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  • All HBS Web  (9,875)
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  • 3 Dec 2008
  • Other Presentation

Value-Based Health Care Delivery: Implications for Japan

By: Michael E. Porter
Dr. Yuji Yamamoto made substantial contributions to this presentation. The author also thanks Jennifer Baron, Senior Researcher, for her valuable assistance. This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care:... View Details
Keywords: Health Care and Treatment; Japan
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Porter, Michael E. "Value-Based Health Care Delivery: Implications for Japan." American Chamber of Commerce in Japan, Tokyo, Japan, December 3, 2008.
  • 28 Mar 2013
  • News

Is the U.S. Manufacturing Renaissance Real?

  • 09 Apr 2025
  • Video

The Capitals Coalition | Natalie Nicholles discusses why our economic system must evolve beyond GDP

  • 30 May 2024
  • Video

BiGS Voices from Latin America: An Interview with Gaston Bottazzini

  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

think the chances of a government plan supplanting private options are slim," he writes. But the existence of both public and private insurance plans might provide enough competition to improve overall value for patients. Professor... View Details
Keywords: by Staff; Health
  • 15 Sep 2015
  • Working Paper Summaries

Materiality in Corporate Governance: The Statement of Significant Audiences and Materiality

Keywords: by Robert G. Eccles & Tim Youmans
  • July 2015 (Revised July 2016)
  • Case

SF Express: From Delivery to E-Commerce

By: Feng Zhu and David Lane
Shunfeng Express (SF), China's leading express delivery firm, in May 2014 opened the first 500 of several thousand Heike stores, which allowed consumers to buy and try out SF's own e-commerce offerings, in addition to other services. As an example of China's... View Details
Keywords: Shunfeng Express; Heike; Express Delivery; Alibaba; Tencent; JD.com; China; O2O; Logistics; Strategy; Service Delivery; China
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Zhu, Feng, and David Lane. "SF Express: From Delivery to E-Commerce." Harvard Business School Case 616-003, July 2015. (Revised July 2016.)
  • June 2001
  • Case

Privatization of Anatolia National Telekom, The: EUTEL Confidential Instructions

Anatolia National Telekom is a multiparty negotiation simulation patterned after the Turkish government's aborted attempt to privatize its state-owned telecommunications monopoly, Turk Telekom, in late 1997. Provides participants with an opportunity to identify and... View Details
Keywords: Negotiation Process; Emerging Markets; Privatization; State Ownership; Telecommunications Industry; Turkey
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Watkins, Michael D., Banu Ozcan, Burkhard Schrage, and Paul Vaaler. "Privatization of Anatolia National Telekom, The: EUTEL Confidential Instructions." Harvard Business School Case 801-435, June 2001.
  • August 2000 (Revised February 2001)
  • Background Note

Expense Recognition

By: Paul M. Healy and Preeti Choudhary
Recording expenses is not often clear-cut and can require considerable management judgment. This case discusses expense recognition in straightforward situations and then considers expense transactions that may be more complex to record. It uses examples that include... View Details
Keywords: Accounting; Cost; Financial Statements
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Healy, Paul M., and Preeti Choudhary. "Expense Recognition." Harvard Business School Background Note 101-015, August 2000. (Revised February 2001.)
  • 17 Feb 2011
  • News

Business Ready for 'Shared Values,' But Government Lags

  • 01 May 2013
  • News

The Performance Frontier: Innovating for a Sustainable Strategy

    Malcolm S. Salter

    Malcolm Salter has been a member of the Harvard Business School faculty since 1967. His teaching and research focus on issues of corporate strategy, organization, and governance.

    In addition to teaching at HBS, he has held faculty positions at the Harvard... View Details

    Keywords: arts; automobiles; energy; investment banking industry; retailing; venture capital industry

      John A. Quelch

      John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business.  Between 2017 and 2023 he was the Leonard M. Miller University... View Details

      Keywords: advertising; broadcasting; consumer products; e-commerce industry; fashion; fast food; federal government; financial services; food; food processing; health care; high technology; marketing industry; media
      • 2023
      • Working Paper

      Culture as a Signal: Evidence from a Natural Field Experiment

      By: Wei Cai, Dennis Campbell and Jiehang Yu
      The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
      Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
      Citation
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      Cai, Wei, Dennis Campbell, and Jiehang Yu. "Culture as a Signal: Evidence from a Natural Field Experiment." SSRN Working Paper Series, No. 4447603, May 2023.
      • 2020
      • Case

      Building Transparency within the Sustainable Apparel Coalition: The Road to Successful Pre-Competitive Collaboration

      By: Andrew J. Hoffman
      The Sustainable Apparel Coalition (SAC) was founded in 2010 to develop a common set of sustainability standards for the apparel, footwear, and home textile industries. The organization was an example of pre-competitive collaboration, a strategy in which companies... View Details
      Keywords: Environmental Sustainability; Cooperation; Social Issues; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Performance Evaluation; Apparel and Accessories Industry
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      Hoffman, Andrew J. "Building Transparency within the Sustainable Apparel Coalition: The Road to Successful Pre-Competitive Collaboration." William Davidson Institute Case 8-059-399, 2020.
      • 2015
      • Working Paper

      Can Marshall's Clusters Survive Globalization?

      By: Giulio Buciuni and Gary P. Pisano
      It is widely presumed that in today's globalized economy, the value of geographic clustering of manufacturing industries is no longer valuable. Manufacturing is represented as a highly mobile "commodity" that can be sourced from anywhere in the world where factor costs... View Details
      Keywords: Manufacturing; Globalization; Marshall Industrial Clusters; Global Supply Chains; Manufacturing Industry
      Citation
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      Buciuni, Giulio, and Gary P. Pisano. "Can Marshall's Clusters Survive Globalization?" Harvard Business School Working Paper, No. 15-088, May 2015.
      • 2012
      • Chapter

      Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM

      By: Jill Avery and Susan Fournier
      With incidences in the 20%–25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime value of their customer portfolios. This chapter traces the relationship trajectory of a 30-year customer of Filene's... View Details
      Keywords: Brands; Brand Management; CRM; Customer Relationship Management; Customer Focus and Relationships; Customers; Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Consumer Products Industry
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      Avery, Jill, and Susan Fournier. "Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM." In Consumer-Brand Relationships: Theory and Practice, edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin, 301–316. Routledge, 2012. (Paperback edition published in 2013.)
      • 19 Jul 2016
      • Working Paper Summaries

      Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

      Keywords: by Gary P. Pisano
      • Research Summary

      Is there an especially large endowment effect for virtuous choices?

      Ben's research focuses on issues of self-control.  Specifically, his work on the endowment effect (the finding that people value things more once they own them).  His work suggests that the size of the endowment effect is influenced by the type of... View Details

      • March 1993 (Revised March 1994)
      • Case

      Sierra On-Line, Inc. (A)

      Sierra On-Line, a fast growing software developer, is criticized by a Forbes journalist for excessively capitalizing software development costs. In contrast to most other software developers that typically capitalize about 20% of R&D costs, Sierra capitalizes 80%.... View Details
      Keywords: Applications and Software; Financial Statements; Corporate Finance; Information Technology Industry
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      Wilson, G. Peter, and Elizabeth H. McNair. "Sierra On-Line, Inc. (A)." Harvard Business School Case 193-142, March 1993. (Revised March 1994.)
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