Health Care Providers - Publications - Faculty & Research

October 1982 (Revised May 1992)
Case

Johnson & Johnson: The Tylenol Tragedy

In October 1982, Johnson & Johnson was confronted with a major crisis when seven deaths were attributed to poisoned Tylenol. The case reviews the facts as known a week after the incident occurred, and raises a wide range of questions regarding consumer behavior,... View Details

Keywords: Consumer Behavior; Corporate Social Responsibility and Impact; Competitive Strategy; Crisis Management; Health Care and Treatment; Pharmaceutical Industry

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Impact Stories - Impact Stories

Impact Stories Impact Stories Play Improving Health Care in Hospitals Raffaella Sadun Play Alumni Student Mentorship Match Associate Director Tracy Perry Health View Details

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Leadership - Faculty & Research

of caring for not only the corporation and shareholders but also the patients and medical professionals. How should leaders of health-related businesses weigh the demand for efficiency and profit alongside the View Details

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Rigorous research, rooted in practice | About

in industries and organizations where economic models and operations are being disrupted from every angle. Faculty Case Studies Initiatives & Projects Bold ideas that become a powerful catalyst for change. Business & Environment Business History Entrepreneurship (Rock... View Details

2020
Working Paper

Demystifying the Math of the Coronavirus

By: Elon Kohlberg and Abraham Neyman

We provide an elementary mathematical description of the spread of the coronavirus. We explain two fundamental relationships: How the rate of growth in new infections is determined by the “effective reproductive number” and how the effective reproductive number is... View Details

Keywords: Coronavirus; Health Pandemics; Mathematical Methods

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Policies, Rules & Guidelines | About

for students to bring an attitude of openness and experimentation to their learning, and because our pedagogy often requires students to speak in class and take positions on topics not of their choosing, we are providing additional... View Details

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

employers’ past transgressions. Generational factors and burnout Leaders must realize that their workers are their greatest assets in their quest to achieve institutional goals. Instead of paying lip service to caring for employees or... View Details

Keywords: by Hise Gibson and MaShon Wilson

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Technology & Innovation - Faculty & Research

success was unclear, challenging Hillen to ensure the AI factory could continuously refine the technology to improve decision-making in dental practices. Keywords: AI ; Adoption ; Diagnostics ; Organization Design ; Change Management ; Disruption ; Transformation ;... View Details

Profile

Ebru Dorman

Ebru Dorman (MBA 1999) is deputy CEO of the largest private health care provider in Turkey, focused on improving the patient experience. She is also working to introduce the... View Details

Keywords: Health Care; Health Care

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ハーバード - Global

categories and a wider consumer segment. The company needs to decide on the features that would go into the new membership service while being careful not to cannibalize their core product. In Case B, set in spring 2017, the company has... View Details

Profile

Ted Obi

Why did you choose this path at this point in time? I halted my medical school journey because I was curious about the business of medicine and passionate about making a broader impact in the health care and... View Details

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My Summer of Joy with the National Parks Service - Recruiting

funding model to ensure their long-term viability within the park service. Before I started at HBS, I was a medical device engineer working on products for Operating Rooms and Intensive Care Units. I came to school passionate about access... View Details

18 Jul 2023
Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details

Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology

01 Sep 2023
News

That Was Then, This Is Now

It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details

Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership

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Pagliuca Harvard Life Lab | About

serving over the years as Co-Chairs of their respective MBA Class Reunion Campaigns. They are three-term members of the HBS Board of Dean’s Advisors and are currently serving as Vice Chairs for the HBS Campaign. Additionally, Steve has served on the View Details

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

Mayo Clinic in 2009, the world-famous medical center was struggling financially. Congress would soon be negotiating the terms of the Affordable Care Act (ACA), the Obama Administration’s signature health... View Details

Keywords: by Bill George; Health; Health; Health; Health

29 Sep 2014
Research & Ideas

Why Do Outlet Stores Exist?

have more data than they know what to do with." Do outlets cannibalize? One leading product manufacturer in the fashion apparel and accessories category agreed to provide Ngwe with consumer data in return for a detailed analysis of... View Details

Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

Business School, who wrote a series of three case studies about the company’s focus on DE&I. For Bastian, the strategy is about providing more equitable opportunity for all Delta employees, including Black employees, to move “from the... View Details

Keywords: by Lane Lambert; Air Transportation

Henry W. McGee

Henry McGee joined the HBS faculty in 2013 after retiring as President of HBO Home Entertainment, the digital and DVD program distribution division of Home Box Office, the pioneering premium television company. A member of the Entrepreneurial Management Unit,... View Details

Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care

23 Jan 2023
Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

“soft” adjustments, analysts give an opinion about the “ability and willingness” of the issuer to repay investors who purchase debt securities, according to Standard & Poor’s. Major credit rating agencies include Moody’s and Fitch. Deep dive into ratings The... View Details

Keywords: by Ben Rand

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