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  • All HBS Web  (2,973)
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  • 03 Nov 2009
  • First Look

First Look: Nov. 3

never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong culture and a commitment to fairness and social responsibility. As IBM entered its... View Details
Keywords: Martha Lagace
  • 21 Dec 2018
  • News

Bridging the Gap

who she was—and maybe who she wanted to be. Falik never did find that outlet, which inspired her to build it herself. She spent her two years at HBS narrowing the vision and the model of an organization that she felt could address this... View Details
Keywords: Educational Support Services; Educational Services
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

which had historically been very manual in nature. CEO Juan Villarzu's initial turnaround attempts introduced a customer-centric corporate culture to his ranks, but he was still challenged by how to create an outsourcing strategy given... View Details
Keywords: Martha Lagace
  • 22 May 2020
  • Blog Post

Reflections on Service - Armed Forces Alumni Association Student Profiles

good men to make soldiers.” As the son of Cantonese immigrants, this Chinese proverb illustrates the cultural undertones associated with a career in the military. Growing up in a staunchly liberal bastion on the west coast only further... View Details
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