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      • September 1993 (Revised October 1993)
      • Supplement

      First National City Bank Operating Group (C)

      By: John P. Kotter and Andrew P. Burtis
      Provides a short summary of John Reed's succession at City Bank from Executive Vice President in 1976 to CEO in 1984. View Details
      Keywords: Management Teams; Personal Development and Career; Banking Industry
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      Kotter, John P., and Andrew P. Burtis. "First National City Bank Operating Group (C)." Harvard Business School Supplement 494-035, September 1993. (Revised October 1993.)
      • August 1993
      • Case

      Ford: Petersen's Turnaround

      By: Nitin Nohria and Sandy Green
      Discusses the changes that Donald Petersen made to turnaround Ford during his tenure, first as president then as CEO. Describes his major initiatives, including the new emphasis on quality. View Details
      Keywords: Change Management; Transformation; Organizational Change and Adaptation; Leadership Style; Management Teams; Auto Industry; Manufacturing Industry
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      Nohria, Nitin, and Sandy Green. "Ford: Petersen's Turnaround." Harvard Business School Case 494-017, August 1993.
      • August 1993
      • Case

      General Motors: Smith's Dilemma

      By: Nitin Nohria and Sandy Green
      Discusses Roger Smith's tenure as CEO of General Motors. Describes his vision for changing General Motors, and how he went about implementing that vision. View Details
      Keywords: Change Management; Organizational Change and Adaptation; Management Teams; Leadership Style; Auto Industry; Manufacturing Industry
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      Nohria, Nitin, and Sandy Green. "General Motors: Smith's Dilemma." Harvard Business School Case 494-020, August 1993.
      • July 1993 (Revised December 2003)
      • Case

      Sears Auto Centers (A)

      By: Lynn S. Paine and Michael Santoro
      The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
      Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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      Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
      • June 1993 (Revised November 2007)
      • Case

      Duckworth Industries, Inc.--Incentive Compensation Programs

      By: William E. Fruhan Jr.
      A private company is considering an introduction of a long-run incentive compensation system in which payoffs to managers are determined by the economic value added for shareholders by their individual business units. The proposed new system is compared to a number of... View Details
      Keywords: Executive Compensation; Management Teams; Business and Shareholder Relations; Motivation and Incentives; Value Creation
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      Fruhan, William E., Jr. "Duckworth Industries, Inc.--Incentive Compensation Programs." Harvard Business School Case 293-091, June 1993. (Revised November 2007.)
      • April 1993 (Revised December 2001)
      • Case

      General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

      By: F. Warren McFarlan and Katherine Seger
      Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details
      Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Information Technology Industry
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      McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)." Harvard Business School Case 193-145, April 1993. (Revised December 2001.)
      • April 1993 (Revised June 1993)
      • Case

      Northern Telecom (B): The Norstar Launch

      By: Robert J. Dolan
      Northern Telecom has spent $50 million to develop a new family of telephone systems for small businesses. The investment proposal was justified on the basis of appreciable market share impact. Now, the project team must develop the appropriate supporting marketing... View Details
      Keywords: Communication Technology; Investment; Product Launch; Product Development; Telecommunications Industry; Canada; United States
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      Dolan, Robert J. "Northern Telecom (B): The Norstar Launch." Harvard Business School Case 593-104, April 1993. (Revised June 1993.)
      • April 1993 (Revised May 1994)
      • Case

      Prodigy Services Company (A)

      By: Lynn S. Paine
      Top executives of Prodigy Services Co. must decide how to respond when publicly accused of allowing anti-Semitic messages to be posted on the electronic bulletin boards of the company's interactive computer service. Can they defend free expression while at the same... View Details
      Keywords: Ethics; Values and Beliefs; Communication Intention and Meaning; Information Technology; Decision Making; Law; Management Teams; Information Technology Industry
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      Paine, Lynn S. "Prodigy Services Company (A)." Harvard Business School Case 393-126, April 1993. (Revised May 1994.)
      • April 1993 (Revised December 1993)
      • Case

