Business Process Outsourcing - Publications - Faculty & Research

04 Mar 2020
Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

has,” says Harvard Business School Assistant Professor Zoe B. Cullen, who coauthored the paper with Ricardo Perez-Truglia of the University of California, Anderson. Some companies have taken steps to break down barriers for women in the... View Details

Keywords: by Dina Gerdeman

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

implementing a "forcing function" into the operating room process that keeps patients out of the OR until they've received antibiotics, thus reducing surgical site infections. For another project, she selects the hospital's... View Details

Keywords: by Julia Hanna; Health

26 Aug 2009
Op-Ed

Where Cash for Clunkers Ran Off the Road

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Today, let... View Details

Keywords: by John Quelch; Auto

13 Mar 2018
First Look

March 13, 2018

result, sponsorship does not close the gender gap in competitiveness or earnings. We discuss how these insights from the laboratory could help to inform the design of sponsorship programs in the field. Publisher's link:... View Details

Keywords: Sean Silverthorne

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

find that changes in the local business landscape is a leading indicator of housing price changes and that the entry of Starbucks (and coffee shops more generally) into a neighborhood predicts gentrification. Each additional Starbucks... View Details

Keywords: Dina Gerdeman

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

Business Review What’s the Right Kind of Bonus to Motivate Your Sales Force? By: Chung, Doug J., and Das Narayandas Abstract—Companies typically compensate their sales force by using some combination of salary, commission, and bonuses,... View Details

Keywords: Sean Silverthorne

Web

CORe Undergraduate Credit | HBS Online

process are all the same, whether you choose to enroll in the undergraduate credit or credential-only version of CORe. By enrolling in the undergraduate credit option of CORe, you will be enrolled at Harvard Extension School (January or... View Details

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

as brand ambassadors, thought leaders, and storytellers. During a time of widespread unemployment and economic uncertainty, the people who have jobs are talking a lot about how their companies are handling the crisis and the transition to more normal View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

24 Aug 2009
Research & Ideas

SuperCorp: Values as Guidance System

Many people today are focused on the global economic crisis, but Harvard Business School professor Rosabeth Moss Kanter sees also a global crisis of business. The model of American capitalism that worked so well to raise the fortunes of... View Details

Keywords: by Rosabeth Moss Kanter

21 Mar 2017
First Look

First Look at New Research, March 21

efficiently accomplish this important strategic objective. Our core contribution is the concept of parallel play—a theoretical construct characterizing the search process by which entrepreneurial firms efficiently reach a viable View Details

Keywords: Sean Silverthorne

09 May 2017
First Look

New Research and Ideas, May 9

a sovereign default may affect the economy. 2017 Green Capitalism? Business and the Environment in the Twentieth Century Entrepreneurship, Policy, and the Geography of Wind Energy By: Jones, G. Abstract—This study examines the geography... View Details

Keywords: Sean Silverthorne

24 Jan 2012
First Look

First Look: Jan. 24

J. Sucher and Celia MooreHarvard Business School Supplement 612-020 Prepare students to make ethically charged decisions by exploring moral disengagement, a process that enables individuals to engage in... View Details

Keywords: Sean Silverthorne

Research Summary

Overview

By: Reshmaan N. Hussam

Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

When Harvard Business School Associate Professor Francesca Gino invites high-powered business leaders to address her class, she often observes an interesting phenomenon. The guest speakers announce that they... View Details

Keywords: by Michael Blanding

25 Apr 2017
First Look

First Look at New Research, April 25

2017 CA: BVT Publishing Global Marketing Management: A Casebook By: Quelch, John A. Abstract—During the last quarter century, international business was shaken by a revolution in global competition unlike any previously experienced. As... View Details

Keywords: Sean Silverthorne

23 Apr 2008
Op-Ed

The Gap in the U.S. Treasury Recommendations

The U.S. Treasury recommendations for restructuring the nation's system of financial regulation are an important start in the process of strengthening the United States financial system. The proposal is to be commended for some of its... View Details

Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services

11 Jul 2006
First Look

First Look: July 11, 2006

Working PapersGlobalizing the Beauty Business Before 1980 Geoffrey G. Jones This working paper examines the globalization of the beauty industry before 1980. This industry, which had emerged in its modern form in the United States... View Details

Keywords: Sean Silverthorne

19 Sep 2017
First Look

First Look at New Research and Ideas, September 19

illustrate the process and power of market design through three examples: the design of medical residency matching programs, a scrip system to allocate food donations to food banks, and the recent “Incentive Auction” that reallocated... View Details

Keywords: Sean Silverthorne

10 May 2016
First Look

May 10, 2016

Society Has Social Science Taken Over Electoral Campaigns and Should We Regret It? By: Pons, Vincent Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51036 May 2016 Harvard Business Review... View Details

Keywords: Carmen Nobel

February 1991 (Revised February 1992)
Case

Appex Corp.

By: Nitin Nohria

1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details