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- All HBS Web
(2,966)
- People (1)
- News (659)
- Research (1,850)
- Events (9)
- Multimedia (6)
- Faculty Publications (1,238)
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger Abstract—Based on decades of... View Details
Keywords: Carmen Nobel
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
Strategy, published by Oxford University Press. Contributors to the book include Harvard Business School's Clayton M. Christensen, Walter Kuemmerle, and Thomas R. Eisenmann, as well as nine other scholars. Bower and Gilbert recently sat... View Details
Keywords: by Martha Lagace
- 03 Sep 2018
- News
Moving Pictures
Hannah and directed by Steven Spielberg, is a riveting case analysis of business leadership in action through the lens of Washington Post publisher Katharine Graham’s decision to publish the then classified... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
The following is an excerpt that was adapted and lightly edited from chapter nine of Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win, written by Feng Zhu and Bonnie Yining Cao and published August 20, 2024. In... View Details
- 25 Jan 2022
- Blog Post
Feeling Seen: What to Say When Your Employees Are Not OK
verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal Trust, was recently View Details
Keywords: All Industries
- February 2003
- Teaching Note
Bush Boake Allen (TN)
By: Stefan H. Thomke
Teaching Note for (9-601-061). View Details
- March 2006 (Revised December 2009)
- Compilation
Skype
By: Peter A. Coles and Thomas R. Eisenmann
Presents eBay's rationale for its $2.6 billion acquisition in late 2005 of Skype, a fast growing voice-over-Internet protocol (VoIP) provider. Describes Skype's history, technology, business model, and competition, as well as government regulation of VoIP services. View Details
- 01 Jun 1996
- News
Class Acts
participants with a glimpse into the future of cyberspace. Next year, Kapoor may find himself an invited guest at that event, since he'll be working on content development at the @Home Network, a high-profile Silicon Valley startup providing high-speed View Details
- February 22, 2023
- Article
How to Seed Organic Marketing in a Video-First World
By: Ayelet Israeli, Leonard A. Schlesinger and Matt Higgins
Early direct-to-consumer (DTC) companies relied on plentiful capital and low-cost digital marketing to power growth. But as this sector has matured, capital is more constrained, social media is more cluttered, and customer acquisition costs are rising. DTC companies... View Details
Keywords: Online Business; Ecommerce; E-commerce; E-Commerce Strategy; Omnichannel Retail; Omnichannel Retailing; Influencer Marketing; Consumer; Organic Growth; Video Advertising; Promotion; Celebrities; Online Advertising; Online Channel; Online Communities; Online Community; Go To Market Strategy; Platform; Media; Media Content; Digital; Digital Culture; Digital Influencers; Direct To Consumer Marketing; Direct-to-consumer; Innovation ＆ Entrepreneurship; Innovation; Sales; Digital Platforms; Digital Marketing; Digital Strategy; Consumer Behavior; Internet and the Web; Advertising; Business Model; Growth Management; Marketing; Marketing Strategy; Marketing Channels; Marketing Communications; Communication Strategy; Innovation Strategy; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; United States; North America
Israeli, Ayelet, Leonard A. Schlesinger, and Matt Higgins. "How to Seed Organic Marketing in a Video-First World." Harvard Business Review (website) (February 22, 2023).
- 13 Jul 2016
- Blog Post
How To Hire A Millennial
the largest portion of the workforce and already starting to rewrite the rules. Companies must learn to play by those rules or risk losing out. Gradual changes to the old human resources playbook are no longer sufficient. This post was originally View Details
Keywords: All Industries
- 01 Dec 1996
- News
Starting Up and Starting Over
innovation within such a structure. In the 1930s and 1940s, Deans Wallace B. Donham and Donald K. David oversaw significant research on the importance of innovators to business. Much of this material was published in the Harvard Studies... View Details
- 09 Jun 2017
- News
Curating the Cuisine of Southwest China
verge of extraordinary economic growth. And with GDP growth, people will start to travel. Except back then, there was no market segmentation, whatever-- when you talk about traveling to China, everybody had the same itinerary, the same... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
countries. I find that price levels are identical about 72% of the time. Price changes are not synchronized but have similar frequencies and average sizes. These results have implications for national statistical offices, researchers using online data, and anyone... View Details
Keywords: Sean Silverthorne
- May 1983 (Revised December 1987)
- Case
Technical Data Corp.
Describes a decision confronting the president of a small company about selling some or all of the shares in his company to another firm. Technical Data Corp. provides analytical services to professional bond market traders over a system of computer terminals operated... View Details
Keywords: Stocks; Entrepreneurship; Business Startups; Internet and the Web; Information Infrastructure; Mobile and Wireless Technology; Valuation; Negotiation Tactics; Mergers and Acquisitions; Corporate Strategy; Horizontal Integration; Information Industry; Information Industry
Sahlman, William A. "Technical Data Corp." Harvard Business School Case 283-072, May 1983. (Revised December 1987.)
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
new book, Career Imprints: Creating Leaders Across an Industry, is scheduled to be published in April by Jossey-Bass. Mallory Stark: What is career imprinting? Monica Higgins: Career imprinting refers to the process by which individuals... View Details
Keywords: by Mallory Stark
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
written by Lal with HBS colleague David Bell, was published in Quantitative Marketing and Economics last June. Lal discusses his findings with Manda Salls. Salls: Frequent shopper programs have become part of the shopper's landscape. What... View Details
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
discriminate, and that piracy may even result in higher profits to Microsoft! Finally, the paper investigates the societal welfare consequences of OSS availability by comparing different industry structures (monopoly and duopoly). We find... View Details
- 01 Mar 2015
- News
Feedback
Five Degrees of Doriot Re: Lasting lessons My fondest memory of the Business School is having lunch with the professor and discussing my thesis on “making the automatic factory a reality” that I did with classmate John Diebold. Doriot encouraged me to join Cordis... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
Within and in Others By Dr. Srikanth Gaddam (OPM 43) Independently Published From vision setting and decision-making to creative thinking and risk-taking, you need to juggle numerous demands at once to become an effective and thriving... View Details
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
working paper, published this year, titled "Promoting a Management Revolution in Public Education." Mallory Stark: How does the PELP program operate? Stacey Childress and Allen Grossman: PELP operates as a learning laboratory... View Details