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Show Results For
- All HBS Web
(3,203)
- People (17)
- News (1,050)
- Research (1,671)
- Events (3)
- Multimedia (3)
- Faculty Publications (648)
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
planning has become outdated in today's fast-moving environments. What did you discover, and how did Microsoft do it? A: Planning is key. Planning is the glue that holds the organization together, providing a way to test the strategy, determine its feasibility, View Details
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a follow-up letter of apology from me and included a discount... View Details
Keywords: by Susan Young
- 01 Sep 2024
- News
Alumni Books
Edited by Margie Kelley Alumni Books 20+ Years of Urban Rebuilding: Lessons from the Revival of Lower Manhattan after 9/11 By Patrice Derrington (MBA 1991) and Rosemary Scanlon (PMD 42, 1981) Routledge Following the destruction of the World Trade Center and the... View Details
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
developing countries. As a result, they must rely on the customer-pull approach: finding ways to solve customers' dilemmas without relying on novel science. Many multinationals entering developing countries pay lip service to serving... View Details
- Web
2018 Symposium - Race, Gender & Equity
Race, Work & Leadership: Learning about & from Black Experience Race, Work & Leadership: Learning about & from Black Experience 08–09 MAR 2018 Home Speakers Videos Agenda Arthur P. Brief Arthur P. Brief is a Professor Emeritus of the... View Details
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
millions of customers are able to track how marketing investments affect individual customer's behavior. Every aspect of behavior is being monitored—a customer's first encounter with the firm, the initial and subsequent purchases, and the post-purchase View Details
Keywords: by Sean Silverthorne
- 22 Sep 2021
- Blog Post
Student Spotlight: Jesse Lou (MBA 2022) – Working to Change the Food System
lot of time by the water in the San Francisco Bay Area. I would catch and forage fish, crab, mussels, and sea urchin, and bring them home to eat! It was really magical (and delicious) to be able to interact with nature in such a way.... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
perspective to interpret/appreciate the information can (produce) negative energy that is avoidable ." Peter Lee echoed the thought this way: Management must "work to improve trust before emphasizing transparency; transparency... View Details
Keywords: by James Heskett
- 01 Jan 2004
- News
Barbara Hackman Franklin, MBA 1964
positions. In 1973, Franklin left the White House to become one of the first commissioners of the U.S. Consumer Product Safety Commission. She focused on society's most vulnerable consumers—children—introducing the first child-resistant caps to medication bottles and... View Details
- 01 Sep 2017
- News
City of Dreams
a well-worn career path for his cohort at Trinity College, one of Sri Lanka’s most prestigious private high schools. It wasn’t a traditional high school experience, however; between the ages of 16 and 18, Mawilmada guesses he attended school for all of six months,... View Details
- 01 Jun 2009
- News
The Maestro and the Market
experiences, you almost can’t listen to the customer.” Norton asks students to consider the operations and marketing of elBulli. There is much about the restaurant that is inefficient, as MBAs are quick to note: Adrià should lower his staff numbers, use cheaper... View Details
- 29 Jun 2007
- First Look
First Look: June 29, 2007
Silverstein needs to raise an additional $1.5 million from private investors to round out the equity financing for his new Quick Service Restaurant venture in China, Korea, and Japan. How should he pitch the opportunity? What should be... View Details
Keywords: Martha Lagace
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
boards have improved in recent years, the speed at which they were improving lagged behind the speed at which solutions should have been implemented." -Rakesh Khurana That culture, critics maintain,... View Details
Keywords: by Roger Thompson
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
(Abstract) Sarah Jane Gilbert: Can you explain the meanings of latent voice episodes and upward voice? Amy Edmondson and James Detert: Latent voice episodes describe those moments at work when someone considers speaking up about an issue, problem, or even an View Details
Keywords: by Sarah Jane Gilbert
- 06 Nov 2007
- First Look
First Look: November 6, 2007
was established in 2005 to invest primarily in middle market, particularly family-run, businesses in India. Blue River caters to this niche as an active investor, providing capital and working with portfolio companies to improve their... View Details
Keywords: Sean Silverthorne
- 31 Mar 2023
- Blog Post
Bring your authentic self to work: Advice from HBS alumni
Justin Schlacks (MBA 2023) shared, “My biggest piece of advice is to be confident in who you are and to bring your full self to work each day. Being your authentic self helps to build relationships with colleagues, increase job satisfaction, create safe spaces for... View Details
Keywords: All Industries
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
coastline, continues to tarnish Total's image in its home market today. An explosion at 1 of their plants in the south of France in 2001, addressed immediately—with Total's chairman going to the site to show support and take... View Details
- 02 Mar 2015
- News
To Market, To Market
operate livestock breeding centers, improve soil systems, and create opportunities for a younger generation to take on farming. In Armenia, Heifer has been teaching farmers about pasture management as well as helping to develop an... View Details
- 01 Mar 2008
- News
Lessons from Private Equity
report Gadiesh and MacArthur. If public company executives do the same, they will improve operational performance, increase equity value, and maximize their company’s full potential, all to the delight of shareholders. The book details... View Details
- 01 Sep 2022
- News
Your Family, Your Work, Your Way
ultimately interviewing hundreds of parents in the corporate sector, as well as in medicine, the military, nonprofits, education, performing arts, academia, and in frontline service jobs. In 2016, Dowling used her findings to launch... View Details