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  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

developing employees by figuring out their passions, giving them relevant experiences to help them become more marketable, and helping them on their way when they are ready to exit. Companies can then benefit from an influx of enthusiastic View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

narrower span. She must focus on compliance with standard operating procedures, and she is monitored through detailed input and process measures. The span of influence. The third span corresponds to the width of the net that an individual needs to cast in collecting... View Details
Keywords: by Robert Simons
  • 22 Jun 2010
  • First Look

First Look: June 22

self-sorting, and manager-directed joint learning. It shows that such culture will be stronger among more important employees and in older and more successful firms where employees make important decisions and the manager has strong... View Details
Keywords: Martha Lagace
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

wavebreakmedia Last month, the venerable organization Coca-Cola publicly announced that a project to hire more Black employees that stemmed from the settlement of a 2000 discrimination lawsuit had failed to achieve its objectives. Along with many others, I had assumed... View Details
Keywords: by James Heskett
  • 06 Jan 2003
  • What Do You Think?

China: The Next Big Market Opportunity or the Next Big Bubble?

Original Article It was recently announced in somewhat wondrous tones that new car sales in China this past year exceeded one million. Reports in BusinessWeek and Forbes trumpet the growth of China and the size and promise of Chinese... View Details
Keywords: by James Heskett
  • 06 Sep 2005
  • Research & Ideas

The Best Place for Retirement Funds

this literature may not seem obviously related to the asset location literature, they turn out to be tightly linked. Fisher Black and Irwin Tepper established that a firm with access to tax-deferred accumulation in a defined benefit... View Details
Keywords: by Ann Cullen
  • 07 Apr 2003
  • What Do You Think?

Should Global Business Initiatives Be Devalued?

these comments when he said, "Global initiatives should not be devalued but should be re-evaluated with some new criteria." Respondents raised an interesting concept of the importance of a "national brand." This... View Details
Keywords: by James Heskett
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

"A world without surprises or bad news is utopian I often coach employees to expect the worst and prepare for it studies should focus on preparation rather than prevention." Paul McKay commented that "By having a clear,... View Details
Keywords: by James Heskett
  • 01 Feb 2008
  • What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

given the issue new visibility alongside Al Gore's Nobel Peace Prize. At the same time, it raised some eyebrows among investment analysts who asked what sustainability has to do with Google's core business of making the world's... View Details
Keywords: by Jim Heskett
  • 02 Aug 2004
  • What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

that Section 404 may actually have far less value than its cost. In Stephen Thomas's opinion, "... the new, exaggerated internal controls can make a company ... more risk-averse... And in aggregate it creates new risk to the U.S.... View Details
Keywords: by James Heskett
  • 23 Feb 2004
  • Research & Ideas

It’s Back to Business-Basics for Nonprofits

of The Bridgespan Group, a not-for-profit strategic consulting firm dedicated to nonprofits. Bradach spoke to an audience at Harvard Business School on January 21, 2004 as part of the Social Enterprise Faculty Seminar Series. Today's... View Details
Keywords: by Manda Salls
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

setting out and reinforcing the rules that the Post would follow in the investigation. These rules required vetting each of the news articles in a number of different ways to ensure that the truth they sought was pursued in a clean and... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Over the past two decades, entire industries have been disrupted by Internet competitors who "unbundled" their content and delivered it to consumers in new ways. Newspapers lost out to Google and Craigslist, record companies to iTunes and... View Details
Keywords: by Michael Blanding
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

challenge lies in attempting to heal a nation that is bitterly divided. We asked members of Harvard Business School's faculty two questions: First, how do you expect Biden’s presidency to impact businesses? And second, what leadership advice do you have for the View Details
Keywords: by Dina Gerdeman
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

digital platform, and the increased fiscal pressures created by the worldwide economic crisis. Unfortunately, the educational programs for future health care leaders fail to provide many of the needed skills, according to a survey of CEOs of the world's most innovative... View Details
Keywords: by Paul Guttry; Health; Education
  • 09 Sep 2013
  • Lessons from the Classroom

Teaching Climate Change to Skeptics

A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details
Keywords: by Carmen Nobel
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

credit analysts exhibit a sizable partisan gap in their economic outlook, with roughly two-thirds the size of the gap observed among households. This bias affects analysts’ decision to upgrade or downgrade corporate credit ratings, directly affecting the cost of... View Details
Keywords: by Rachel Layne
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

with serious consequences to firms and society in general. Annemarie Scholberlev quoted John Kenneth Galbraith, who reminded us of a cause of poor predictions when he said " those employed or self-employed who tell of the future do... View Details
Keywords: by James Heskett
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