These codes... View Details
Morton H. Meyerson
Meyerson is recognized as the operational and financial genius of Electronic Data Systems (EDS). During his CEO tenure, EDS grew from a $200 million consulting business into a $4 billion large-scale systems consulting enterprise... View Details
Keywords: Services
- Web
From the Chief Financial Officer | Annual Report 2024
From the Chief Financial Officer Harvard Business School’s economic model performed well in fiscal 2024, delivering a healthy operating surplus on investments in our core programs, strategic priorities, faculty initiatives, and... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
a huge amount of operating costs. “They have a phone number and an email for customer service, and that’s about it,” says Viceira. “The main way they communicate with customers is through a blog.” Secondly, much of the cost for... View Details
- October 2001 (Revised November 2002)
- Case
Herman Miller(B): Creating Innovation Streams
By: Sandra J. Sucher and Stacy McManus
In 1997, Mike Volkema faced the difficulty of attempting to revitalize a once dynamic organization. Volkema wondered how he could incorporate advances made within subsidiaries, such as Miller SQA's business model innovation, into the company as a whole while also... View Details
Keywords: Innovation and Invention; Innovation and Management; Product Design; Product Development; Product; Supply Chain Management; Business Model; Service Delivery; Customer Value and Value Chain; Manufacturing Industry; Consumer Products Industry
Sucher, Sandra J., and Stacy McManus. "Herman Miller(B): Creating Innovation Streams." Harvard Business School Case 602-024, October 2001. (Revised November 2002.)
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and... View Details
Keywords: Sean Silverthorne
- 01 Jun 2017
- News
The Exchange: Venture Forth
introduction of Amazon Web Services in early 2006. This was the defining moment when the cost of starting consumer internet businesses really plummeted. That fact was very useful in rationalizing other things we saw happening: VC... View Details
Keywords: April White
- 26 Feb 2009
- News
Last Look - March 2009
Our thanks to HRPBA ’60-ers Sandy Krickovic Self and Nancy Needham Merrill, who recognized themselves as the second and third models in the photo. Self wrote: “In Malcolm McNair’s Marketing class, we were studying the women’s retail clothing market and how there was... View Details
- 01 Jun 2016
- News
Community Building
The Ruth Mulan Chu Chao Center opened this month, providing a vibrant hub of activity for the more than 10,000 senior executives who attend the School’s Executive Education programs each year. Located at the eastern terminus of Harvard Way, the Chao Center completes... View Details
- 01 Jun 2000
- News
The HBS Show Must Go On: "STARt-up WARS" Continues Tradition of Smash Hits
including one called "The Get Rich Project," a parody of The Blair Witch Project. "It was a huge undertaking," said Anthony S. Marino (MBA '00), the show's producer. "It was on the scale of an off-Broadway production. There were lots of... View Details
Keywords: Margie Kelley
- 08 Jan 2008
- First Look
First Look: January 8, 2008
PublicationsEstimating Demand Uncertainty Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management 9,... View Details
Keywords: Martha Lagace
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
to do is work on is following a phased plan. And there are three phases to the plan. Phase one was fixing the fundamentals of the business, which are making sure you're operating well, making sure you got high-quality food and system.... View Details
- Web
Staff Directory | Baker Library
Staff Directory Chelsea Barrett Research Data Acquisition Specialist Baker Research & Data Services Areas of Expertise: data licensing and vendor relationships, data sourcing and access. Jen Beauregard Information Research Specialist... View Details