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Show Results For
- All HBS Web
(8,518)
- People (33)
- News (2,830)
- Research (3,219)
- Events (18)
- Multimedia (355)
- Faculty Publications (2,027)
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- 08 Oct 2013
- First Look
First Look: October 8
Thomas H. Lee Abstract—In health care, the days of business as usual are over. Around the world, every health care system is struggling with rising costs and uneven quality, despite the hard work of well-intentioned, well-trained clinicians. Health care View Details
Keywords: Sean Silverthorne
- 15 Oct 2001
- Research & Ideas
Four Questions for David Garvin and Michael Roberto
describe collaborative problem-solving. The "advocacy" process they mention is more of a contest among multiple points of view.Lagace: What leaders come to mind as people who use or have used the inquiry process to great... View Details
Keywords: by Martha Lagace
- 17 Apr 2006
- Research & Ideas
Resisting the Seductions of Success
chain. Tony is an up-and-coming leader with bright prospects. Then Tony makes two extraordinary decisions. First, he commits a serious but brilliantly undetectable crime. Next, despite the advice and pleas of everyone around him, Tony... View Details
- 07 Apr 2003
- Research & Ideas
Three Steps for Crisis Prevention
It's all too easy, of course, to play Monday-morning quarterback when things go terribly wrong. That's not our intent here. We readily admit that many surprises are unpredictable—that some bolts out of the blue really do come out of the blue—and in those cases View Details
Keywords: by Michael D. Watkins & Max H. Bazerman
- 01 Jun 2009
- Lessons from the Classroom
The Challenges of Investing in Science-Based Innovation
Breakthroughs faculty draw on a broad range of cases to address decisions faced by senior leaders of science-based organizations. Consider Kodak and the digital revolution. "Kodak saw that film was going to be outmoded, but it wasn't... View Details
- 05 May 2003
- Research & Ideas
What It Takes to Restore Trust in Business
well by defrauding investors." Nonprofit organizations "like our own universities, museums, churches—whose leaders should be talking about this, and talking about it more than they are, who should be providing some of the... View Details
- 17 Dec 2001
- Research & Ideas
Enterprising Women
is developing stem cell products to treat cancer, genetic disorders, and immune deficiencies. Keep Business Model Fluid "Know your timing," advised Susan Willet Bird, founder and president of Women.future, an organization that uses live and Web-based events... View Details
Keywords: by Julia Hanna
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Has Entered the Mainstream By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Leaders in all sectors, from business to sports to education, are increasingly wading into controversial political and social issues. Based on interviews with View Details
Keywords: Sean Silverthorne
- 02 Feb 2002
- What Do You Think?
Will the Societal Effects of Enron Exceed Those of September 11?
hard-to-understand financial accounting, hold the greatest hope for change. But these very investors were generally characterized as having both short memories and a high level of greed, not very promising characteristics for leaders of... View Details
Keywords: by James Heskett
- 16 Jul 2001
- Research & Ideas
How to Compete Like a Judo Strategist
success in judo strategy. "Our strategy," she notes, "is as much the art of exclusion as it is the art of inclusion, or what you are going to do." Rule Two: Stay On The Offensive But Avoid Frontal Assaults Successful judo strategists also stay on... View Details
Keywords: by David B. Yoffie & Mary Kwak
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
than existing studies because we believed that this was add greater nuance to the overall story. Although many important business leaders are discussed, we were able to devote a whole chapter to the Koç family and their business group... View Details
Keywords: by Sean Silverthorne
- 26 Jul 2016
- First Look
July 26, 2016
confirm that homophily, which here likely arises from social influence, permeates all scales of human behavior. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51392 May 2016 Seminars in Oncology Nursing Transformation of Health Care—Perspectives of... View Details
Keywords: Sean Silverthorne
- 21 Feb 2012
- Research & Ideas
Leadership Program for Women Targets Subtle Promotion Biases
training-up to be 'as good as' men," says Ely. "They don't take the systemic gender biases in organizations into account when educating women about how to move into and exercise leadership." How People Become Leaders The... View Details
Keywords: by Maggie Starvish
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
wealthy tourists. Airbnb remains Y Combinator’s biggest success story, but it was aggressive on-the-ground outreach that helped speed its early growth in key markets. Add in an industry with entrenched leaders and a limp economy in the... View Details
- 12 Nov 2014
- Op-Ed
A Challenge to the New Congress: Pass Housing Finance Reform
single security for both Fannie and Freddie. Now we must "get there" before inertia gains even more momentum. The new Congress must recommit itself to drafting legislation that will transform housing finance in the twenty-first century. Even the View Details
- 07 Dec 2009
- Research & Ideas
Government’s Positive Role in Kick-Starting Entrepreneurship
capital investments, and those that directly invest in companies and funds. First, it is necessary to ensure that entrepreneurship itself is an attractive option. Often, in their eagerness to get to the "fun stuff" of handing out money, public View Details
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger Abstract—Based on decades of... View Details
Keywords: Carmen Nobel
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
it or not, business leaders play a role in preventing and addressing humanitarian crises, like the Rohingya’s plight, Hussam says. “In the world that we live in, the global flow of goods and capital ties together all of human... View Details
Keywords: by Danielle Kost
- 31 Oct 2017
- Op-Ed
Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers
“women’s problems”) so that everyone, regardless of gender, race, or other minority category could use their talents and do their jobs with respect and dignity. That utopian fantasy is increasingly possible now that the numbers of women View Details
Keywords: by Rosabeth Moss Kanter
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
done, often without their customers’ knowledge, in order to meet goals for achieving “deeper” relationships with them. The number of a bank’s services supposedly used by each customer is a way in which Wells Fargo (and many other banks) measure customer loyalty. The... View Details
Keywords: by James Heskett