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  • All HBS Web  (8,076)
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  • 09 Jun 2003
  • Research & Ideas

Incentives and Operational Excellence

needs to rent the tape ten times to break even, the channel breaks even on the first rental. (Video stores often make money on late fees, Narayanan noted.) One contracting... View Details
Keywords: by Martha Lagace
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

thrive? Bhaskar Chakravorti: Let me start with a replay of a conversation I had recently with Frederick, the person who runs the auto repair shop where I regularly take my 1998 and 2002 vintage cars. I View Details
Keywords: by Martha Lagace
  • 26 Nov 2001
  • Research & Ideas

Manager or Mentor? Why You Must Be Both

Missouri. There's a lot of history attached to this accent." The professor asked him, "What's it like to be up there in the classroom?" "I thought it was a... View Details
Keywords: by Martha Lagace
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

a me-centric view of life, then what seems rational to me as an individual may appear irrational in the context of social norms." Michael Linz asked to what extent a response to View Details
Keywords: by Jim Heskett
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

have been preoccupied with the question of financial institutions becoming too big to fail. But recent data points have me asking whether the relevant question should be... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

processes, and technology. Here are six essential questions for leaders to ask as they evaluate the operational resilience of this triad: Are we sufficiently prepared for problems when they arise?: People:... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

high-risk, high-reward approach, they should be prepared for such young leaders to fail, and thus need a “Plan B.” One step teams and organizations can take is to ask former CEOs to serve as advisors when younger, leapfrogging CEOs are... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 08 Mar 2004
  • Research & Ideas

Secret to Success: Go for “Just Enough”

self-examination caused many to ask whether they were making all they could of their lives. Author Po Bronson struck a newly exposed nerve with the book What Should I Do with My Life? His message is about a... View Details
Keywords: by Laura Nash & Howard Stevenson
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

questions come up and new questions about the evolving landscape come up,” he says, “we’re hoping to keep asking in rapid fire questions to small business owners to help guide View Details
Keywords: by Kristen Senz; Financial Services
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

urban district has cracked the code about how to spread excellence across its entire system. We asked our nine districts what their biggest barriers were in achieving excellence at scale, and they described... View Details
Keywords: by Mallory Stark; Education
  • 30 Jun 2020
  • What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

SUMMING UP Do We Need Business School Courses On Inclusion and ‘Voice’? Responses to this month’s column suggest that the issue it raised—recruitment of minority talent into business careers—was somewhat narrow and off-target. Kristin... View Details
Keywords: by James Heskett; Education
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

tracking system. It asks an employer: If someone has a gap in their work history, how should I treat that? If there’s a gap of more than six months, 50 percent of employers will drop a person from the... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

letter from the Recording Industry Association of America, Inc. (RIAA) asking him to shut down eDonkey, MetaMachine's popular file-sharing system. In September 2005, more than 30 million users relied on... View Details
Keywords: Martha Lagace
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

Questions being asked include: Does corporate accountability reporting have measurable economic consequences for society? What is the effect on the firm? How does View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

surprised to learn that a student who worked in the U.S. pulp industry was asked by his co-workers to punch them out later than they actually finished work. Management apparently was aware of this practice... View Details
Keywords: by Martha Lagace
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

The strained presidential transition facing President-elect Joe Biden probably rings true for many CEOs and other business leaders stepping into new positions of power. We asked Rosabeth Moss Kanter, an... View Details
Keywords: by Sean Silverthorne
  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

require, you get the desktop that meets your profile. An alternative to reducing variety would be to help consumers to navigate the variety that exists. Other manufacturers take this a step further and... View Details
Keywords: by Poping Lin; Consumer Products
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

but they will inform the process by asking questions like "How do we keep suppliers from accessing the payroll data?" Just as companies keep an eye on their equipment... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 24 Oct 2005
  • Research & Ideas

IPR: Protecting Your Technology Transfers

local economies where they do business. We asked Harvard Business School professor C. Fritz Foley to discuss the research, which he conducted with Lee Branstetter and Raymond Fisman, both of View Details
Keywords: by Cynthia Churchwell
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