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    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • 24 Jun 2013
    • Working Paper Summaries

    The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

    Keywords: by Robert L. Simons
    • 2010
    • Chapter

    Measuring and Managing Macrofinancial Risk and Financial Stability: A New Framework

    By: Dale F. Gray, Robert C. Merton and Zvi Bodie
    This paper proposes a new approach to improve the way central banks can analyze and manage the financial risks of a national economy. It is based on the modern theory and practice of contingent claims analysis (CCA), which is successfully used today at the level of... View Details
    Keywords: Financial Statements; Economy; Financial Condition; Central Banking; Management Analysis, Tools, and Techniques; Management Practices and Processes; Risk Management; Measurement and Metrics; System Shocks
    Related
    • January 2016 (Revised July 2018)
    • Case

    Cyberdyne: A Leap to the Future

    By: Doug J. Chung and Mayuka Yamazaki
    Cyberdyne Inc. was a Japanese technology venture that wanted to commercialize a hybrid assistive limb (HAL). HAL was a robotic exoskeleton system for people who had difficulty walking due to nervous system disabilities resulting from stroke, spinal cord injury (SCI),... View Details
    Keywords: Go-to-market Strategy; Pricing; Sales Channel; Technological Innovation; Marketing; Sales; Distribution; Strategy; Medical Devices and Supplies Industry
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    • January 2010 (Revised August 2010)
    • Background Note

    Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading

    By: Rosabeth M. Kanter and Rakesh Khurana
    Large-scale societal issues increasingly appear on the agenda of business leaders, including poverty, health, education, business-government relations, and the degradation of the environment. These problems are not entirely new, but the forces of globalization and the... View Details
    Keywords: Change Management; Framework; Global Range; Leadership; Business and Stakeholder Relations; Social Enterprise; Social Issues; Complexity
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    • 22 Mar 2024
    • Research & Ideas

    Open Source Software: The $9 Trillion Resource Companies Take for Granted

    value, in part because their study didn’t include operating systems, the part of a computer system that controls all the other programs. “When we first came up with numbers in the trillions, we thought, ‘Nobody's going to believe this,’”... View Details
    Keywords: by Rachel Layne; Computer; Information Technology; Technology
    • 22 Feb 2010
    • Op-Ed

    Tragedy at Toyota: How Not to Lead in Crisis

    vaunted quality system failed. CEO Toyoda should take personal responsibility by saying that he pushed too hard for growth and neglected quality. By admitting his errors, he gives every Toyota employee permission to acknowledge mistakes... View Details
    Keywords: by William George; Auto
    • 2008
    • Working Paper

    The Sciences of Design: Observations on an Emerging Field

    By: Sandeep Purao, Carliss Y. Baldwin, Alan Hevner, Veda C. Storey, Jan Pries-Heje, Brian Smith and Ying Zhu
    The boundaries and contours of design sciences continue to undergo definition and refinement. In many ways, the sciences of design defy disciplinary characterization. They demand multiple epistemologies, theoretical orientations (e.g. construction, analysis or... View Details
    Keywords: Design; Engineering; Knowledge Use and Leverage; Research; Science; Boundaries; Value
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    • Web

    U.S. Competitiveness

    latest survey findings and eight years of prior research on the competitiveness of the United States—highlights a disturbing pattern: structural failures in the U.S. political system continue to prevent meaningful progress on actions... View Details
    • May 2021
    • Article

    Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being

    By: Lisa Rotenstein, Robert S. Huckman and Christine K. Cassel
    The COVID-19 crisis has forced physicians to make daily decisions that require knowledge and skills they did not acquire as part of their biomedical training. Physicians are being called upon to be both managers—able to set processes and structures—and leaders—capable... View Details
    Keywords: Health Care and Treatment; Management; Leadership; Health Pandemics; Health Industry
    Related
    • 04 Mar 2024
    • Research & Ideas

    Want to Make Diversity Stick? Break the Cycle of Sameness

    When US Supreme Court Justice Ruth Bader Ginsburg died in 2020, Harvard Business School Assistant Professor Edward Chang noticed something interesting: To fill the vacancy, then-President Donald Trump replaced Ginsburg with another woman, Amy Coney Barrett, even though... View Details
    Keywords: by Michael Blanding
    • October 2024
    • Module Note

