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Show Results For
- All HBS Web
(14,264)
- People (41)
- News (3,678)
- Research (8,136)
- Events (67)
- Multimedia (64)
- Faculty Publications (5,406)
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
matter. Now the most important aspect of reviews are the quality of the reviews, how many stars you’re getting. And then we start to come into some trouble. How does a hotel manage the quality of a person’s review? There’s a study that... View Details
- 30 Jun 2019
- Working Paper Summaries
The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
when more than 50 people in 11 states were sickened by an initial E. coli outbreak. “Do those smaller local organic growers have the experience, resources, and commitment to test their products for various food safety risks?” The chain... View Details
- 07 Aug 2017
- Research & Ideas
'Be Yourself (Within Reason)' and Other Job Search Survival Tips
strategy, and develop a hobby—all to face weeks on the road interviewing at far-flung institutions. Rouen teaches in the Accounting and Management Unit, having recently completed his own job hunt, which brought him to Harvard. Although... View Details
- 09 Mar 2016
- Lessons from the Classroom
In This Classroom, Beer Can Improve Your Grade
simulations, but Strategic Brew stands alone in scope. All 940 first-year students play the game simultaneously as part of the required Strategy course. Roughly 40 faculty and project members manage and supervise the events. “It’s a... View Details
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
Two books helped to spark the trend. The first, Workforce 2000: Work and Workers for the Twenty-First Century, by William B. Johnstone and Arnold E. Packer, boldly predicted that by the year 2000 only 15... View Details
Keywords: by Martha Lagace
- 21 May 2015
- Working Paper Summaries
Incentives versus Reciprocity: Insights from a Field Experiment
Keywords: by Doug J. Chung & Das Narayandas
- 06 Apr 2007
- What Do You Think?
Will Market Forces Stop Global Warming?
it, "When companies have to play by the same rules, then fair competition can take place terms and conditions for all concerned industries worldwide seems to be a must." The one question that is within the realm of View Details
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
industries looking for ways to manage markets. Many states in the early 1930s created administrative boards to control competitive practices, wages, and retail prices industry by industry. “The crisis of the... View Details
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
mountain in the world or how many zeros you tally up in your portfolio. New levels of human performance take us closer to the gods and set the stage for what we hope is excellence in our own DNA. These moments also make good copy. Rocketing success markers that are... View Details
Keywords: by Laura Nash & Howard Stevenson
- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
entrepreneurs discussing women's often uneasy relationship with money and power. Their panel session, titled "Women and Entrepreneurship in Contemporary America," held on October 25 as part of the two-day conference, was moderated View Details
Keywords: by Martha Lagace
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
Totally eliminating friction is unrealistic on the battlefield and at the bargaining table. In both instances, you need the authority and the emotional steadiness to cope in spite of uncertainty. Strategy is further complicated by the... View Details
- 16 Jan 2008
- Working Paper Summaries
The Political Economy of “Natural” Disasters
Keywords: by Charles Cohen & Eric D. Werker
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
Every business leader faces difficult tradeoffs when working to make a company both profitable and purposeful. But leaders who articulate a company’s deep purpose can tap into that broader vision to help them navigate short-term decisions View Details
Keywords: by Ranjay Gulati
- 26 Jun 2000
- Research & Ideas
Three Countries, Three Choices in Post-Soviet Eurasia
theoretical frameworks of international political economy (IPE) to date have not adequately recognized nationalism's real sway. (See sidebar, "Dueling Theories of IPE.") By analyzing the effects of nationalism on the three... View Details
Keywords: by Martha Lagace
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
sense of co-creation and ensure engagement.” Do asrarqureshi and Jainn have something here? Do super stretch goals require more commitment than a large organization can muster? What do you think? Original Column Remember the days when View Details
Keywords: by James Heskett
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
be on the verge of another significant advance. For if the mutual fund first empowered the "little guy" by encouraging him to visit Wall Street, the Internet has captured the Street and placed it... View Details
- 29 Nov 2004
- Research & Ideas
Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors
outside firms, and that knowledge is diffusing in both directions." One implication for executives: Don't lock your scientists, researchers, and inventors in ivory towers. Your organization will benefit by the knowledge that flows to... View Details
- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
Now, at 79, Fauci is the central figure that Americans depend upon to lead us through this crisis with his honest, candid advice and counsel. Last week he was on all five Sunday talk shows and then on a Facebook Live show with Mark Zuckerberg, followed View Details
- 24 Oct 2005
- Research & Ideas
IPR: Protecting Your Technology Transfers
visited factories producing clothing and fabric and compared the techniques used by competitors in different parts of the world, I began thinking about the factors firms consider when deciding what kinds of... View Details
Keywords: by Cynthia Churchwell