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  • February 2010 (Revised August 2010)
  • Case

Sheikh Mohammed and the Making of 'Dubai, Inc.'

By: Anthony Mayo, Nitin Nohria, Umaimah Mendhro and Johnathan Cromwell
Sheikh Mohammed bin Rashid Al Maktoum has converted Dubai from a sleepy little coastal village into a world-class city, famous for its ambition, drive, and economic promise. He is the founder, part-owner, and visionary behind companies such as Emirates Airlines, a... View Details
Keywords: Development Economics; Leadership Style; Emerging Markets; Personal Development and Career; Business and Community Relations; Business and Government Relations; Dubai
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Mayo, Anthony, Nitin Nohria, Umaimah Mendhro, and Johnathan Cromwell. "Sheikh Mohammed and the Making of 'Dubai, Inc.'." Harvard Business School Case 410-063, February 2010. (Revised August 2010.)
  • 17 Aug 2016
  • News

To Get More Out of Social Media, Think Like an Anthropologist

  • January–February 2022
  • Article

Operational Disruptions, Firm Risk, and Control Systems

By: William Schmidt and Ananth Raman
Operational disruptions can impact a firm's risk, which manifests in a host of operational issues, including a higher holding cost for inventory, a higher financing cost for capacity expansion, and a higher perception of the firm's risk among its supply chain partners.... View Details
Keywords: Operational Risk; Operational Disruptions; Information Asymmetry; Control Systems; Operations; Disruption; Risk Management
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Schmidt, William, and Ananth Raman. "Operational Disruptions, Firm Risk, and Control Systems." Manufacturing & Service Operations Management 24, no. 1 (January–February 2022): 411–429.
  • 2023
  • Working Paper

Labor Reactions to Credit Deterioration: Evidence from LinkedIn Activity

We provide the first analysis of workers’ on-the-job networking activity following their firm’s credit deterioration. Using high-frequency networking on LinkedIn, we show that workers initiate more connections immediately following adverse credit shocks. We propose a... View Details
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Gortmaker, Jeff, Jessica Jeffers, and Michael Lee. "Labor Reactions to Credit Deterioration: Evidence from LinkedIn Activity." Working Paper, June 2023.
  • 2012
  • Working Paper

Payout Taxes and the Allocation of Investment

When corporate payout is taxed, internal equity (retained earnings) is cheaper than external equity (share issues). If there are no perfect substitutes for equity finance, payout taxes may therefore have an effect on the investment of firms. High taxes will favor... View Details
Keywords: Business Earnings; Equity; Financing and Loans; Investment; Taxation; Business and Shareholder Relations; Motivation and Incentives
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Becker, Bo, Marcus Jacob, and Martin Jacob. "Payout Taxes and the Allocation of Investment." Harvard Business School Working Paper, No. 11-040, October 2010. (Revised November 2010, March 2011, September 2011, April 2012.)
  • April 2008
  • Case

Engstrom Auto Mirror Plant: Motivating in Good Times and Bad

By: Michael Beer and Elizabeth Collins
In May 2007, the Engstrom Auto Mirrors plant, a relatively small supplier based in Indiana, faces a crisis. The business was in the second year of a downturn. Sales had started to decline in 2005; a year later, plant manager Ron Bent had been forced to lay off more... View Details
Keywords: Organizational Behavior; Human Resource Management; Incentives; Motivation; Manufacturing; Leadership; Change Management; Employees; Motivation and Incentives; Goals and Objectives; Manufacturing Industry; Indiana
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Beer, Michael, and Elizabeth Collins. "Engstrom Auto Mirror Plant: Motivating in Good Times and Bad." Harvard Business School Brief Case 082-175, April 2008.
  • Article

Happiness on Tap: Piped Water Adoption in Urban Morocco

By: Florencia Devoto, Esther Duflo, Pascaline Dupas, William Pariente and Vincent Pons
Connecting private dwellings to the water main is expensive and typically cannot be publicly financed. We show that households' willingness to pay for a private connection is high when it can be purchased on credit, not because a connection improves health but because... View Details
Keywords: Water Supply; Urban Development; Household; Credit; Well-being; Morocco
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Devoto, Florencia, Esther Duflo, Pascaline Dupas, William Pariente, and Vincent Pons. "Happiness on Tap: Piped Water Adoption in Urban Morocco." American Economic Journal: Economic Policy 4, no. 4 (November 2012): 68–99.

    The Price Effects of Cross-Market Mergers: Theory and Evidence from the Hospital Industry

    We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are bundled by a common intermediary. Focusing on hospital mergers across distinct geographic markets, we show that such... View Details
    • August 2015
    • Article

    Price Coherence and Excessive Intermediation

    By: Benjamin Edelman and Julian Wright
    Suppose an intermediary provides a benefit to buyers when they purchase from sellers using the intermediary's technology. We develop a model to show that the intermediary would want to restrict sellers from charging buyers more for transactions it intermediates. With... View Details
    Keywords: Intermediaries; Platforms; Two-Sided Markets; Vertical Restraints; Two-Sided Platforms
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    Edelman, Benjamin, and Julian Wright. "Price Coherence and Excessive Intermediation." Quarterly Journal of Economics 130, no. 3 (August 2015): 1283–1328. (First circulated as Price Coherence and Adverse Intermediation in December 2013.)

