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  • All HBS Web  (3,027)
    • People  (9)
    • News  (928)
    • Research  (1,175)
    • Events  (9)
    • Multimedia  (189)
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  • All HBS Web  (3,027)
    • People  (9)
    • News  (928)
    • Research  (1,175)
    • Events  (9)
    • Multimedia  (189)
  • Faculty Publications  (618)
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  • 14 Nov 2019
  • News

Keeping Red Lobster Fresh

then the plan for doing it. Difficult situations can actually be a blessing in disguise because they are when you have the opportunity to make changes that frankly, would have been unpopular unless there was a need to make those changes. DM: You've mentioned in View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 05 Aug 2016
  • News

Accelerating Change on Medicine’s Final Frontier

find out why it existed. He and a group of colleagues began interviewing entrepreneurs who lead neuroscience startup companies, asking them what the principal barriers were between themselves and success. Their responses were unexpected.... View Details
Keywords: Robert S. Benchley
  • 01 Oct 2002
  • News

Class Notes Extra

interviewing and tracking subscribers and customers on behalf of clients in publishing and other industries. He lives in Murfreesboro, Tennessee, with his wife and three children. Since his college days at the University of Massachusetts,... View Details
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

implementations." In this e-mail interview Miller discusses lessons learned with colleagues Vincent Dessain (HBS MBA '87) and Daniela Beyersdorfer of the Paris-based HBS Europe Research Center. Dessain, executive director of the... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

guardians as holding opposing views of institutional change, we reveal how the complementarity and ongoing interactions between each set of actors served as a valuable resource for industry resilience and adaptation. Our primary data comprise 136 qualitative View Details
Keywords: Dina Gerdeman
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

rates of public sector employment, the crown jewel of the Jordanian regime’s patronage. Interviews with over 60 of the surveyed firm owners across four strategically paired districts illustrate that business owners covet forbearance and... View Details
Keywords: Dina Gerdeman
  • Web

Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

(1997): 1-13. Merton, Robert C. "Modelling the Institution," interview by Lillian Chew, Risk 7 (April 1994): 16-17. Merton, Robert C. "On Consumption-Indexed Public Pension Plans." In Financial Aspects of the U.S. Pension System , edited... View Details
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of... View Details
Keywords: Dina Gerdeman
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

definition of independence? My short answer is no. Several HBS colleagues and I recently did interviews with 35 directors who are leaders on their boards. We asked, "Tell us what you think needs to happen differently in the... View Details
Keywords: by Roger Thompson
  • 18 Aug 2009
  • First Look

First Look: August 18

business contribution. The case uses interviews with Winfrey and her team to analyze how the business model and strategy of the company has changed—in the context of a dynamic marketplace, rapid technological innovation, and Winfrey's own... View Details
Keywords: Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

of fast food. Easterbrook, who had been a longtime McDonald’s branding executive from the UK, was tapped to take over as CEO. The case cites an interview with a former colleague, Richard Robinson, saying, “Steve knows every inch of how... View Details
Keywords: by Avery Forman; Food & Beverage
  • Web

2023 Symposium - Race, Gender & Equity

emotions and race has appeared in The Atlantic, Boston Review, Los Angeles Times, Salon, Huffington Post, WomanKind, and New Philosopher Magazine. Cherry is also the host of the UnMute Podcast, where she interviews philosophers about the... View Details
  • Web

Credential of Digital Innovation and Strategy | HBS Online

examples brought to life by industry-leading experts at organizations that have undergone digital transformation, such as avatarin, Mastercard, Moderna, Pfizer, and Bloomberg, L.P. Description of silent animated video above: Learner scrolls through video View Details
  • 01 Mar 2008
  • News

Innovation, Inc.

the world, in India it has only just emerged over the past twenty years. In her study, which draws on interviews with over forty designers and others associated with the industry, as well as analysis of Indian magazine articles, Khaire... View Details
Keywords: Julia Hanna; Mary Tripsas; Colleges, Universities, and Professional Schools; Educational Services; Management
  • 02 Dec 2016
  • News

The Story Behind the Stories

where? What are you doing the last two weeks of the summer? And I stayed with Ali Shariff, who was a classmate. And just started interviewing a bunch of entrepreneurs who had small and medium enterprises, about how they saw the world. And... View Details
  • 01 Mar 2006
  • News

The Producers

producer, if you can maintain the rights, or have a pool of capital at your disposal, or both, you are ahead of the game.” Zee and the other alums interviewed for this article agree that it’s become more difficult over the past ten to... View Details
Keywords: Julia Hanna; Motion Picture and Sound Recording Industries; Information
  • 27 Sep 2011
  • First Look

First Look: September 27

able to reallocate resources and reconfigure assets to simultaneously explore and exploit. Using interviews and qualitative case studies from thirteen organizations, this article explores the actions senior managers took to implement... View Details
Keywords: Sean Silverthorne
  • Web

Print View - Course Catalog

barriers to achieve truly worthwhile purposes. In a closely related project at Harvard, faculty have conducted detailed interviews with former American Secretaries of State—Henry Kissinger, George Shultz James A. Baker, III, Madeleine... View Details
  • 01 Jul 2013
  • Research & Ideas

Crowdfunding a Poor Investment?

crowdfunding will shake up the world of traditional VC financing. One venture capitalist Nanda interviewed for a case study expressed fears that it might lead to a kind of arms race among investors. "A lot of companies that probably... View Details
Keywords: by Michael Blanding; Financial Services
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