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- All HBS Web
(2,973)
- People (14)
- News (878)
- Research (1,357)
- Multimedia (35)
- Faculty Publications (721)
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
2019 Boston: Harvard Business Review Press Becoming a Manager: How New Managers Master the Challenges of Leadership By: Hill, Linda A. Abstract—In your career, or anyone's, there is one transition that stands out as the most crucial—going... View Details
Keywords: Dina Gerdeman
- 03 May 2011
- First Look
First Look: May 3
The Wise Leader Authors:Ikujiro Nonaka and Hirotaka Takeuchi Publication:Harvard Business Review 89, no. 5 (May 2011) Abstract In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to... View Details
Keywords: Sean Silverthorne
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business School. Morriss (HBS MBA '04), the cofounder and managing... View Details
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
the ground there, and became interested in a start-up called New Schools for New Orleans (NSNO) through the work that our student teams have done every January since the storm as part of the HBS New Orleans Service Immersion. This year... View Details
- 03 Jan 2018
- News
Finding Faith in an NFL Locker Room
life and how he used his faith to face adversity. A few months later, he was officially named team chaplain. In this episode of Skydeck, the Bulletin’s associate editor Julia Hanna talks to Wilkins about the role of faith in the locker... View Details
- 01 Sep 2003
- News
These Are the Good Old Days
to her corner office and its view of midtown Manhattan. “Take your time. You lose control of your life as you move up the ladder. Most people think it’s the opposite.” That said, Moore worries that the leadership positions in society... View Details
- 01 Jan 2003
- News
Greylock
and wanted to provide new hires with leadership opportunities. Equally important, the limited partners could now have some flexibility in their commitments. At about the same time, the firm confronted the problem of sustaining Greylock's... View Details
- 01 Jun 2010
- News
M.I.A. Boards
leadership, told us, “The few people on the Lehman board who actually had relevant experience were kind of like an all-star team from the 1980s back for an old-timers game in which they weren’t even up on the new rules and equipment. Fuld... View Details
- 16 Apr 2013
- First Look
First Look: April 16
publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also... View Details
Keywords: Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
Adversity Authors:Joshua D. Margolis and Paul G. Stoltz Publication:Harvard Business Review 88, no. 1 (January-February 2010) Abstract The article focuses on how companies can be managed to overcome adversity with resilience. The characteristics of resilient managers... View Details
Keywords: Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
Business School Case 409-060 This case illustrates the leadership and management challenges of starting a new firm based on a new business model and how success creates pressures that challenge the work/life balance which was one of the... View Details
Keywords: Martha Lagace
- 04 Apr 2017
- First Look
First Look at New Research, April 4
https://www.hbs.edu/faculty/Pages/item.aspx?num=52469 2017 Ethical Capitalism: Shibusawa Eiichi and Business Leadership in Global Perspective Gapponshugi in Global Perspective: Debating the Responsibility of Capitalism By: Jones, G.... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- First Look
First Look: September 2
understanding the cultural background of each team member and customers is as essential as learning to conjugate new verbs. The same can be said for employees at all levels: even when they are fluent in the lingua franca, a lack of... View Details
Keywords: Sean Silverthorne
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
you to confront reality, grow capacity, fuel curiosity, and create change so you can bring fresh eyes and fresh thinking to your leadership approach; increase your confidence in your ability to make a difference; lead at levels you never... View Details
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
they need to worry about attracting and retaining the best talent,” Toffel says. “Or why CEOs of companies that largely sell to Indiana residents, like the Colts football team and Pacers basketball team, might oppose the law to ensure all... View Details
- 13 Dec 2016
- First Look
December 13, 2016
Harvard Business School Case 217-016 Financial Services at Falabella (A) In 2010, the board and senior management team of Falabella, a leading retailer with operations throughout Latin America, faced choices about what to do with its... View Details
Keywords: Carmen Nobel
- 12 Sep 2006
- First Look
First Look: September 12, 2006
it could replace the electrode in the millions of lithium-ion batteries currently in production. The management team needed to decide whether to pursue the breakthrough self-assembly technology or move resources to commercialize the new... View Details
Keywords: Sean Silverthorne
- 01 Apr 2014
- First Look
First Look: April 1
In 2005, after several internal evaluations, RBM leadership has decided to engage the Boston Consulting Group (BCG) to work on a Change Initiative that when completed will enable RBM to address the eradication of malaria both more... View Details
Keywords: Sean Silverthorne
- 10 Mar 2015
- First Look
First Look: March 10
and leadership ranks. Smith and his team needed to work with the GEC to lead the change. They needed to decide: What needed to be done next? What were the key areas that needed the most improvement? What... View Details
Keywords: Carmen Nobel