    Purpose of the Firm

    By: Debora L. Spar and Julia M. Comeau
    Purpose of the Firm (PoF) is a short module designed to explore how, and under what circumstances, business leaders can harness the power of capitalism and markets to “make a difference in the world”—that is, to address a significant societal problem as a commercial... View Details
    Keywords: Social Accounting; Purpose; Corporate Social Responsibility and Impact; Social Enterprise; Mission and Purpose; Leadership
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    • August 2022
    • Case

    Atlanta Ransomware Attack (A)

    By: Amit Goldenberg and Julian Zlatev
    This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
    Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Georgia (state, US); Atlanta
    Related
    • January 2022
    • Case

    Hybrid Classroom - an Opportunity or a Threat?

    By: V.G. Narayanan
    When the Covid pandemic struck in the spring of 2020, HBS pivoted to remote instruction while maintaining the interactive and engaged discussions which distinguished the case system pedagogy. In fall 2020 HBS adopted a hybrid approach, fitting out its classrooms with... View Details
    Keywords: Education; Teaching; Higher Education; Technology Adoption; Digital Platforms; Internet and the Web; Adaptation; Opportunities; Education Industry
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    • Article

    An Exploration of Marketing's Impact on Society: A Perspective Linked to Democracy

    By: John A. Quelch and Katherine Jocz
    The authors propose a political theory perspective for examining the impact of the modern aggregate marketing system on consumer welfare and society. Specifically, they suggest that the benefits marketing delivers to consumers are similar to the conditions required for... View Details
    Keywords: Government and Politics; Marketing; Demand and Consumers; Welfare
    Related
    • April 2003 (Revised October 2003)
    • Case

    Banking on Germany?

    Explores the causes and consequences of transforming Germany's bank-oriented financial system into one more oriented to capital markets. The economics of globalization, international accords such as Basel II, EU financial policies, and Germany's own regulatory reforms... View Details
    Keywords: Corporate Governance; Financial Crisis; Banks and Banking; Banking Industry; Germany
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    • July 2001 (Revised February 2003)
    • Case

    Recall 2000: Bridgestone Corp. (A)

    By: Lynn S. Paine
    In September 2000, the president of Bridgestone-Firestone, the U.S. subsidiary of Japan's Bridgestone Corp., was invited to appear before a U.S. congressional subcommittee investigating the August 2000 recall of more than 6.5 million tires made by the subsidiary. The... View Details
    Keywords: History; Crisis Management; Business Processes; Cross-Cultural and Cross-Border Issues; Manufacturing Industry; Auto Industry; Rubber Industry; Japan; United States
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    • Research Summary

    Markets and Market Design

    The topic on which I currently spend the most of my research energy is the study of strategic interaction and reputation systems on eBay and similar markets from an applied, market design perspective. The rise of the Internet allowed a whole new generation of markets... View Details
    • July 2024
    • Case

    Living up to Purpose and Performance at Parker Hannifin

    By: Hubert Joly, Alicia Dadlani and Martha Hostetter
    In 2019, Parker Hannifin, one of the world’s largest manufacturers of motion and control technologies, did something unusual for an industrial company: it created a purpose statement. Even though it already had a clear business strategy and longstanding culture of... View Details
    Keywords: Mission and Purpose; Health Pandemics; Leadership; Business or Company Management; Organizational Culture; Business Strategy; Communication Strategy; Manufacturing Industry; Industrial Products Industry; Cleveland; Ohio; United States
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    • June 2024
    • Supplement

    Zeswitz Music (A)

    By: Richard S. Ruback and Royce Yudkoff
    Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.
    Abstract: In July of 2013, Randy Shayler (HBS, 2012) acquired Zeswitz Music, a musical instrument rental company based in Reading,... View Details
    Keywords: Customer Focus and Relationships; Business Strategy; Acquisition; Revenue; Marketing; Music Industry; Retail Industry; Pennsylvania
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