      David E. Bell

      David E. Bell is a Baker Foundation Professor at HBS. He has taught marketing many times in the MBA program including as course head.

      During his career at HBS, David has taught a variety of other courses to both MBAs and executives, including risk... View Details

      Keywords: agribusiness; agriculture; apparel; e-commerce industry; fashion; food; food processing; grocery; insurance industry; marketing industry; retailing
      • 09 Jun 2022
      • News

      The Girlbosses of Fertility

      • August 31, 2017
      • Article

      CEOs Should Get Personally Involved in Talent Development

      By: Frank V. Cespedes, Jay Galeota and Michael Wong
      Estimates indicate that, globally, human capital has a value about 2.3 times that of physical capital. This difference is likely to widen in increasingly service-driven economies. Yet, most companies maintain their equipment better than their people. The issue is not... View Details
      Keywords: Talent and Talent Management; Employees; Training
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      Cespedes, Frank V., Jay Galeota, and Michael Wong. "CEOs Should Get Personally Involved in Talent Development." ChiefExecutive.net (August 31, 2017).
      • Article

      Does Financial Misconduct Affect the Future Compensation of Alumni Managers?

      By: Boris Groysberg, Eric Lin and George Serafeim
      We explore how an organization’s financial misconduct may affect pay for former employees not implicated in wrongdoing. Drawing on stigma theory we hypothesize that although such alumni did not participate in the financial misconduct, and they had left the organization... View Details
      Keywords: Financial Misconduct; Stigma; Finance; Crime and Corruption; Executive Compensation; Employees; Compensation and Benefits
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      Groysberg, Boris, Eric Lin, and George Serafeim. "Does Financial Misconduct Affect the Future Compensation of Alumni Managers?" Harvard Business School Working Knowledge (December 6, 2017).
      • 20 Aug 2019
      • News

      Back Channels in the Boardroom

      • 11 Apr 2023
      • Op-Ed

      The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

      whether they’re staying or leaving. Also, schedule introductory conversations with key customers and employees. You may even want to approach some former employees or board members and ask for their insights. When you arrive, you should... View Details
      Keywords: by John Quelch
      • 06 Dec 2013
      • News

      Double Vision: How TV ads can get second-screen surfers to shop

      • April 2020
      • Teaching Note

      Glossier: Co-Creating a Cult Brand with a Digital Community

      By: Jill Avery
      Teaching Note for HBS No. 519-022. Flush with cash from its Series C fundraise, cult beauty brand Glossier considers its next phase of growth, facing critical decisions on how to allocate its capital to support various marketing communications and distribution... View Details
      Keywords: Digital Marketing; Crowdsourcing; CRM; Startup; Direct-to-consumer; DTC; Marketing; Marketing Strategy; Brands and Branding; Consumer Behavior; Customer Relationship Management; Venture Capital; Business Startups; Entrepreneurship; Social Media; Beauty and Cosmetics Industry; United States
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      Avery, Jill. "Glossier: Co-Creating a Cult Brand with a Digital Community." Harvard Business School Teaching Note 520-099, April 2020.
      • 01 May 2024
      • What Do You Think?

      Have You Had Enough?

      within rather than how it gets compared in the trivial world with tangible possessions.” Michael Levin reminded us that it’s not easy to determine enough when he said, “Happiness, enough, and a metric for... View Details
      Keywords: by James Heskett
      • May 2020
      • Article

      Inventory Auditing and Replenishment Using Point-of-Sales Data

      By: Achal Bassamboo, Antonio Moreno and Ioannis Stamatopoulos
      Spoilage, expiration, damage due to employee/customer handling, employee theft, and customer shoplifting usually are not reflected in inventory records. As a result, records often report phantom inventory, i.e., units of good not available for sale. We derive an... View Details
      Keywords: Shelf Availability; Inventory Record Inaccuracy; Optimal Replenishment; Retail Analytics; Performance Effectiveness; Analysis; Mathematical Methods
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      Bassamboo, Achal, Antonio Moreno, and Ioannis Stamatopoulos. "Inventory Auditing and Replenishment Using Point-of-Sales Data." Production and Operations Management 29, no. 5 (May 2020): 1219–1231.
      • 23 Jul 2001
      • Research & Ideas

      Sam Walton: Great From the Start

      He could have added that he had not had a day's experience in running a business of any kind. He paid a price for this inexperience and excessive enthusiasm before his store even opened. He had selected the... View Details
      Keywords: by Richard S. Tedlow; Retail
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