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  • June 2020
  • Case

RBC: Transforming Transformation (A)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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  • 2013
  • Book

The Political Economy of Empire in the Early Modern World

By: Sophus A. Reinert and Pernille Røge
This volume recasts our understanding of the practical and theoretical foundations and dynamic experiences of early modern imperialism. The imperial encounter with political economy was neither uniform across political, economic, cultural, and religious constellations... View Details
Keywords: Political Economy; Early Modern Imperialism; Economy; Government and Politics
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  • 2011
  • Working Paper

CEO Bonus Plans: And How to Fix Them

By: Kevin J. Murphy and Michael C. Jensen
Almost all CEO and executive bonus plans have serious design flaws that limit their benefits dramatically. Such poorly designed executive bonus plans destroy value by providing incentives to manipulate the timing of earnings, mislead the board about organizational... View Details
Keywords: Business Earnings; Competency and Skills; Cost of Capital; Executive Compensation; Risk Management; Performance Evaluation; Projects; Motivation and Incentives; Value
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  • Article

Happiness on Tap: Piped Water Adoption in Urban Morocco

By: Florencia Devoto, Esther Duflo, Pascaline Dupas, William Pariente and Vincent Pons
Connecting private dwellings to the water main is expensive and typically cannot be publicly financed. We show that households' willingness to pay for a private connection is high when it can be purchased on credit, not because a connection improves health but because... View Details
Keywords: Water Supply; Urban Development; Household; Credit; Well-being; Morocco
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    The Price Effects of Cross-Market Mergers: Theory and Evidence from the Hospital Industry

    We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are bundled by a common intermediary. Focusing on hospital mergers across distinct geographic markets, we show that such... View Details
    • Web

    Faculty & Research

    of Avoidable Health Care By: Amitabh Chandra , Pragya Kakani and Simone Matecna We measure whether expert patients – those trained as physicians and nurses – have fewer emergency department visits and the reasons for these differences.... View Details

      Lauren H. Cohen

      Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

      Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government
      • 22 Apr 2013
      • Working Paper Summaries

      Competing with Privacy

      Keywords: by Ramon Casadesus-Masanell & Andres Hervas-Drane; Publishing
      • Research Summary

      The Baby Business: How Markets are Changing the Future of Birth

      By: Debora L. Spar
      It is difficult to conceive of the child as commerce. For even at the start of the 21st century, we like to believe that some things remain beyond both markets and science; that there are some things that money can't buy. In economic terms, these things are defined as... View Details
      • 26 Sep 2023
      • Blog Post

      HBS Latino Student Association Spotlight: Francesco Rossi (MBA 2024)

      certain elements of Peru were conspicuously absent from my life. I yearned for the cuisine, the vibrant national holiday celebrations, the fervor for soccer, and so much more. Yet, I came to understand that... View Details
      • 22 Jan 2014
      • News

      High-Tech Immigrant Workers Don’t Cost US Jobs

      • 22 Aug 2016
      • Research & Ideas

      Master the One-on-One Meeting

      that you do this with all employees who work directly for you. No one is being singled out. Book a regular cadence of 1:1s. They should not be ad-hoc. It’s ok to skip one every once and awhile, but having it... View Details
      Keywords: by Julia B. Austin
      • January–February 2019
      • Article

      Corporate Purpose and Financial Performance

      By: Claudine Gartenberg, Andrea Prat and George Serafeim
      We construct a measure of corporate purpose within a sample of U.S. companies based on approximately 500,000 survey responses of worker perceptions about their employers. We find that this measure of purpose is not related to financial performance. However, high... View Details
      Keywords: Corporate Purpose; Purpose; Employee Motivation; Belief Systems; Corporate Performance; Human Capital; Middle Management; Culture; Corporate Culture; Meaning; Mission and Purpose; Organizational Culture; Employees; Perception; Values and Beliefs; Performance Effectiveness
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      • February 2024
      • Supplement

      Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

      By: Emily Truelove, Michelle Zhang and Alpana Thapar
      Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details
      Keywords: Technology; Telecommunications; Employee Mobility; Leading Change; Human Resources; Organizational Culture; Transformation; Talent and Talent Management; Change Management; Employee Relationship Management; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates
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      • 14 Feb 2017
      • News

      Senate Conflicts Aren't New — And They Used To Be Much Bloodier

      • 19 Jun 2009
      • Research Event

      Business Summit: The Evolution of Agribusiness

      to be seen not just as economically important, but as a critical part of society. Agribusiness touches on health, nutrition, safety, science, and government. One particular step in the evolutionary process is a transformation that... View Details
      Keywords: Re: David E. Bell & Ray A. Goldberg; Agriculture & Agribusiness

        Robert S. Kaplan

        Robert S. Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He joined the HBS faculty in 1984 after spending 16 years on the faculty of the business school at Carnegie-Mellon University, where he... View Details

        Keywords: health care; nonprofit industry
        • June 2007
        • Article

        Merchant or Two-Sided Platform?

        By: Andrei Hagiu
        This paper provides a first pass at clarifying the economic tradeoffs between two polar strategies for market intermediation: the "merchant" mode, in which the intermediary buys from sellers and resells to buyers; and the "two-sided platform" mode, under which the... View Details
        Keywords: Merchants; Two-sided Platforms; Intermediaries; Two-Sided Markets; Digital Platforms
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        • June 2014 (Revised November 2015)
        • Case

        Via Verde

        By: Arthur I Segel, Nicolas P. Retsinas, Philip Berkman, Sean Liu, Jared Katseff and Shawn Tuli
        Developers Jonathan Rose and Adam Weinstein were trying to determine which of three proposals to submit to the city of New York in response to a RFP to create an affordable housing project in the South Bronx. The site, referred to as Via Verde, was a 1.5-acre... View Details
        Keywords: Jonathan Rose Companies; Affordable Housing; Property; Real Estate Industry; United States
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        • 22 May 2012
        • Working Paper Summaries

        Componential Theory of Creativity

        Keywords: by Teresa M. Amabile