Publications

May 1991
Case

Sun Hydraulics Corp. (C)

Provides a follow-up to the (A) and (B) (Condensed) case. Brings events up to date from 1985-1991. Bob Koski, Sun's CEO, has now taken on a new #2 heir apparent in Clyde Nixon. The company has a proliferation of new products and new directions. Has Sun's horizontal... View Details

Keywords: Business or Company Management; Organizational Structure; Organizational Culture

Career Coach

Vincent Dessain

Vincent (HBS MBA’87) draws on more than 25 years of experience as a higher education senior executive at HBS and INSEAD and in the corporate world both in the US and in Europe to counsel students and alumni as they evaluate, prepare for... View Details

Video

Ghassan E. Nuqul

Ghassan E. Nuqul, Chairman of the Nuqul Group, outlines the company’s core values and shares how his father’s history as a refugee inspired him to strive for success in business. View Details

05 Dec 2005
What Do You Think?

Is Growth Good?

effects. His analysis suggests that major events occurring in response to periods of growth foster openness, tolerance, mobility, fairness, and democracy to support his thesis. The reverse is also true. He... View Details

Keywords: by James Heskett

Article

Relational Reconciliation: Socializing Others Across Demographic Differences

By: Lakshmi Ramarajan and Erin M. Reid

In demographically diverse organizations, employees charged with socializing others— socialization agents—must navigate a deep tension between the organization’s needs to integrate individuals into a collective and individuals’ needs for recognition of their unique... View Details

Keywords: Diversity; Organizational Culture; Identity; Employees

June 2000 (Revised January 2003)
Case

Nissan Motor Company

By: Thomas R. Piper and Jeremy Cott

Senior executives of Nissan and Renault are considering a major investment in Nissan by Renault. An important consideration is whether a major restructuring of Nissan's operations will be possible, given the value placed on lifetime employment and the impact on... View Details

Keywords: Restructuring; Organizational Culture; Investment; Problems and Challenges; Equity

05 May 2011
Research & Ideas

How ‘Political Voice’ Empowers the Powerless

amendment meant to broaden the scope and accessibility of democracy called for the creation of directly elected local councils at the district, intermediate, and village... View Details

Keywords: by Maggie Starvish

01 Sep 2013
News

Leading the Way

Photos by Russ Campbell “An investment in the School is ultimately an investment in a better world—one led by alumni.” —John Hess “HBS graduates are in every part of the economy, in every industry, and in every geography. I believe we can... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Mar 2008
News

Avoiding a Succession Crisis

administrative task to be delegated and then ignored, and succession what you begin to worry about the year before the CEO retires. Press descriptions of events at Merrill and Citigroup suggest that was exactly the View Details

Keywords: Joseph L. Bower; Management of Companies and Enterprises; Management of Companies and Enterprises

March 2024
Case

Lyft 2023: Roads to Growth and Differentiation

By: Ranjay Gulati and Jeffrey Huizinga

Set in San Francisco in winter 2023, this case explores the strategic challenges and initiatives at Lyft under the leadership of its new CEO, David Risher. Confronted with declining market share and financial pressures, Risher spent his first six months at the helm... View Details

Keywords: Technology; Turnarounds; Ridesharing; Transition; Strategy; Culture; Change Management; Transportation Industry; Technology Industry

April 1984
Supplement

Johnson & Johnson (A): Philosophy & Culture, James Burke, Video

By: Francis Aguilar

James Burke, chairman and CEO of Johnson & Johnson, discusses the company's philosophy and culture, with particular emphasis on the significance of the Credo. View Details

Keywords: Organizational Culture; Values and Beliefs; Mission and Purpose; Management Teams; Pharmaceutical Industry; Medical Devices and Supplies Industry; Consumer Products Industry

June 2004 (Revised June 2004)
Case

Utah Symphony and Utah Opera: A Merger Proposal

By: Thomas J. DeLong and David L. Ager

Anne Ewers, general director of Utah Opera, is awaiting the decision of the members of the board of the Utah Symphony and Utah Opera about whether to merge Utah's top two arts organizations. If the vote favors the merger, Ewers will be asked to assume the helm of the... View Details

Keywords: Mergers and Acquisitions; Change Management; Organizational Culture; Human Resources; Management; Fine Arts Industry; Music Industry; Utah

March – April 2008
Article

Interorganizational Trust, Governance Choice, and Exchange Performance

By: Ranjay Gulati and Jackson Nickerson

This paper looks at when and how preexisting interorganizational trust influences the choice of governance and in turn the performance of exchange relationships. We theorize that preexisting interorganizational trust complements the choice of governance mode (make,... View Details

Keywords: Corporate Governance; Organizational Culture; Performance Improvement; Conflict and Resolution; Trust