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  • All HBS Web  (5,072)
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  • 21 Mar 2016
  • Lessons from the Classroom

When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)

Harvard Business School’s Executive Education program: the Business of Entertainment, Media, and Sports. “The creative talent brings a unique perspective they have insights that no one else has” Big-name celebrities, including Miami Heat player Dwyane Wade, View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation; Sports; Media & Broadcasting; Education
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

both heartening and disturbing. “We were looking for 'Generally Accepted Conduct Principles.'"—Rohit Deshpandé The good news is that the researchers found broad consensus among the employees of the four multinationals who were asked... View Details
Keywords: by Carmen Nobel
  • 06 Apr 2020
  • Research & Ideas

Where Do Workers Go When the Robots Arrive?

Economics researchers have long studied how local workers respond when an industry such as steel manufacturing is squashed by obsolescence or competition. Is the region able to regenerate with new industries and workers to fill them? Do... View Details
Keywords: by Rachel Layne; Manufacturing
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

book excerpt Leading Innovation From Collective Genius: The Art of Practice of Leading Innovation By Linda A. Hill, Greg Brandeau, Emily Truelove and Kent Linebeck Though each of our leaders and their firms differed in key ways, all... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

the firm will all rely on data science capabilities.” In short, to be competitive next decade, most companies should be thinking today about investing in data-driven technologies such as data analytics, machine learning, and Internet of... View Details
Keywords: by Michael Blanding; Information Technology
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World For the first time in 100 years, new technologies such as artificial intelligence are causing firms to rethink their... View Details
Keywords: by Staff
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

the United States as part of its own self-contained region. Regional strategies can take a long time to implement. Leading-edge companies are starting to grapple with these definitional issues. For example, firms in sectors as diverse as... View Details
Keywords: by Pankaj Ghemawat
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

build successful businesses. The desire to capture the scale of this change is the ambitious goal of Harvard Business School's Creating Emerging Markets project, whose new website was profiled in HBS Working Knowledge last year. The... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
  • 11 Feb 2002
  • Research & Ideas

Guts and Bliss: The Entrepreneur’s Journey

bones and were prepared to ride out the storm. Randi Altschul and Andrea Silbert Starting a business did look like a cinch until recently. According to panel moderator Lynda M. Applegate, a Harvard Business School professor who specializes in View Details
Keywords: by Martha Lagace
  • 27 Jan 2015
  • First Look

First Look: January 27

Lowell, LLP Cameron Trebbi is a senior executive overseeing accounting policy at a large global auditing firm. His role is to lobby the firm's position with various accounting rule-making bodies worldwide. The firm is close to acquiring... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2014
  • Research & Ideas

Football Stars Debate ‘The Social Capital of the Savvy Athlete’

"a sorry receiver," followed by a message for Crabtree: "Don't you ever talk about me!" Twitter members reacted forcefully and en masse, to the point that major news networks published stories with headlines like... View Details
Keywords: by Carmen Nobel; Sports
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

energy to priority areas for innovation." Amy Sauers added findings that suggest that large firms succeed that "attempted to 'get small' (through the vehicle of) 'lean, mean, heavyweight teams.'" Another ingredient... View Details
Keywords: by Jim Heskett
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from services to new employees.... View Details
Keywords: by Manda Salls; Web Services; Technology
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

setting out and reinforcing the rules that the Post would follow in the investigation. These rules required vetting each of the news articles in a number of different ways to ensure that the truth they sought was pursued in a clean and... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 29 Jan 2019
  • Research & Ideas

'Green Bonds' May Be Our Best Bet for Environmental Damage Control

of Business Administration at HBS. “In the process, they jump-start investing in areas that might be important for the environment.” They examine the phenomenon in a new paper for the National Bureau of Economic Research, Financing the... View Details
Keywords: by Michael Blanding; Energy; Utilities; Construction; Green Technology; Public Administration
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

Whistleblower complaints against federal contractors can help government agencies drive better deals with those companies—even when the allegations turn out to be unsubstantiated, according to new research. Under the burden of a... View Details
Keywords: by Kristen Senz; Service; Construction
  • 28 Aug 2008
  • Sharpening Your Skills

Sharpening Your Skills: History Matters

decades have generated rich empirical data on firms and business systems that can confirm or challenge many of today's fashionable theories and assumptions by other disciplines. Business history has broadened its scope in the last two... View Details
Keywords: Re: Geoffrey G. Jones & Anthony Mayo
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good and the great as well as the bad and the ugly—for more than three decades. In their new book,... View Details
Keywords: by Jim Aisner; Retail
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

challenge lies in attempting to heal a nation that is bitterly divided. We asked members of Harvard Business School's faculty two questions: First, how do you expect Biden’s presidency to impact businesses? And second, what leadership advice do you have for the View Details
Keywords: by Dina Gerdeman
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