Filter Results:
(5,475)
Show Results For
- All HBS Web
(5,475)
- People (17)
- News (2,074)
- Research (2,722)
- Events (2)
- Multimedia (215)
- Faculty Publications (2,068)
Show Results For
- All HBS Web
(5,475)
- People (17)
- News (2,074)
- Research (2,722)
- Events (2)
- Multimedia (215)
- Faculty Publications (2,068)
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking View Details
Keywords: by Sean Silverthorne
- September 2011 (Revised February 2013)
- Case
Cleveland Clinic: Improving the Patient Experience
By: Ananth Raman and Anita L. Tucker
Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs
Raman, Ananth, and Anita L. Tucker. "Cleveland Clinic: Improving the Patient Experience." Harvard Business School Case 612-031, September 2011. (Revised February 2013.)
- 23 Mar 2022
- Blog Post
Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit
cares that provide nutrition, health care, and educational support for mothers and young children—represent a particularly rich target. Rocket is currently working with the Ministry of Women and Child... View Details
- Web
Providers - Institute For Strategy And Competitiveness
HBS ISC Health Care Health Care Value-Based Health Care View Details
- 01 Oct 2021
- News
Fostering Diversity
believe is crucial to society. “You need to invest in the pipeline in order for things to change,” says Victoria, an independent consultant focused on health care and technology. “We believe that we need... View Details
- Web
Affiliated Organizations & Institutions - Institute For Strategy And Competitiveness
Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network Affiliated Organizations &... View Details
- Web
Launching Tech Ventures | HBS Online
someone who’s worked in a large company for the past 20-plus years, it gave me the foundation and vocabulary to engage more confidently in the venture capital and startup community." Stephanie Laguna Health View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
restaurants, causing consumers to avoid those with bad ratings. Restaurants, in turn, often respond by cleaning up their act, according to an analysis of Yelp reviews, OpenTable reservations, and data from the New York City Department of View Details
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
Other activities included in GDP, such as health care costs, do not reflect the fact that spending more on health care is, in John Caddell's... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
COVID-19 variants snuffed out the brief period of vaccination-injected optimism earlier this year, as childcare and school disruptions lingered. Despite such resistance and health concerns, some employees have joyfully returned to their... View Details
Keywords: by Kristen Senz
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
How Will the Age of Big Data Affect Management? How do we avoid losing useful knowledge in a seemingly endless flood of data? Jim Heskett's readers offer some wise suggestions. Consumer-centered Health Care... View Details
- Web
Team - Institute For Strategy And Competitiveness
HBS ISC Health Care Health Care Value-Based Health Care View Details
- 24 Feb 2021
- News
"Moderna" Case Discussion with CEO Stéphane Bancel
- 02 Nov 2022
- News
Strong Finish
Heela Yang and Alicia Sontag Four years after its launch in 2015, the Brazilian-inspired beauty brand Sol de Janeiro was already profitable; its skin-tightening Bum Bum Cream had been Sephora’s top-selling skin care product for three... View Details
- Web
Media Coverage - Managing the Future of Work
Work-Based Learning Pathways Re: Joseph Fuller 13 Nov 2024 Harvard Business Review Your Employees Are Also Caregivers. Here’s How to Support Them. Re: Joseph Fuller & Manjari Raman 02 Nov 2024 Yahoo! Finance Job Seekers, Take Note:... View Details
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, by Harvard Business School’s Joseph... View Details
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
and elsewhere. Yet the book shows that these entrepreneurs contributed significantly to the growth of environmental awareness among consumers, business leaders, and others. However the Earth's environmental health has continued to... View Details
Keywords: Sean Silverthorne
- 01 Apr 2000
- News
Highly Recommended: Leah Modigliani
supportive of me." The importance of mentorship was impressed upon Modigliani at an early age. "I've always been around people who care about ideas. Everyone is a teacher in my family, except for me." That includes her grandfather, Franco... View Details
Keywords: Julia Hanna
- 25 Apr 2024
- News
Origin Stories
“I loved learning how capital and labor came together to create things,” she says. That same spirit of discovery would come in handy in York’s career as an entrepreneur and venture capitalist with 30 years of experience financing... View Details
- 28 Jun 2021
- Blog Post
7 Things HBS Taught Me the Last 2 Years
second year, it brought us emotionally closer and created a deeper sense of community. I stumbled during my first Zoom class in August last year – I was still on mute as I made a comment in a Finance class. However, we began to help each... View Details