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Show Results For
- All HBS Web
(5,186)
- People (5)
- News (1,149)
- Research (3,035)
- Events (31)
- Multimedia (32)
- Faculty Publications (1,542)
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- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
knowledgeable salespeople with "deep expertise in the categories they served." Against Amazon and other online retailers, these advantages fade. Online retailers have appropriated the strengths of category killers, and can offer wider assortments than any store, have... View Details
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
raise menu prices—for everyone. Albeit indirectly, consumers pay for the intermediary services. "To me, this seems pretty screwed up," Edelman says. "The system encourages excessive consumption of OpenTable. As diners, we should leave... View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
margins. Yet in the new case study "Mercadona," HBS assistant professor Zeynep Ton and research assistant Simon Harrow describe a Spanish supermarket chain that has done all this while achieving steady profits and double-digit... View Details
- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
consequences. As another example, people sometimes feel that they are going after some tangible reward that's being offered to them for their work, or maybe even some intangible reward like recognition. Or they may find themselves focusing on avoiding harshly negative... View Details
Keywords: by Mallory Stark & Martha Lagace
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
that was poorly conceived, inadequately reviewed, discriminatory, counterproductive, and fundamentally anti-American” After reading the petition and the news reports on the executive order, the decision was fast and easy. President... View Details
Keywords: by Staff
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
said, it's time for a new kind of standards to emerge: standards not just for how computers communicate, but for how business processes work. Even an advanced technical protocol like XML, said Upton, "with all its cleverness, doesn't... View Details
Keywords: by Kenneth Liss
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
Marketing is important in campaigning. It is equally important in governing. In 2008, Barack Obama won the presidency with an uplifting call for hope and change. He leveraged online media to attract volunteers and donors, building a swell of grassroots support. In... View Details
Keywords: by Christina Pazzanese
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
In recent years, I have been inside nearly two dozen turnaround situations, in various stages of progress, in which new leaders were bringing distressed organizations back from the brink of failure and setting them on a healthier course.... View Details
Keywords: by Rosabeth Moss Kanter
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
microprocessors to computer makers such as Compaq and Dell. The company competes with chipmaker Advanced Microdevices and complements Microsoft's operating system and applications software. Ironically, the businesses that are creating... View Details
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
Imagine you walk into a shop where you don’t know the prices. Maybe it’s a Turkish souk, redolent with smells of saffron and turmeric. Or maybe it’s a New Hampshire antique store, full of dusty shelves of enticing oddities. You pick out... View Details
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
time). For such managers, if every paying customer showed up at one time, the system would break down. One way to assure this is to bill in a lump sum as opposed to in installments. In the case of the country club, in particular, I might... View Details
Keywords: by Manda Mahoney
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
business and society. In its Winter 2008 issue, Business History Review included five articles on salesmanship: "Selling the American Way: The Singer Sales System in Japan, 1900-1938" (by Andrew Gordon) "Inventing the U.S. Stove Industry,... View Details
- 09 Aug 2010
- Research & Ideas
How to Speed Up Energy Innovation
percent of the carbon out of the energy system in 40 years. I don't know much about energy, although I know much more now than I did when I started this project. But I've spent my life studying innovation, so I thought maybe I could be of... View Details
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
from article evaluation standards to the etiquette surrounding debate. "When I got involved in this Article-for-Deletion process, they kept citing chapter and verse the policies and guidelines to me," McAfee says. "It really showed me how... View Details
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
to managers and stimulating reflection among scholars, a new working paper by HBS professors James E. Austin and Herman B. "Dutch" Leonard looks at how and why such acquisitions occur and how to manage the View Details
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
Today's headlines confirm that difficulty, as GM and Ford close plants, cut jobs and production, and try to deflect talk of bankruptcy, all the while losing money and U.S. market share. This most recent bout of bad news (coming after the... View Details
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
No one says the life of the entrepreneur is glamorous, at least in the start-up phase. Financing pressures. Bad diet. Family—what family? And now new research from Harvard Business School professor Noam Wasserman reveals another... View Details
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
equipment, and pharmaceuticals have invested significantly in modern mapping technology, using such innovations as enhanced clustering techniques, better measures for analyzing networks, and expanded data on bilateral, multilateral, and unilateral country attributes to... View Details
Keywords: by Pankaj Ghemawat
- 11 Mar 2001
- Research & Ideas
Group Therapy
have important implications for leaders in three distinct areas. First, he points out, it is inappropriate for managers in developing countries to assume they can simply transfer American concepts and systems to their own economic... View Details
Keywords: by Peter Jacobs
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
hand, kept putting its knowledge and profits from every new product back into the company. From manufacturing punched-card data processors, it progressed along what I call the learning path to make the View Details
Keywords: by Jim Aisner