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  • Web

Faculty & Staff - Institute For Strategy And Competitiveness

kahern@hbs.edu Dashka Bernard Program Manager, Health Care Fax: 617-496-7392 Email: dbernard@hbs.edu Richard Bryden Director of Information Products Phone: 617-495-6777 Fax: 617-384-7268 Email:... View Details
  • February 2018
  • Article

Development and Feasibility of Bundled Payments for the Multidisciplinary Treatment of Head and Neck Cancer: A Pilot Program

By: Tracy Spinks, Alexis Guzman, Beth M. Beadle, Seohyun Lee, Ron Walters, Jim Incalcaterra, Ehab Hanna, Amy Hessel, Randal Weber, Sandra Denney, Lee Newcomer and Thomas W. Feeley
Purpose: Despite growing interest in bundled payments to reduce the costs of care, this payment method remains largely untested in cancer. This 3-year pilot tested the feasibility of a 1-year bundled payment for the multidisciplinary treatment of head and neck... View Details
Keywords: Health Care and Treatment; Cost Management
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  • Web

Skydeck - Alumni

Empower billions of learners and provide a safety net for education systems around the world Clean Slate 2022 Alumni Achievement Award recipient and finance veteran Naina Lal Kidwai (MBA 1982) on her second act as chairman and founder of... View Details
  • March 2022 (Revised March 2024)
  • Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details
Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States
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  • April 2015
  • Case

Carolinas HealthCare System: Consumer Analytics

By: John A. Quelch and Margaret L. Rodriguez
In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas HealthCare System (CHS), successfully unified all analytics talent and resources into one group over a three year... View Details
Keywords: Consumer Segmentation; Big Data; Management Information Systems; Hospital Management; Health Care and Treatment; Marketing; Segmentation; Analytics and Data Science; Information Management; Information Technology; Health; Health Industry; United States
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  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology
  • Web

Pagliuca Harvard Life Lab | About

serving over the years as Co-Chairs of their respective MBA Class Reunion Campaigns. They are three-term members of the HBS Board of Dean’s Advisors and are currently serving as Vice Chairs for the HBS Campaign. Additionally, Steve has served on the View Details
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Mayo Clinic in 2009, the world-famous medical center was struggling financially. Congress would soon be negotiating the terms of the Affordable Care Act (ACA), the Obama Administration’s signature health... View Details
Keywords: by Bill George; Health; Health; Health; Health
  • Web

Regional Winners - Alumni

fun, reliable, effective, eco-friendly personal care brand focusing on children and teenagers who have their own age-specific needs and preference. Tingting Zhong, MBA 2006, Co-founder & Co-CEO Region: Asia/Pacific Deeper Pulse Deeper... View Details
  • Web

Presentations - Institute For Strategy And Competitiveness

Michael E. Porter May 2019 Value-Based Health Care Delivery: The Agenda for Head & Neck Surgery by Michael E. Porter April 2019 Redesigning Care to View Details
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

Why did a group of Harvard Business School professors become interested in an innovative new heart surgery technique? It turns out that a hospital's operating room provides an excellent controlled arena from which to explore the role that... View Details
Keywords: by Hilah Geer
  • 18 Nov 2008
  • First Look

First Look: November 18, 2008

impact on subjective well-being because of people's tendency to adapt quickly; worse, those events that do have a lasting impact tend to be negative. We suggest that while major events may not provide lasting increases in well-being,... View Details
Keywords: Martha Lagace
  • January–February 2024
  • Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

the past year or two. All of it is now down the drain as 80 percent of the economy shuts down while the other 20 percent operates beyond its supposed capacity. What’s the lesson here? Be careful of how much time is devoted to this kind of... View Details
Keywords: by James Heskett
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • 01 Dec 2023
  • News

Drop Everything, Read This

Bad Parts: Healing Trauma and Restoring Wholeness with the Internal Family Systems Model, by Richard Schwartz, after hearing from a gifted psychologist that Schwartz’s approach was one of the few she thought worked, and worked well. Schwartz View Details
Keywords: Publishing Industries (except Internet); Information
  • 12 Aug 2014
  • First Look

First Look: August 12

514-112 Johnson & Johnson: The Pursuit of Wellness To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of... View Details
Keywords: Sean Silverthorne
  • Web

Business & Environment - Faculty & Research

cohort of green businesses across sectors ranging from beauty and health to eco-tourism. Keywords: Environmental Sustainability ; Business History ; Globalization ; Economic Growth ; Latin America Citation Find at Harvard Purchase Related... View Details
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

evaluating business leaders, most people judge them primarily by results: profitability, return to shareholders, innovation and so on. This is the more rational measure of effectiveness. An organization's overall health will generally... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk