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  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

Focuses on Furman Selz's acquisition by Xerox in 1987; its return to a private company in 1993; and a second acquisition, by ING, in 1997. In particular, provides the opportunity to evaluate five major... View Details
Keywords: Martha Lagace
  • 23 Jun 2021
  • Blog Post

How I Sourced My Internship Outside of the US: Abena Nyantekyi-Owusu

interested in exploring a transition within infrastructure or considering a career in technology given my interest in the impact of tech on emerging markets,” she explained. “I... View Details
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

perspective on the organization. Since our focus reflects the preeminence of the Balanced Scorecard as the vehicle through which strategy is described and executed, an OSM is typically an outgrowth of a good... View Details
Keywords: by Martha Lagace
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708034 The Campaign for Bank Insurance in Antebellum New York Harvard Business School Case 708-037 The New York State Legislature had come to a standstill in 1829 View Details
Keywords: Martha Lagace
  • Profile

Soltan Bryce

as the center of a community.” As a high school student, Soltan put in more than 1,000 hours of volunteer service... View Details
  • 18 Apr 2005
  • Research & Ideas

Selling Luxury to Everyone

facials a year. Those services provide the company with a paying focus group from which it can gather feedback on its products. "Our customers are paying us $200 [a... View Details
Keywords: by Julie Jette; Consumer Products
  • 2016
  • Working Paper

Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

By: Hummy Song, Robert S. Huckman and Jason R. Barro
We consider the impact of cohort turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Health Care; Health Care Operations; Hospitals; Productivity; Empirical Operations; Service Delivery; Training; Performance Productivity; Health Care and Treatment; Health Industry; United States
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  • November 2010 (Revised January 2011)
  • Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde
The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details
Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry
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  • April 2000 (Revised July 2000)
  • Case

Family Feud (B): Andersen versus Andersen

By: Ashish Nanda
Arbitration proceedings have been initiated between Andersen Consulting and Arthur Andersen. The case details developments during 1999 and 2000, as the arbitration nears a decision. View Details
Keywords: Business Exit or Shutdown; Service Industry; Service Industry; United States
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  • 17 Dec 2013
  • First Look

First Look: December 17

activity. Today China has again emerged as a great power. Beijing is once more the capital of a multi-ethnic empire that dominates East Asia. Foreign students flock to China to... View Details
Keywords: Carmen Nobel
  • 30 Sep 2021
  • Blog Post

Driving Social Impact Through Consumer Behavior: Nonprofit to Finance to Retail with Nicole Krantz (MBA 2022)

student-run company, Campus Enterprises, as the Chief Operating Officer,” Krantz shared. “The company is several different ventures under one umbrella, and I founded a new cleaning View Details
Keywords: Retail
  • January 2022 (Revised December 2022)
  • Case

TotalEnergies’ Investment in Hyzon Motors

By: Vikram S. Gandhi and David Lane
In November 2021, Girish Nadkarni, the head of TotalEnergies’ corporate venture capital arm (TEV) was considering whether, and on what terms, to exit an investment in Hyzon Motors, a start-up supplier of hydrogen-powered trucks. TEV had invested $4 million in Hyzon,... View Details
Keywords: Business Units; Communication Intention and Meaning; Renewable Energy; Venture Capital; Growth and Development Strategy; Market Design; Standards; Commercialization; Investment Portfolio; Market Transactions; Energy Industry; Financial Services Industry; Transportation Industry; Europe; New York (city, NY)
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  • 12 Nov 2018
  • Blog Post

Student Portraits - Armed Forces Alumni Association

forward to serving on another submarine after school. LUCAS GEBHART / 101st Airborne Division, US Army ENTERED SERVICE FROM: Laconia, NH REASON FOR SERVING: I joined the Army in October of 2001, immediately following, and largely View Details
  • October 2023
  • Article

Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA

By: Matthew S. Johnson, David I. Levine and Michael W. Toffel
We study how a regulator can best target inspections. Our case study is a U.S. Occupational Safety and Health Administration (OSHA) program that randomly allocated some inspections. On average, each inspection averted 2.4 serious injuries (9%) over the next five years.... View Details
Keywords: Safety Regulations; Regulations; Regulatory Enforcement; Machine Learning Models; Safety; Operations; Service Operations; Production; Forecasting and Prediction; Decisions; United States
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  • January 2001
  • Case

Accrue Software, Inc.

In 2000, Accrue is one of three survivors of the initial consolidation of the Web traffic analysis software industry. However, entry from CRM software providers and consultants, as well as ASPs offering Web analysis services, has introduced new threats to Accrue. Newly... View Details
Keywords: Customer Value and Value Chain; Competitive Advantage; Software; Web Services Industry
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  • 30 Apr 2013
  • First Look

First Look: April 30

longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the National Health Service in the United Kingdom support these predictions and advance a relational view... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2006
  • Research & Ideas

When Gender Changes the Negotiation

The last few months have been trying for Maureen Park, the managing director of a small portfolio management firm. The firm's parent company, a large financial services... View Details
Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn
  • Web

Advisory Board - Entrepreneurship

Appex provided centralized services that enabled independent mobile carriers to operate as a single seamless network. Appex’s services included... View Details
  • 18 Feb 2014
  • First Look

First Look: February 18

exploit the grand cru classification of the chateaux of the Médoc, created in 1855, as a fixed hierarchical symbol of class status. The classification cannot be reversely affected by the quality chateaux... View Details
Keywords: Sean Silverthorne
  • Program

OPM Renew

discover a living and learning environment expressly designed for executive education. Review Our Campus Health & Safety Protocols Admissions Criteria and Process We admit candidates to specific sessions on View Details