Learning From Failure - Publications - Faculty & Research

23 Feb 2021
Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

experience, but they’re not set up to gather the anecdotes from all of their staff in order to come up with generalizable insights. So, I thought, how can we bridge the gap between the insights that research is producing with the managers... View Details

Keywords: by Danielle Kost; Apparel & Accessories

09 Jan 2006
What Do You Think?

Should More Transparency Extend to Education for Management?

Summing Up Questions concerning grade disclosure, voluntary or not, elicited a great deal of response from those readers exposed to every facet of the issue. Opinion on the immediate issue of disclosure was evenly divided. But a third... View Details

Keywords: by James Heskett; Education

16 Aug 2010
Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

that managers deliver ROI from their marketing investments; therefore, quantifying the effects of marketing decisions is imperative. At the same time, customer relationship management (CRM) software and emerging Web 2.0 applications are... View Details

Keywords: by Sarah Jane Gilbert

21 Feb 2012
Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

organization, but was far from broken. "Women's progress has really leveled off, and has been stuck for at least 10 years," says Robin J. Ely, the Warren Alpert Professor of Business Administration at Harvard Business School and... View Details

Keywords: by Maggie Starvish

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

communication exchanges, are not going to happen unless managers better integrate common standards. McAfee studied IBM's B2B midrange ordering system and interviewed key players to find out what worked and what didn't. Using his case study as background, he answered a... View Details

Keywords: by Sara Grant

22 Feb 2000
Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

imagery and heard the stories behind the imagery, I saw that images represent quite complex thinking," he says now. "I was learning about the autobiographical nature of images. I also became interested in digital imaging technology, and... View Details

Keywords: by Martha Lagace

07 May 2008
Research & Ideas

The Intellectual History of Harvard Business School

Christensen. Is it possible to capture in a few words how these five very different people contributed to the life of HBS and to describe their impact outside the School? Although these people are very different, there are nevertheless important lessons to be View Details

Keywords: by Richard S. Tedlow; Education

15 Jan 2007
Research & Ideas

The Business of Free Software

How much of your product do you share? Does your business model extract value from a core product or a portfolio of complementary products?" Most academic research has focused on individual contributions to OSS, but this working... View Details

Keywords: by Julia Hanna; Computer

15 Mar 2021
Office Hours

Readers Ask: What's the Next 'Big Thing' in Finance?

“Office Hours” series. During “Office Hours,” HBS experts field questions from Instagram users, responding through short videos. Cohen studies finance and innovation, producing research and courses about topics including fintech, asset... View Details

Keywords: by Kristen Senz; Financial Services

18 Jan 2021
Book

How Thinking Like a Startup Helps Governments Solve More Problems

seeing and learning from what other people are doing. Lagace: Why is this book relevant to business managers and leaders not in government? Weiss: A couple answers. If we are going to move toward... View Details

Keywords: by Martha Lagace

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

on the dynamics of one specific context. But the conflicting findings from past studies suggest that we may want to go beyond the scope of one industry or country to identify broader trends that may be missed in too narrow a scope.... View Details

Keywords: by Sean Silverthorne

20 Feb 2006
HBS Case

Oprah: A Case Study Comes Alive

thought there was potentially something generalizeable in Oprah's journey. I've always been interested in individuals whose experience summarizes large lessons for our moment. So, here, I was interested in what is it about Oprah that business leaders can View Details

Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation

14 Aug 2007
First Look

First Look: August 14, 2007

activism are high for the subset of targets that are acquired ex-post, but not detectably different from zero for targets that remain independent a year after the initial activist request. Announcement returns show a similar pattern.... View Details

Keywords: Martha Lagace

23 Apr 2013
First Look

First Look: April 23

number of challenges. He had learned a great deal from Military.com and Affinity Labs' first launches, but in the case of each new community was faced with how best to construct the vertical and attract a... View Details

Keywords: Sean Silverthorne

21 Apr 2003
Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

How's this for a mission statement: We make crummy products for non-consumers. But if you think that's the idea for an "F" paper in business school, you haven't been paying attention to success stories ranging from Henry Ford's... View Details

Keywords: by Sean Silverthorne

14 May 2001
Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

intellectual resources—using existing knowledge to improve performance or combining strands of knowledge to create something altogether new—can help companies respond to a surprising array of challenges, from fending off smaller, nimbler... View Details

Keywords: by Morten T. Hansen & Bolko Von Oetinger

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

great bottom line. Ton emphasizes the importance of scheduling and stability. Workers learn about their schedules one month in advance and don't have to work different shifts from one day to the next. Over... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

16 Dec 2015
Research & Ideas

What Happens When Zambian Schoolgirls Receive Negotiation Training

Many Zambian girls face major challenges early in life. They drop out of eighth and ninth grade at three times the rate of their male counterparts and contract HIV twice as often. Many will die due to complications associated with childbirth. View Details

Keywords: Re: Kathleen L. McGinn

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

which workers are vulnerable and what accommodations would best suit their specific needs. Learn from female leaders who have managed COVID-19 effectively Mark van Vugt, professor at VU University and... View Details

Keywords: by Dina Gerdeman

14 Jul 2006
Op-Ed

The Case for Consumer-Driven Medicaid

poorly educated and lack access to sources of information like the Internet. Although these sources are depicted as high tech, much of what patients learn actually comes from the phone and face-to-face... View Details

Keywords: by Regina E. Herzlinger

Publications