Accountable Care Organization - Publications - Faculty & Research

November 2010
Case

Children's Hospital Boston (A)

By: Scott A. Snook and Jeffrey C. Connor

Five year old Matty died at Children's Hospital Boston as a result of elective neurosurgery to "cure" his epilepsy. The organizational system, not the surgery, had failed. During post-operative recovery, he experienced a prolonged seizure that resulted in his death.... View Details

Keywords: Health Care and Treatment; Leadership; Managerial Roles; Organizational Structure; Management Systems; Management Teams; Health Industry

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01 Dec 2000
News

Books

The Strategy-Focused Organization by Robert S. Kaplan and David P. Norton (Harvard Business School Press) Following the success of their 1996 bestseller, The Balanced Scorecard, Robert Kaplan and David Norton have published a new book... View Details

Keywords: Rogelio Fussa; Publishing Industries (except Internet); Information

02 Aug 2021
Blog Post

ALUMNI WORK TO REVERSE BIAS THROUGH PHILANTHROPY

Thought, one of the organizations that has received a grant from the New Commonwealth Racial Equity and Social Justice Fund. Photo by Noelia Castillo/Elevated Thought The high-profile deaths last year of Ahmaud Arbery, Breonna Taylor,... View Details

22 Feb 2022
News

Launch Codes

working was critical. So we literally wrote down our unwritten rules and created a handbook for onboarding. I was a bit skeptical about the idea; it felt like a very old-school HR effort. But the results were tangible. It instantly gave us a common language and allowed... View Details

Keywords: Dan Morrell; illustrations by Alvaro Dominguez

Profile

Caitlin Reimers

private/public sector partnerships. There was increasing talk of how the two could work together to address issues; similar to how Novartis worked with the World Health Organization to tackle malaria in developing countries." Cait's... View Details

Web

Harvard Business School

Organization of a Bank; a Study of Selected New Banks R. Roosevelt Thomas Jr. (DBA) 1974 The Management of the Liberal Arts College: A Case Study Rudolph Winston Jr. (DBA) 1975 A Study to Determine How Personnel Managers' Perceptions of... View Details

04 Mar 2014
First Look

First Look: March 4

converted from not-for-profit to for-profit. The case describes its Accountable Care Organization (ACO) and asks whether it should continue this experiment. Purchase this case:... View Details

Keywords: Sean Silverthorne

20 Nov 2012
First Look

First Look: November 20

concentration ratios (CRs), varies across the nine sectors comprising the industry, but all are within the range generally considered as indicative of a competitive industry. At the holding company level, the four largest organizations... View Details

Keywords: Sean Silverthorne

October 2021 (Revised February 2022)
Case

Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood

By: Susanna Gallani and Youssef Abdel Aal

The case follows the Children Cancer Hospital in Egypt, also known as Hospital 57357, as it goes through the roll-out of a new performance management system, which Dr. Sherif Abouel Naga, founder and CEO of the hospital, had championed. This was a critical juncture as... View Details

Keywords: Healthcare; Performance Management; Performance Incentives; Strategic Alignment; Health Care and Treatment; Nonprofit Organizations; Strategy; Alignment; Performance Evaluation; Mission and Purpose; Change Management; Health Industry; Egypt; Middle East

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IT Strategy: Creating a Frictionless Experience with Federated Identity and Access Management | Information Technology

systems, simplifying the user experience and enhancing security. Our efforts to streamline user provisioning involve standardizing account lifecycle management across HBS and establishing a reliable source for identity data, governance,... View Details

01 Sep 2004
News

Outsourcing for Radical Change

distinctive aspects of transformational outsourcing. First, senior management has the explicit intention of transforming the organization, and secondly, the impact of the change is measurable at the enterprise level. Why should HBS alumni read this book? Those who are... View Details

Keywords: Laura Singleton; Publishing Industries (except Internet); Information

01 Dec 2009
News

Prof’s Dream Comes True

1968; President Obama announced its restoration in early September. All taxpayers need to do is check a box when filing their return directing the IRS to distribute their refunds as savings bonds. “Research shows that making it easy for people to save can boost... View Details

July 2022
Case

FIJI Water: Carbon Negative? (Abridged)

By: Michael W. Toffel, George Serafeim, Francesca Gino, Stephanie Van Sice and Tom Quinn

In the midst of increasing press scrutiny of the bottled water industry’s environmentally harmful practices, FIJI Water made a series of sustainability promises. The boldest of these was a pledge to go “carbon negative.” The company said that not only would they offset... View Details

Keywords: Carbon Footprint; Carbon Offsetting; Environmental Accounting; Climate Change; Environmental Sustainability; Pollution; Cross-Cultural and Cross-Border Issues; Misleading and Fraudulent Advertising; Non-Governmental Organizations; Brands and Branding; Food and Beverage Industry; Fiji; United States

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04 Sep 2019
News

Accelerating Scientific Discovery

we now have the idea that this is possible, and companies around the world are working hard on it.” To help senior executives and scientists at life science companies and related health care organizations... View Details

Keywords: Jennifer Gillespie

01 Feb 2001
News

The Road Taken: One Family's Worldly Adventure

someone else, you'd make room in your work to do that," he reasons. "It's the same with a trip like this. You have to organize your life to make it happen. By far the hardest part is making a commitment." With school and work taken View Details

Keywords: Margie Kelley

29 Sep 2015
First Look

September 29, 2015

Record: A Step Toward Increasing Value for the Patient By: Carberry, Kathleen, Zachary Landman, Michelle Xie, Thomas W. Feeley, John Henderson, and Charles Fraser Jr. Abstract—ient-centered outcomes measurement provides healthcare View Details

Keywords: Sean Silverthorne

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

worked are positively correlated with firm performance, and differences between family and non-family CEOs account for approximately 18% of the performance gap between family and non-family firms. We investigate the sources of the... View Details

Keywords: Sean Silverthorne

12 Sep 2012
Research & Ideas

The Unexpected Link Between Cadavers and Careers

to determine whether couples registered at the same time; this indicated a joint decision to donate. Of 806 married registrants in the sample, co-registrants accounted for 308, or 38.2 percent. The team found that married registrants in... View Details

Keywords: by Carmen Nobel; Education; Health

15 Jun 2021
News

Alumni Work to Reverse Bias Through Philanthropy

nonprofits led by people of color had been building for some time. “We’ve known that less than 2 percent of funding from the nation’s largest philanthropies is specifically targeted to the Black community,” notes Thomas. “The NCF is working to reverse this bias by... View Details

Keywords: Deborah Blagg

July 2005 (Revised January 2011)
Case

Understanding Customer Profitability at Charles Schwab

By: Francisco de Asis Martinez-Jerez

Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer profitability at different decision-making levels. Examines several technical aspects of the ABC cost system, as well... View Details