      NEC

      By: Marco Iansiti
      Investigates product development practices at NEC. The company provides an intriguing example of how to build capability through a stream of product development projects. Focuses in detail on an engineering group that develops the core component of its line of... View Details
      Keywords: Product Development; Product Design; Innovation and Invention; Innovation and Management; Collaborative Innovation and Invention; Technological Innovation; Management Analysis, Tools, and Techniques; Information Technology; Factories, Labs, and Plants; Information Technology Industry
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      Iansiti, Marco. "NEC." Harvard Business School Case 693-095, April 1993. (Revised December 1993.)
      • February 1993 (Revised June 2011)
      • Case

      David Fletcher

      By: Linda A. Hill and Melinda B. Conrad
      David Fletcher, manager of the Emerging Growth Fund at a New York investment management firm, decides to assemble a team of analysts to which he can delegate part of his workload. The case explores the challenges of being a producing manager and Fletcher's efforts to... View Details
      Keywords: Problems and Challenges; Groups and Teams; Management Teams; Investment Funds; Management Style; Selection and Staffing; Financial Services Industry; New York (city, NY)
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      Hill, Linda A., and Melinda B. Conrad. "David Fletcher." Harvard Business School Case 493-064, February 1993. (Revised June 2011.)
      • Article

      Environmental and Organization Context and Executive Team Characteristics

      By: S. Keck and Michael Tushman
      Keywords: Groups and Teams; Demographics
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      Keck, S., and Michael Tushman. "Environmental and Organization Context and Executive Team Characteristics." Academy of Management Journal 36, no. 6 (December 1993): 1314–1344.
      • December 1992 (Revised September 1995)
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: General Background Information

      By: Willis M. Emmons III
      Designed to teach students about the trade-offs faced by firms exploring alternative approaches to complying with pollution control regulations. The setting is the U.S. electric utility industry in 1993. In accordance with the provisions of the 1990 Clean Air Act,... View Details
      Keywords: Negotiation; Pollutants; Laws and Statutes; Governing Rules, Regulations, and Reforms; Governance Compliance; Utilities Industry; United States
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: General Background Information." Harvard Business School Exercise 793-072, December 1992. (Revised September 1995.)
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #1

      By: Willis M. Emmons III
      Describes the position of Utility #1 in negotiating Group A with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation Participants; Negotiation Process; Pollutants; Laws and Statutes; Governing Rules, Regulations, and Reforms; Governance Compliance; Utilities Industry; United States
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #1." Harvard Business School Exercise 793-073, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #2

      By: Willis M. Emmons III
      Describes the position of Utility #2 in negotiating Group A with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #2." Harvard Business School Exercise 793-074, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #3

      By: Willis M. Emmons III
      Describes the position of Utility #3 in negotiating Group A with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #3." Harvard Business School Exercise 793-075, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #4

      By: Willis M. Emmons III
      Describes the position of Utility #4 in negotiating Group A with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #4." Harvard Business School Exercise 793-076, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #1

      By: Willis M. Emmons III
      Describes the position of Utility #1 in negotiating Group B with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Decision Choices and Conditions; Governance Compliance; Governing Rules, Regulations, and Reforms; Government Legislation; Negotiation; Pollutants; Strategy; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #1." Harvard Business School Exercise 793-077, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #2

      By: Willis M. Emmons III
      Describes the position of Utility #2 in negotiating Group B with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #2." Harvard Business School Exercise 793-078, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #3

      By: Willis M. Emmons III
      Describes the position of Utility #3 in negotiating Group B with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #3." Harvard Business School Exercise 793-079, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #4

      By: Willis M. Emmons III
      Describes the position of Utility #4 in negotiating Group B with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #4." Harvard Business School Exercise 793-080, December 1992.
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