Publications

June 2011 (Revised October 2012)
Case

IBM China Development Lab Shanghai: Capability by Design

By: Willy Shih, Kamen Bliznashki and Fan Zhao

When IBM shifted from a traditional territory-based multinational organization to what it called a globally integrated enterprise, it established its headquarters for "Growth Markets" in Shanghai and "Established Markets" in New York. This positioned its China... View Details

Keywords: Diversification; Corporate Strategy; Global Strategy; Organizational Change and Adaptation; Research and Development; Emerging Markets; Product Development; Information Technology Industry; China

October 2004 (Revised April 2005)
Case

Lexar Media: The Digital Photography Company?

Examines growth options for a start-up that has parlayed its core technology in flash memory controllers into a rapidly growing position in the emerging digital photography industry. The new CEO must decide whether LexarMedia should maintain its identity as a digital... View Details

Keywords: Technology; Mission and Purpose; Organizational Change and Adaptation; Growth Management; Market Entry and Exit; Business Startups; Business Strategy; Technology Industry

March 1994 (Revised August 1997)
Case

Raychem Corp.: Interconnection Systems Division

By: Clayton M. Christensen

Describes the highly successful efforts of a management team to turn around the performance of a $30 million Raychem division that manufactures electronic connectors. The original manufacturing system was a batch operation, with a broad product line, high inventories,... View Details

Keywords: Cost Management; Time Management; Production; Organizational Change and Adaptation; Success; Performance; Strategy; Competitive Strategy; Electronics Industry

01 Dec 2011
News

Reimagining the MBA

first stated mission was to educate leaders who “make a decent profit—decently.” By the early 1990s, the mission was articulated as “educating leaders who make a difference in the world.” What it means to educate leaders has evolved over the decades to reflect View Details

Keywords: Roger Thompson; FIELD program; Colleges, Universities, and Professional Schools; Educational Services

03 Feb 2015
First Look

First Look: February 3

embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Architectural capabilities provide managers with the ability to see a complex technical system in an abstract way and View Details

Keywords: Sean Silverthorne

01 Jun 2018
News

What I Do: Minnie Ingersoll (MBA 2002)

explain those things to them. Like what do we mean by ‘systems change’? When we talk about our vision, what do those words actually mean in terms of setting up an organizational structure? We have a small but very thoughtful, connected,... View Details

Keywords: Dan Morrell; illustrations by Peter and Maria Hoey

Web

2019 Symposium - Race, Gender & Equity

development, and racial integration of communities. She works with the Center for Social Policy to facilitate inclusive change processes that involve multiple stakeholders from the community. She is a coauthor of a textbook widely used in... View Details

April 2025
Supplement

Joe Mazzulla and the Boston Celtics (B)

By: Linda A. Hill, James I. Cash and Lydia Begag

This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details

Web

Faculty - Institute For Strategy And Competitiveness

intellectual interests center on leadership and organizational change. His recent books include What Really Works: The 4+2 Formula for Sustained Business Success, Changing Fortunes: Remaking the Industrial... View Details

Web

Faculty Mentors | Research Associates

Faculty Mentors Research Associates (RAs) are hired as dedicated support to one or two faculty members, rather than pooled resources that may change assignments to support a variety of PIs and projects. RAs at Harvard Business School form... View Details

12 Feb 2008
First Look

First Look: February 12, 2007

Malloy, and Felicia Marston Abstract Comparing two snapshots of the historical I/B/E/S database of research analyst stock recommendations, taken in 2002 and 2004 but each covering the same time period 1993-2002, we identify 54,729 ex-post View Details

Keywords: Martha Lagace

01 Feb 1998
News

Short Takes

enhances business performance as well. "Community involvement can contribute to the definition and development of a company's organizational culture, which is an important determinant of corporate performance," he observes. "Volunteering... View Details

Keywords: Judith A. Ross

February 1996 (Revised November 1996)
Case

Wainwright Industries (A): Beyond the Baldrige

By: Rosabeth M. Kanter and Norman Klein

Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details

Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri