Resource Management - Publications - Faculty & Research

October 1982 (Revised December 1984)
Case

Air Traffic Controllers (Condensed)

Keywords: Government Administration; Labor and Management Relations; Human Resources; Management; Public Administration Industry; Air Transportation Industry; United States

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12 Oct 1999
Research & Ideas

Paid for Success: Options for Compensating CEOs

research shows that the relationship between CEO fortunes and the fortunes of the companies they manage is quite strong," says Hall, who has been working on this topic for nearly four years. Along with Kennedy School of Government... View Details

Keywords: by Judith A. Ross

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

Faced with the need for massive change, most managers respond predictably. They revamp the organization's strategy, then round up the usual set of suspects—people, pay, and processes—shifting around staff, realigning incentives, and... View Details

Keywords: by David A. Garvin & Michael A. Roberto

February 2014
Article

Governance and CEO Turnover: Do Something or Do the Right Thing?

By: Ray Fisman, Rakesh Khurana, Matthew Rhodes-Kropf and Soojin Yim

We study how corporate governance affects firm value through the decision of whether to fire or retain the CEO. We present a model in which weak governance—which prevents shareholders from controlling the board—protects inferior CEOs from dismissal, while at the same... View Details

Keywords: Governing and Advisory Boards; Value; Retention; Resignation and Termination; Corporate Governance; Management Teams; Business and Shareholder Relations

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02 Apr 2010
What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John Alexander said, "When... View Details

Keywords: by Jim Heskett

05 Nov 2014
What Do You Think?

Are We Entering an Era of Neuromanagement?

our choice(s) in life." Henry Kwok commented, "The field of neuroscience and brain scanning will only get more advanced, and thus we can expect better reading However, the job of managing and leading will be evolving in a fast... View Details

Keywords: by James Heskett

March 2019
Supplement

Gender and Free Speech at Google (B)

By: Nien-hê Hsieh and Sarah Mehta

In November 2018, 20,000 Google employees participated in a walkout to protest the company’s decision to grant a $90 million exit package to a former executive accused of sexual misconduct. The case explores organizers’ demands and asks how the company’s senior leaders... View Details

Keywords: Free Speech; Ethnicity; Gender; Race; Employees; Employee Relationship Management; Recruitment; Labor; Employment; Lawsuits and Litigation; Technology Industry; United States; California

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March 1999 (Revised August 1999)
Case

SCORE! Educational Centers (D)

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details

Keywords: Leadership; Business Growth and Maturation; Employee Relationship Management; Teaching; Recruitment; Education Industry; United States

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14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to control and View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

October 2019
Case

Engaging the Nationwide Workforce

By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta

Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details

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22 Aug 2018
Blog Post

The National Park Services: A Mini-Business with a Twist

generations.” You will notice that “unimpaired” and “enjoyment” could easily come into conflict. For example, building roads or bathrooms could help facilitate recreation but could impair the park’s natural resources. In such example, View Details

Keywords: Nonprofit / Government

01 Mar 2007
News

The Joy of Work

AMABILE: A decade of research shows that to be creative, people need to feel good about their work. After thirty years of research, I am still passionate about creativity,” says Teresa M. Amabile, the Edsel Bryant Ford Professor of Business Administration, head of the... View Details

Keywords: Deborah Blagg; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

19 Nov 2001
Research & Ideas

Wrapping Your Alliances In a World Wide Web

business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention. This intervention is costly and... View Details

Keywords: by Andrew McAfee

29 Nov 2023
News

Navigating Changing Careers

31 Oct 2017
News

New Report On The Harmful Effects Of Degree Inflation

April 2009
Teaching Note

Ocean Tomo: Building a Market for Intellectual Property (TN)

By: Peter A. Coles and Andrei Hagiu

Teaching Note for [709404]. View Details

Keywords: Management Teams; Intellectual Property; Valuation; Auctions; Globalized Markets and Industries; Resource Allocation; Banking Industry

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October 26, 2023
Article

How to Connect Employees to Your Company’s Purpose

By: Hubert Joly

We know making a noble corporate purpose — that is, one aimed at doing something good in the world — come to life is both important and hard. Emerging practices from leading companies show that the journey is not about top-down messaging. If anything, it’s about... View Details

Keywords: Mission and Purpose; Employee Relationship Management

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08 Apr 2016
News

How to Hire a Millennial

01 Jun 2021
What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

talent that we know is on the way. A personal experience, however anecdotal it is, may provide food for thought. Last month, a female acquaintance with a long work record, a positive attitude, a high level of motivation, and familiarity with View Details

Keywords: by James Heskett

August 2008
Case

Sloan & Harrison: The Associate Challenge

By: Boris Groysberg and Eliot Sherman

The law firm, Sloan & Harrison, was confronting issues pertaining to morale and turnover among its associate ranks. Annual surveys of associates revealed increasing dissatisfaction, particularly with respect to partner communication, work-life balance, and mentorship.... View Details

Keywords: Problems and Challenges; Employees; Human Resources; Leadership Development; Management Style; Performance; Work-Life Balance; Conflict Management; Legal Services Industry

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